Title: Adventure Coordinator Job Type: Full-time / Part-time / Remote Location: Remote (Work from Home) About Us: We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries. Job Summary: We are looking for a detail-oriented and customer-focused Adventure Coordinator to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills. Key Responsibilities: - Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. - Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. - Process bookings and payments while ensuring accuracy and compliance with company policies. - Maintain strong relationships with clients by offering personalized service and follow-ups. - Stay updated on cruise line promotions, policies, and travel regulations. - Collaborate with cruise partners to secure the best deals and exclusive perks for clients. - Address client concerns and troubleshoot any booking-related issues professionally. - Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations. Qualifications: - Previous experience in travel sales, reservations, or customer service (preferred but not required). - Strong knowledge of cruise lines, destinations, and travel industry trends. - Excellent verbal and written communication skills. - Ability to multitask and manage multiple bookings efficiently. - Sales-oriented mindset with a passion for helping clients plan memorable vacations. - Proficiency with online booking systems, CRM software, and Microsoft Office Suite. - Self-motivated and able to work independently in a remote environment. - Certification in travel or cruise industry (e.g., CLIA certification) is a plus. Benefits: - Flexible work schedule with remote opportunities. - Exclusive travel discounts and industry perks. - Ongoing training and professional development. - Career growth opportunities within the company. $20,000 - $70,000 a year How to Apply: If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.

Individual applicants residing in the US only About the role We’re hiring an AR Specialist to take ownership of day-to-day collections and subscription invoice operations, with a strong focus on Stripe-based billing workflows. This is a hands-on, decision-oriented role where you’ll not only execute processes but also identify issues, make judgment calls, and drive resolutions. You’ll be responsible for ensuring invoices are accurate, collections are timely, and cash flow remains predictable. Working directly in Stripe and internal systems, you’ll monitor invoice activity, proactively manage outstanding balances, and resolve billing discrepancies with speed and accountability. You’ll play a key role in improving AR performance by identifying patterns, escalating risks, and implementing practical solutions to streamline billing and collections processes. What you'll do Collections Execution - Resolve daily and weekly collections issues across all aging buckets - Follow up consistently via email and phone on overdue invoices - Track and manage promised payments; escalate missed commitments - Maintain detailed notes and next actions for every account Subscription Billing Operations - Own invoice tracking and payment status within Stripe - Provide BI reporting from Stripe - Monitor subscription billing, failed payments, retries, and dunning workflows - Ensure billing accuracy across plans, pricing, and customer accounts - Support refunds, credits, and adjustments as needed AR Hygiene & Accuracy - Keep AR aging clean and up to date - Documentation creation and maintenance of SOP’s - Reconcile discrepancies, unapplied payments, and stale balances - Ensure all accounts have correct billing contacts, terms, and statuses Disputes & Cross-Functional Coordination - Manage disputes end-to-end in Stripe - Partner with Customer Success, Sales, and Ops to submit evidence - Ensure clear ownership and fast submission timelines Qualifications - Hands-on experience with Stripe for SaaS (billing, invoicing, subscriptions, or payments) - 3–5+ years in Accounts Receivable, Collections, or Order-to-Cash - Experience with subscription-based or SaaS billing models - Proven track record improving collections and reducing overdue balances - Comfortable working in fast-paced, startup environments, and adaptable to changing processes Why Join Us - Competitive pay + health, dental, vision, 401(k), and life insurance - Remote-first and flexible work culture - Clear path for career growth in a fast-growing firm - Modern tech stack and automation-first mindset - Supportive, collaborative team with strong systems and documentation

Role Description As our AR Accountant, you'll be at the heart of our financial operations, keeping cash flow healthy and customer relationships strong. You'll join a remote-first team working in the fast-growing e-mobility sector, where precision and ownership matter. - Own the full accounts receivable cycle: from invoicing and payment follow-ups to reconciliations and working directly with collection agencies when needed. - Manage accounts receivable (AR), including customer follow-ups and payment reminders. - Handle incasso processing and manage communication with debt collection agencies. - Reconcile bank statements and process payment allocations. - Maintain regular contact with customers to address outstanding balances and resolve billing discrepancies. - Monitor AR aging reports and implement effective strategies to reduce outstanding debts. - Process tickets, ensuring accurate payment allocations, and contribute to customer satisfaction. - Support month-end and year-end closing processes. Qualifications - Completed commercial apprenticeship (e.g., office clerk, tax clerk) or degree in business administration, finance, or similar field. - Relevant experience in finance or accounting, with an emphasis on accounts receivable. - Strong analytical skills and numerical proficiency; able to assess data accurately. - Effective multitasker who stays calm under pressure. - Proactive and curious, always seeking improvements and staying updated on industry practices. - Adaptable to fast-paced and dynamic environments, handling shifting priorities well. - Strong English and German or Dutch communication skills, both written and spoken, for interaction with our international team. Benefits - Take on a challenge in a fast-paced and growing industry. - Responsibility from day one - take full ownership of projects and follow a steep learning curve. - International, highly motivated team, where teamwork comes first. - A competitive salary (fix + KPI-driven bonus) and state-of-the-art technical equipment. - Your growth is our priority; opportunities to explore new areas of expertise. Diversity CYCLE values diversity and is an equal opportunity employer, providing a safe and inclusive space for everyone. No matter your gender, gender identity, age, disability, body size, race, religion, sexual orientation, or nationality, we would love to receive your application! If there is anything we can do to make your recruiting process more comfortable or accessible, please don't hesitate to let us know in advance. How to reach us If you have any questions, please don't hesitate to reach out to Ricardo at ricardo@cycle.eco .

Role Description We are seeking a detail-oriented, systems-minded A/R & Revenue Specialist to join our growing finance team. This role plays a critical part in ensuring accurate billing, timely collections, clean reconciliations, and compliant revenue recognition. You will own the full accounts receivable lifecycle, partner cross-functionally with Success and support leadership with reliable revenue reporting. The ideal candidate brings strong reconciliation skills, a solid understanding of accrual accounting and GAAP, and a proactive approach to improving billing processes and automation. What You'll Do - Billing & Invoicing - Generate and issue accurate invoices (recurring and one-time) - Maintain billing schedules and subscription billing (SaaS environment) - Ensure billing data integrity across systems (QBO, Stripe, and other platforms) - Identify and implement improvements to billing workflows and automation - Revenue Recognition & Accounting - Ensure billing and revenue recognition are recorded in accordance with GAAP - Prepare and post journal entries related to revenue and accounts receivable - Support accrual accounting processes - Assist with month-end close and revenue reporting - Prepare reconciliations and revenue waterfalls - Partner with Finance leadership to provide accurate revenue data and insights - Collections & Customer Communication - Monitor A/R aging reports (30/60/90+ days) and proactively follow up on overdue accounts - Develop and maintain strong relationships with accounting teams at key customers - Communicate with customers regarding billing issues, disputes, and payment terms - Escalate high-risk accounts when necessary - Partner with Success to resolve billing disputes and payment delays - Cash Application & Reconciliation - Process customer payments - Apply payments to the correct invoices and ensure accurate allocation - Reconcile customer accounts and investigate discrepancies or short payments - Reconcile A/R subledger to the general ledger - Maintain clean, accurate customer account records - Audit & Compliance Support - Maintain documentation to support internal and external audits - Ensure internal controls around revenue and billing are followed - Assist in financial close processes and compliance initiatives Qualifications - Strong reconciliation skills and attention to detail - Systems- and process-oriented mindset - Analytical and highly organized - Excellent written and verbal communication skills - Ability to manage multiple priorities in a fast-paced environment Requirements - Strong foundation in accounting fundamentals - GAAP knowledge, particularly revenue recognition principles - Experience with accrual accounting and month-end close - Journal entry preparation experience - ERP experience preferred - QuickBooks Online (QBO) experience required - Proficiency in Excel and/or Google Sheets (pivot tables, lookups) - Experience with Stripe or subscription billing platforms is a plus - Strong data reconciliation experience