Role Description This role is focused on building strong, lasting relationships with a portfolio of clients while ensuring they receive exceptional service and support. You will serve as the primary point of contact, understanding client objectives, proactively addressing challenges, and helping clients maximize the value of their programs. Working closely with cross-functional teams, you will provide insights, deliver reports, and identify opportunities for account growth. The position requires a blend of strategic thinking, problem-solving, and operational execution to drive client satisfaction, retention, and success. You will have the chance to influence product and service improvements by acting as the voice of the customer within the organization, all while contributing to a fast-paced, collaborative, and innovative environment. Occasional travel may be required to strengthen client relationships and support business objectives. - Serve as the main point of contact for assigned accounts, building trusted relationships and acting as a client advocate. - Understand client needs and objectives to provide tailored solutions, proactive guidance, and ongoing support. - Manage day-to-day operations of client programs, ensuring smooth delivery of services and operational excellence. - Prepare and present performance, utilization, and financial reports, including quarterly and annual business reviews. - Track key performance metrics and identify opportunities for client program growth and enhancement. - Collaborate with internal teams such as Sales, Member Experience, and Engineering to resolve issues and improve service delivery. - Apply problem-solving and critical thinking to address challenges efficiently while maintaining high client satisfaction. Qualifications - 5+ years of experience in benefits consulting, pharmacy benefit management, or a related field with strong knowledge of pharmacy benefit programs. - Demonstrated ability to manage multiple clients and projects simultaneously with strong project management skills. - Customer-focused mindset with a commitment to delivering high-quality service and maintaining strong client relationships. - Excellent problem-solving, analytical, and critical thinking skills. - Strong organizational skills, attention to detail, and ability to prioritize multiple tasks effectively. - Exceptional interpersonal and communication skills, including the ability to influence, present, and build trust with clients. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). - Bachelor’s degree in Business, Healthcare Administration, Pharmacy, or a related field preferred. - Ability to thrive in a fast-paced, evolving team environment with ownership over responsibilities and deadlines. Benefits - Competitive base salary: $80,000–$85,000/year plus bonus eligibility. - Health, dental, and vision benefits. - 401(k) plan with employer match. - Stock options. - Paid Time Off (PTO). - Opportunity to work in a collaborative, innovative, and growth-oriented company environment. Company Description

• We are seeking a Channel Partner Manger to lead engagement and growth with our most strategic partners in the Systems Integrator (SI), Managed Service Provider (MSP) and Value-Added Reseller (VAR) segments in the DACH region. • This senior-level role will work hand-in-hand with the Head of Channel and Head of the Region to develop and execute strategies that position Nebius as the partner of choice for these key segments. • The ideal candidate will bring extensive experience managing and scaling relationships with SIs, MSPs, and VARs, a strategic mindset and the ability to drive impactful partner enablement programs. • This is a high-impact role, offering the opportunity to shape Nebius’ partner ecosystem and contribute to the company’s long-term growth. • You’re welcome to work remotely from the DACH region.

• Leadership and Team Management: Lead a geographically distributed Enterprise and Strategic Account Management sales organization that you’ll partner with on prospecting, account planning, pipeline generation in existing customers, achieving revenue targets • Account Ownership & Revenue Growth: Guide the team in full account ownership, driving retention, negotiating renewals, identifying expansion opportunities, and closing deals within complex enterprise accounts. • Business Value Realization & Executive Alignment: Develop strategies for Account Managers to effectively demonstrate business value realization to complex enterprise customers. Work with the team to proactively monitor customer health and identify risk and expansion opportunities. Ensure the team is successfully building and expanding executive connections across the account base to secure long-term partnerships and upsell opportunities. • Talent Development: Recruit, hire, and develop top Enterprise Account Management sales talent. Establish strong coaching frameworks and career development pathways that support the growth of individual contributors and frontline managers. • Cross-Functional Collaboration: Partner closely with Sales Operations, Product, Customer Support, and Implementation teams to improve the overall customer lifecycle and support expansion efforts. Bring customer insights back to internal teams to influence product development and enhance the value proposition for enterprise clients. • Performance & Sales Insights: Track and analyze key sales metrics, pipeline generation, and renewal forecasting to identify opportunities to strengthen net revenue retention. Use data-driven insights to guide team strategy and sales operational improvements. • Executive Customer Engagement: Serve as a senior escalation point and executive sponsor for strategic accounts, helping resolve complex challenges, negotiate major renewals, and ensure strong long-term partnerships. • Process Optimization: Develop and refine scalable sales processes, account planning models, and operational playbooks that enable the Account Management organization to consistently hit revenue targets as the business grows.

UMB’s Corporate Trust and Escrow Services is a nationally recognized and ranked provider of bond trustee and agency services to the corporate and municipal marketplaces. Our trust services reach beyond traditional offerings to servicing aviation, reinsurance and funeral trusts, while our agency business provides solutions for escrow and other transactional needs. Our team provides bond trustee and agency services to municipal and corporate issuers of taxable or tax-exempt debt. We also provide escrow-related and custodial services to corporations, not-for-profits, partnerships, and other business entities and individuals. The Corporate Trust Relationship Manager III role supports our Corporate Trust team by acting as the main point of contact for our clients and ensuring we deliver the unparalleled customer experience. This role will provide highly complex support to an assigned group of the largest trustee clients with the most complex needs, resolving the most complex administrative issues and providing support to senior level client staff. This position will provide day to day support to existing institutional/corporate trust accounts including: billing for administrative fees, facilitating transaction closing, handling cash and investment transactions, providing debt service calculations, accurate/timely setup of issues on all systems, preparing accounts for compliance review, reviewing legal documents and partner with corporate legal team to ensure operational mechanics are appropriate and negotiate document provisions. Working in the Corporate Trust group can be fun, challenging, detailed, and very team oriented. We perform at a high level for our clients and believe that relationships both internally and externally are key to UMB’s success. It is an environment where the associates take pride in their work, support each other, provide the resources needed to succeed, and always work as a team. Our team has a strong background in the industry and we are always happy to share our knowledge and help those around us grow! How you’ll spend your time: You will build relationships and continuously engage with customers in order to provide support and resolve both routine and complex requests. You will review transaction structures and legal documents to ensure operational mechanics are appropriate. You will collaborate with internal groups across UMB’s Corporate Trust teams to ensure client accounts are compliant and administered properly. We’re excited to talk with you if: You have a bachelor’s degree or equivalent work experience You have at least 7 years of relevant experience Compensation Range: $83,810.00 - $179,300.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.