• As a Salesforce Consultant, you are the primary point of contact for our clients regarding the ongoing development of their Salesforce solutions. • You analyze business processes, develop concepts, implement requirements in Salesforce, and work closely with our development team. • Advise our clients on Salesforce — from the initial conversation through to the final solution. • Analyze requirements, conduct workshops, and prepare functional specifications. • Identify optimization potential within Salesforce. • Configure Salesforce (Sales Cloud, Service Cloud, or other Clouds). • Support the introduction of new features and processes. • Collaborate with developers on more complex requirements. • Support testing, training, and rollouts. • Document implementations — clear, traceable, and to the point.

WHO WE ARE TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: - Collaboration - We work as a team, including client team members, to build the best solution. - Commitment - We get the job done and get it done right. - Aptitude - We are experts in what we do today and tomorrow. - Passion - It’s not just a job, it’s why we get up in the morning. THE ROLE We are seeking a Salesforce Technical Architect (Revenue Cloud) to lead the design and delivery of scalable, high-impact Salesforce solutions for our clients. This role is ideal for someone who thrives at the intersection of technical, strategy, architecture, and hands-on development, with Revenue Cloud experience. You’ll play a critical role in shaping end-to-end solutions while remaining close to technology, guiding clients and team members, and stepping in when needed to build, troubleshoot, and optimize. You are curious by nature, constantly asking questions, seeking clarity, and digging deeper to understand both business needs and technical requirements. This role requires someone who can work independently while also collaborating closely with cross-functional teams and client stakeholders. You are confident in your expertise, enthusiastic in your approach, and focused on driving customer success. RESPONSIBILITIES - Lead the architecture and technical design of Salesforce Revenue Cloud solutions (CPQ, Billing, advanced pricing, product configuration) - Translate complex business requirements into scalable, maintainable technical solutions - Serve as a trusted advisor to clients, guiding best practices and long-term platform strategy - Stay hands-on with the platform, contributing to solution builds, troubleshooting complex issues, and validating technical approaches - Provide technical leadership through code reviews, solution design, and development guidance - Collaborate with functional consultants, developers, and client stakeholders to ensure alignment and delivery success - Own solution integrity across the full lifecycle—from discovery through deployment and optimization - Architect and oversee integrations between Salesforce and external systems (ERP, finance, etc.) - Define and enforce development standards, governance, and DevOps best practices - Mentor and elevate team members, fostering a culture of growth and technical excellence - Remote/Telecommute position with the ability to travel up to 30% REQUIRED SKILLS & QUALIFICATIONS - Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience) - 4+ years of Salesforce experience with a strong focus on technical architecture and hands-on development experience - Deep expertise in Revenue Cloud - Strong, recent hands-on experience with: - Apex development (classes, triggers, batch, schedulable) - Lightning Web Components (LWC) and Aura components - Advanced Salesforce configuration (Flows, validation rules, process automation) - Deep experience with Salesforce Revenue customization, including: - Product rules, price rules, quote templates, approvals - Complex pricing logic and discounting strategies - Experience building and troubleshooting Salesforce Revenue configurations - Proven experience designing and implementing integrations, including: - ​​​​​​​REST/SOAP APIs - Middleware tools (MuleSoft, Boomi, etc.) - Real-time and batch data synchronization - Strong understanding of data modeling, large data volumes, and performance optimization - Hands-on experience with DevOps and deployment tools, including: - Git (version control) - CI/CD pipelines - Salesforce DX and packaging strategies - Experience debugging complex issues across code, configuration, and integrations WHAT YOU'LL LOVE ABOUT TRUSUMMIT: - Competitive salary – reviewed annually - Performance bonus - Unlimited Paid time off - Medical, Dental, and Vision insurance - Flexible working schedule - Employer-Matching 401k Retirement Plan - Funding for each employee's professional development (Salesforce Certification, PMP, etc.) - Reimbursement for health club memberships & internet/phone - Certification exam bonus - Life and disability insurance - Company Laptop - Charity & Volunteer Days - Team celebrations and presidents club for all employees! ​​​​​​​ TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.

Who We Are TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: - Collaboration - We work as a team, including client team members, to build the best solution. - Commitment - We get the job done and get it done right. - Aptitude - We are experts in what we do today and tomorrow. - Passion - It’s not just a job, it’s why we get up in the morning. THE ROLE As the Salesforce Engagement Delivery Lead, your primary role will be to lead Salesforce implementation projects and ensure successful delivery of Salesforce projects for our Clients. You will work closely with our professional services delivery managers to ensure efficient project execution, alignment with clients' business objectives, and adherence to the best practices set forth by Salesforce and TruSummit. Your responsibilities encompass driving project excellence and fostering collaboration across teams to achieve optimal outcomes. RESPONSIBILITIES - Serve as primary lead on client projects, project activities, and facilitate client stakeholder engagement to ensure successful execution and delivery. - Develop and implement relevant project management methodologies, standards, and processes to enhance project efficiency and effectiveness. - Work closely with delivery team leads and senior management to ensure high levels of client satisfaction. - Align to and champion TruSummit’s Delivery Process framework with the PM team. - Provide expert guidance and support to project managers throughout the entire project lifecycle, including planning, execution, and monitoring, to ensure successful delivery of client projects. - Identify, assess, and mitigate project risks, promptly resolving any escalated issues to minimize disruptions and maximize project outcomes. - Collaborate closely with leadership to align TruSummit's strategic goals and objectives, ensuring project activities contribute to overall organizational success. - Define and track key performance indicators (KPIs) for projects, providing regular reports and updates to leadership (internal and external). - Lead and mentor project managers, fostering their professional growth through guidance, training, and constructive performance feedback. - Work with resourcing manager(s) to conduct resource planning and allocation to optimize project staffing. - Foster strong relationships with internal and external stakeholders, proactively managing expectations and ensuring effective communication throughout project lifecycles. - Serve as an escalation point for project resources and stakeholders. - Remote/Telecommute position with the ability to travel up to 30% REQUIRED SKILLS & QUALIFICATIONS - Bachelor's or Master's degree in a relevant field. (e.g., Business Administration, Computer Science, Project Management) - 3+ years of experience leading enterprise software implementation projects or managing a team of project managers. - 3+ years relevant industry experience in Professional Services Project Management - Strong leadership abilities, with the capacity to drive project success and manage teams through change. - Proven experience in project management, specifically with Salesforce implementations or related CRM systems. - Demonstrated ability to quickly earn the trust of sponsors and key stakeholders, set direction and approach, resolve conflicts, deliver tough messages, and execute with limited information and ambiguity. - General familiarity with Salesforce platform capabilities, features, and best practices - Proficiency (routinely and comfortably uses) Microsoft Office 365 products, specifically Microsoft Excel, PowerPoint, etc. - Excellent customer-facing skills, professional presence, and entrepreneurial attitude - Knowledge and experience with formal delivery methodologies. (Agile, SCRUM, Waterfall) - Strong written and verbal communication skills. - Self-motivated, self-directed, highly organized, strong attention to detail. - Ability to prioritize tasks, work on multiple assignments, and manage ambiguity A few of our benefits: - Competitive salary – reviewed annually - Performance bonus - Unlimited Paid time off - Medical, Dental, and Vision insurance - Flexible working schedule - Employer-Matching 401k Retirement Plan - Funding for each employee's professional development (Salesforce Certification, PMP, etc.) - Reimbursement for health club memberships & internet/phone - Certification exam bonus - Life and disability insurance - Company Laptop - Charity & Volunteer Days - Team celebrations and presidents club for all employees! TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.

Role Description Als Salesforce Consultant (m/w/d) für die Service Cloud entwickelst du praxisnahe, innovative Lösungen für den Kundenservice und baust unsere Salesforce‑Kompetenz weiter aus. - Strategische Beratung & Planung: Du unterstützt unser erfahrenes Team aus Consultants und Enterprise Architects in der Konzeption und hilfst dabei, nachhaltige Service‑Strategien zu gestalten. - Implementierung der Salesforce Service Cloud: Du übernimmst die eigenverantwortliche Umsetzung und Integration der Service Cloud in verschiedenen Kundenprojekten. - End‑to‑End Prozessgestaltung: Gemeinsam mit Kolleginnen und Kollegen aus SAP und/oder ServiceNow entwickelst du durchgängige, effiziente Kundenservice‑Prozesse. - Salesforce‑Innovation im Servicebereich: Du trägst Verantwortung im Salesforce‑Umfeld und erstellst interdisziplinäre Democases, um unser Beratungsportfolio zu erweitern. - Mitgestaltung der Unternehmenszukunft: Du bringst dich aktiv in interne Projekte und Initiativen ein und prägst so die Weiterentwicklung des Unternehmens mit. Qualifications - Abgeschlossenes Studium in Betriebswirtschaft (BWL), (Wirtschafts‑)Informatik, (Wirtschafts‑)Ingenieurwesen oder einem verwandten Studiengang. - Praktische Erfahrung im Salesforce‑Consulting – idealerweise mit Schwerpunkt auf Service (Service Cloud, Sales Cloud, Field Service Lightning). - Erste Erfahrungen mit SAP, ServiceNow oder vergleichbaren Lösungen für den Kundenservice. - Hohe Eigenmotivation, ausgeprägtes analytisches Denkvermögen, sicheres Auftreten und starke Präsentationsfähigkeiten. - Ergebnisorientierte Arbeitsweise und großer Wert auf Qualität bei der Umsetzung von Servicelösungen. - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift. - Reisefreudigkeit. Benefits - Dynamisches und ambitioniertes Arbeitsumfeld mit gemeinsamer Passion für den Kundenservice in einem unterstützenden Team. - Flexible Arbeitszeiten & Möglichkeit zum mobilen Arbeiten (Homeoffice). - Unbefristete Festanstellung und 30 Tage Urlaub. - Attraktives Gehalt und individuelle Weiterbildungsmöglichkeiten, Weiterbildungsbudget für Trainings und Zertifizierungen. - Viel Gestaltungsspielraum und Platz für eigene Ideen. - Firmeneigene Events und freiwillige After-Work-Veranstaltungen. - Mobilitätsbudget. Company Description Das Team von SEC brennt für innovative Lösungen im Kundenservice. Wir begleiten und unterstützen unsere Kunden bei der Transformation hin zum Service Enterprise. - Unser Anspruch an uns selbst ist immer ein ganzheitlicher und lösungsoffener Beratungsansatz. - Wir überwinden Grenzen, brechen Silos auf und bieten eine End-to-End Consulting Experience. - Wir setzen auf Technologie der Marktführer SAP, Salesforce und ServiceNow. - Wir legen größten Wert auf die Qualität und Nachhaltigkeit unserer Lösungen. - Der Mehrwert für unsere Kunden steht für uns an erster Stelle. - Ihre Zufriedenheit ist unsere höchste Auszeichnung und unser wichtigster Antrieb.