• Principal implementation liaison on the project team documenting customer requirements, translating technical requirements into configuration setup, business processes and goals • Lead a detailed business discovery developing recommendations to execute a delivery approach that will drive outcomes and deliver value • Translate technical requirements and execute system configuration setup • Ensure data quality, integrity, and security requirements for all customer databases • Assess and validate the implementation plan and manage communication among project stakeholders • Troubleshoot and resolve configuration issues with great attention to detail • Update and maintain training databases to incorporate new product releases, enhancements, and leading practices • Identify and suggest configuration improvements to drive efficiency and enhanced customer outcomes • Establish and maintain stakeholder relationships by utilizing excellent communication and collaboration skills • In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation • Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance. • Test, pilot, and document new professional services offerings • Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes • When needed, travel to customer on-site locations to lead and direct meetings and presentations

• As a Solutions Architect – Statutory Consolidation, you'll design and deliver scalable, auditable statutory consolidation solutions on Pigment for mid-market and enterprise customers. • You'll translate complex consolidation requirements—such as IFRS or local GAAP compliance, intercompany eliminations, scope changes, and disclosures—into robust, reliable models. • Working closely with the Product team, you'll help evolve Pigment’s Financial Consolidation Starter Kit to better meet customer needs, while adapting it for each implementation without compromising standardization or best practices. • You'll also support customers, partners, and internal teams to ensure smooth go-lives, long-term success, and strong customer references.

• Define and implement modern data warehouse architecture and frameworks, covering data modeling, ETL pipelines, orchestration, storage, and access patterns • Develop scalable data solutions leveraging Databricks, AWS, and other modern tools to handle large-scale, high-frequency data workloads • Design and build APIs and data integration layers to enable interoperability across systems and real-time data access • Continuously improve performance, scalability, and cost efficiency across ETL processes, compute environments, and data delivery systems • Work with cross-functional teams—including Data Engineering, Platform Engineering, and Analytics—to align technical solutions with business outcomes • Champion best practices for data quality, lineage, metadata management, and compliance • Create architecture diagrams, technical documentation, and design templates to support reuse and consistency across the organization

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Founding Solutions Engineer, you will play a critical role in bringing the Suppli platform to life for customers. This is a customer facing role where you will lead end-to-end ERP integration projects while also partnering closely with our engineering team. You will inherit a solid foundation of documentation, but will have the opportunity to develop best practices and create scalable, repeatable processes. In as many words, you should have a builder mindset. This role blends technical execution, customer leadership, and cross-functional collaboration, making it ideal for someone who thrives in fast-paced environments and enjoys building from the ground up. Who Thrives Here - Clear, Confident Communicator: You communicate effectively with both technical and non-technical stakeholders, translating complex concepts into clear, actionable insights. - Thrive in Fast-Paced Environments: You juggle multiple priorities with ease and energy, staying organized and focused in a high-growth, constantly changing environment. - Bias for Action: You move with urgency and intensity, prioritizing execution and results over perfection. You believe in getting things done now—not later. - Strong Project Leadership: You lead projects end-to-end, aligning cross-functional stakeholders and driving initiatives to successful completion. - True Ownership Mentality: You take full responsibility for outcomes—owning both wins and setbacks—and continuously seek feedback and improvement. - Builder’s Mindset: You design solutions with scalability and repeatability in mind, always looking for ways to improve processes and raise the bar for future implementations. This Isn’t a 9–5 Role: Building an amazing company means going the extra mile. You’re comfortable putting in the work when it matters — late nights, early mornings, and whatever it takes to deliver for customers and the team in a fast-moving startup environment. We aren't a face time culture, but we work hard when we need to. What You’ll Own - End-to-End Customer Implementations: Own the full lifecycle of customer onboarding and ERP integrations — from kickoff through go-live and post-launch stabilization. - ERP Integrations: Lead complex integrations with customer ERPs (e.g., Infor, Epicor, etc), working hands-on with data mappings, workflows and edge cases. - Implementation Playbooks: Build and refine repeatable implementation processes, documentation, and best practices that scale as the company grows. - Cross-Functional Execution: Act as the connective tissue between customers, Product, Engineering, Sales, and Support — surfacing feedback, unblocking issues, and driving execution. - Integration Support & Escalations: Serve as the point person for integration-related issues during and after go-live, troubleshooting ERP syncs, data discrepancies, and edge cases in partnership with Engineering and Support. Must-Have - 3+ years of work experience - ETL / Integration Experience: Proven experience leading integrations ideally in finance, accounting, or payments-related products. - Experience with Customer-Facing Implementations: Experience owning end-to-end implementations for B2B SaaS customers, acting as the primary point of contact from kickoff through go-live. - Technical Fluency: Comfortable working with APIs, data mappings, webhooks, SFTP, and system workflows — you don’t need to code, but you can get technical fast. - Startup or High-Growth Experience: Experience in early-stage or fast-scaling environments. Bonus Points - Accounts Receivable / Finance Exposure: Hands-on experience with AR, invoicing, payments, cash application, or adjacent finance workflows.