• Utilize email marketing automation tools to build and manage email templates and create automated workflows. • Implement email automation workflows to nurture leads, engage customers, and drive conversions. • Monitor key email performance metrics, including open rates, click-through rates, and conversion rates. • Analyze data to continuously optimize email campaigns for better engagement and results. • Collaborate with marketing teams to develop strategies aligned with business objectives. • Stay updated on industry best practices and emerging trends in email marketing automation. • Provide regular performance reports and insights to stakeholders. • Conduct A/B testing to optimize email content and design. • Troubleshoot issues related to email deliverability or automation workflows.

Role Description We are hiring an experienced Email Marketing Client Manager to lead client accounts and execute high-performing email marketing strategies. This is a remote email marketing role ideal for someone with strong Klaviyo expertise, client management experience, and a proven track record in driving revenue through email and SMS campaigns. Key Responsibilities - Manage and grow relationships with multiple eCommerce clients - Develop and execute Klaviyo email & SMS strategies (campaigns, flows, automations) - Build and optimize key flows (welcome, abandoned cart, post-purchase, winback) - Oversee campaign planning, scheduling, and execution - Analyze performance metrics (open rates, CTR, revenue per recipient) and optimize campaigns - Conduct client calls, reporting, and strategic reviews - Collaborate with designers and copywriters to deliver high-converting campaigns - Identify upsell opportunities and contribute to account growth Qualifications - 2–5+ years of experience in email marketing or lifecycle marketing - Hands-on experience with Klaviyo (mandatory) - Proven experience managing client accounts (agency or in-house) - Strong understanding of segmentation, personalization, and A/B testing - Experience working with eCommerce/DTC brands - Data-driven mindset with strong analytical skills - Excellent communication and stakeholder management abilities - Ability to manage multiple accounts in a fast-paced remote environment Benefits - 🌎 Fully remote role with flexible working environment - 🛍️ Work with fast-scaling eCommerce brands globally - 🚀 Deep exposure to advanced Klaviyo strategies and retention marketing - 📈 Clear career progression into senior marketing or account leadership roles - 🎯 Performance-based bonuses and incentives

• Own and manage the end-to-end lifecycle communication strategy across Email and SMS, including acquisition, onboarding, engagement, cross-sell, retention, and renewal. • Identify key customer journey moments where SMS can complement email to improve engagement and response rates. • Develop integrated communication strategies that ensure the right message is delivered through the right channel at the right time. • Plan, build, and execute targeted email campaigns, automated lifecycle journeys, and SMS communications aligned with business goals. • Manage campaign calendars and ensure coordinated messaging across channels. • Work with marketing, product, and analytics teams to support integrated marketing initiatives. • Leverage customer data, segmentation, and behavioral insights to deliver personalized and targeted messaging across email and SMS. • Partner with analytics and data teams to ensure accurate audience segmentation and effective targeting. • Track and analyze performance metrics including deliverability, engagement, conversions, and revenue contribution across email and SMS. • Build regular reports and dashboards to communicate results, insights, and optimization opportunities to stakeholders. • Develop and manage a structured testing framework for email and SMS programs, including subject lines, messaging, timing, segmentation, and journey logic. • Ensure adherence to email and SMS compliance regulations, consent management, and messaging best practices.

Role Description Authentic is seeking a Managing Strategist to lead a team of writers. This is a management-level position that pays a fixed starting salary of $90,000 annually, with opportunities to earn up to 6% raises during regular evaluation processes each year. The term for this position ends on November 28, 2026. - Serve as email lead on several client accounts — leading client calls, developing and explaining email strategy, communicating with the client, setting content calendars and goals, writing, proofing and editing compelling emails, managing client approvals, executing email production, analyzing results, and optimizing based on performance and client feedback. - Draft written content for clients, including emails, ads and SMS content, with a focus on more complex writing tasks. - Proofread and help fact check content before it goes to the client or to supporters. - Assign work to members of your team, managing capacity across a team of writers. - Manage employees within the department and contribute to making improvements to the department, including conducting reviews, being responsible for employees' development, and making recommendations about raises/promotions, discipline, etc. - Build creative data-informed email strategies that generate strong results in rapid response moments, while also setting programs up for long-term success. - Help direct reports build their own experience contributing to or managing account strategy. - Regularly work independently while also helping provide support across the team, sharing best practices with direct reports and the wider team. - Ensure all content is rooted in the authentic and honest voice of the client, and that each program is unique to each client. - Regularly A/B test topics and tactics across clients, while remaining on top of digital trends and tools. - Work collaboratively with strategists, other managers, and members of the paid media and content teams to develop holistic strategies to maximize results across clients. - Brainstorm creative email ideas for clients and contribute to a collaborative team culture. - Regularly utilize and/or test prototypes for technical solutions that leverage emerging technologies to solve specific workflow challenges. - Respond to news in real-time as needed, by drafting and producing rapid messages in response to fast-breaking news. - Perform additional responsibilities as requested. Qualifications - Experience and demonstrated success in managing direct reports or equivalent. - Extensive experience of writing fundraising emails for political candidates/organizations and nonprofits. - Advanced knowledge of digital strategy and email fundraising. - Deep knowledge of email best practices including theories of change, creative writing, A/B testing, error-free copywriting, and email formatting. - Excellent written and verbal communication skills, time management and attention to detail. - Demonstrated experience “thinking outside the box” and finding creative solutions to complex problems. - Ability to handle multiple challenging tasks at once and meet tight deadlines as needed. - Proficiency in using G-Suite tools including shared Google Drive, Google Sheets, and Google Docs. - Experience reading and analyzing data - and using that to inform decision-making. - Willingness to contribute to a collaborative team culture. - Committed to getting things right - pays close attention to detail and doesn't stop trying. Benefits - 100% employer-paid health care, vision, and dental. - 100% employer-paid life insurance and disability. - 401(k) with 3% employer contribution plus additional 2% employer match, fully vested on day one. - 4-day work week. - Flexible vacation and sick leave. - Generous paid parental leave & dependent care benefits. - Flexible telecommute and remote work policies. - Monthly phone reimbursement. - Wellness benefits. - Mental health benefits. - Commuter benefits. - Home office stipend or local hot desk. - Student loan repayment assistance. - And more!