• Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in Japan. • Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth. • Program management account escalations to ensure timeline and well-coordinated resolution. • Maintain up-to-date functional and technical knowledge of the Wiz platform, and continuously monitor news related to new & emerging cloud security threats. • Help customers make the most of their Wiz investment by pointing them to the right resources. • Measure customers’ achievement via a data driven approach and report those both internally and externally. • Identify and address technical issues to ensure high levels of customer satisfaction. • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. • Advocate for customer needs across various departments (product management, support, etc.)

• Identify and target high-potential national accounts (major distributors, chain smoke shops, CBD retailers, convenience/gas station networks). • Craft tailored pitches highlighting our compliant portfolio’s innovation, quality, and velocity potential. • Negotiate terms, onboard new partners, and leverage your existing book of business to open doors rapidly. • Serve as the primary point of contact for key accounts, building deep relationships through regular check-ins, site visits, virtual calls, and proactive outreach. • Conduct monthly/quarterly business reviews analyzing performance, setting joint goals, and securing commitments. • Monitor inventory levels across key accounts to maintain low out-of-stock rates, forecast demand, and coordinate with operations and 3PL partners for seamless fulfillment. • Drive adoption of the full hemp-compliant portfolio, customizing assortments for maximum placement. • Execute promotional strategies including bundle pricing, buy gets, loyalty programs, and digital/in-store activations to boost velocity both online and on-shelf. • Own HubSpot CRM for your accounts: maintain pipelines, forecasts, and detailed notes; perform data analysis; deliver insightful reports to leadership and accounts.

• Own overall revenue, bookings, and account performance across all Thermo Fisher BioProduction business units within assigned customer sites. • Develop and implement accurate forecasts through strategic account mapping, detailed territory planning, and data-driven insights. • Maintain deep account knowledge of organizational structure, key stakeholders, active projects, and long-term business outlook. • Lead the customer relationship, serving as the primary point of contact and trusted advisor to drive engagement across all product lines. • Identify and advance new and recurring business opportunities, ensuring sustained growth through proactive prospecting and pipeline development. • Coordinate integrated workflow solutions by collaborating with Technical Sales Specialists (TSS), Field Application Specialists (FAS), and Product Management teams. • Oversee quoting, proposals, and delivery execution to ensure a seamless customer experience from opportunity through fulfillment. • Own CRM/SFDC management, ensuring accurate forecasting, pipeline visibility, and alignment of Thermo Fisher resources with customer goals.

Title: Associate, Client Management (May Start) Location: Raleigh, NC About Us At VISASQ/COLEMAN, we connect businesses with hard-to-find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by VisasQ Inc., Asia's leading expert network and the only publicly traded company in our field. Through VisasQ’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights. Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision-making processes. With offices in Phoenix, Raleigh, New York, London, Reading, Hong Kong, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision-making by transforming how businesses access expert insights. For more information, visit our website. Opportunity: We are seeking motivated professionals to join our dynamic Client Management Team in Raleigh, NC in May 2026. This role offers a unique chance to connect industry experts with clients, driving their success. You will kick off your career at VISASQ/COLEMAN with a comprehensive 12-week training program, designed to prepare you to independently work as an Associate as a member of our Client Management team. Key Responsibilities Post-Training Academy Completion: - Expert Recruitment: Recruit new experts for our network while vetting our internal database to identify the best candidates for specific project needs. - Industry Research and Expert Vetting: Use your knowledge of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for specific projects. - Coordinating Client Communications: Prioritize projects effectively while managing communications with newly recruited experts and organizing meetings between experts and clients. - Compliance and Integrity: Master compliance standards across various industry sectors and uphold these standards to ensure the integrity of all client engagements. - Networking and Research Skills: Utilize your networking skills to engage with top professionals across industries, applying critical research techniques to support informed decision-making and identify suitable experts for client projects. - Project Coordination: Manage timelines and deliverables across multiple projects while understanding client needs through tailored solutions that drive successful engagements. - Negotiation Skills: Build strong negotiation skills to advocate for optimal outcomes in expert engagements. This position offers a unique opportunity to thrive in a dynamic environment and contribute meaningfully to our clients’ success while driving your own professional growth. The above job description is not intended to be all-encompassing; rather, it provides a general description of the types of duties Client Management Associates can be expected to perform. The nature of the expert network industry allows for a variance in day-to-day tasks as Client Management Associates respond to ever-changing client needs. The types of tasks performed, and the amount of time spent on certain tasks will vary according to client type, client need, and the macro environment of the industries in which our clients operate. Ideal Candidates Will Have: - A Bachelor’s degree or relevant equivalent experience. - Exceptional verbal and written communication skills. - A proactive attitude with a knack for problem-solving and adaptability. - Strong organizational skills, time management abilities, and attention to detail. - Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian) are a plus but not required. - Prior sales, recruiting, or management experience is welcomed. Note: Must be authorized to work in the United States. Why Join Us? At VISASQ/COLEMAN, we are committed to your professional growth and success. Our employees are our most valuable assets, which is why we offer: - Competitive Compensation: Benefit from a rewarding compensation package that includes performance-based commission earnings and/or discretionary bonus, which may be awarded on monthly, quarterly or annual basis, depending on your role. - Excellent Health Benefits: We offer highly competitive coverage on insurance premiums, and for those enrolled in a qualifying HDHP, we also provide employer HSA contributions. - 401K Contributions: Planning for your future? We’ve got you covered! - Flexible Working Environment: Choose between working in the office or remotely 50/50 with our hybrid work policy. - Generous Time Off: Enjoy Responsible Paid Time Off, 7 sick days, and observe 12 holidays off. - Parental Leave: Take time off to support and bond with your growing family, ensuring new parents have the opportunity to adjust to their new roles. - Ongoing Learning and Development: Our training aligns with our core values, ensuring you have the resources and skills to excel throughout your career. - Team Engagement: Participate in regular team outings and social events, and receive tenure gifts to celebrate your journey with us. - Employer Provided Technology: All necessary technology will be provided to facilitate your work. - Corporate Social Responsibility Days: Take the opportunity to give back to your community during paid service days. As an Associate, you will have the opportunity to launch your career in the rapidly growing market research industry, where your success is our primary focus. At VISASQ/COLEMAN, we are committed to seeing you thrive, supporting your professional development with mentorship programs and continuous learning opportunities. Our open and collaborative environment ensures every voice is heard as we work together to make insightful connections possible. Become a part of our dynamic team and build a better future—one insightful connection at a time! A Client Management Associate’s salary compensates them for all hours worked, which may vary from week to week. Client Management Associates carry an FLSA-exempt status and are not eligible for overtime pay. Equal Opportunity Employer: At VISASQ/COLEMAN, we pride ourselves on being an equal opportunity employer. Please note that all VISASQ/COLEMAN employees are required to sign the Company's standard non-compete agreement as part of the employment condition.