Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. ._____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. Pay Range USD $20.00 - USD $23.06 /Hr. STAR Bonus % (At Risk Maximum) 0.00 - Ineligible Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am-7pm (8.5 hour shifts daily) Remote Work Notification ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota,Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming. Overview Lumicera Health Services is seeking a Clinical Liaison to join our team! The Clinical Liaison will focus on integrating patient care and clinical coordination while leading the development, implementation and ongoing monitoring of programs and initiatives between to clinics and Lumicera Health Services. Is this you? Find out more below! Responsibilities How do I make an impact on my team? - Work with both clinical and administrative departments to create a collaborative and professional relationship on behalf of Lumicera Health Services and SSM Specialty Pharmacy - Serves as the liaison between the medical staff, outpatient pharmacies, insurance providers and patients to improve communication and continuity of care - Communicate current and relevant prescription, insurance, and financial needs as they relate to appropriate pharmacists, providers, clinical support staff and patients - Coordinate and support educational activities as requested - Interacts with clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff - The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee - Other duties as assigned Qualifications What our team expects from you? - High school diploma or GED, some college preferred - CPhT preferred - Minimum of two years pharmacy support experience or healthcare environment experience preferred - Ability to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday - Participate in, adhere to, and support compliance program objectives - The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Lumicera? - Top of the industry benefits for Health, Dental, and Vision insurance - 20 days paid time off - 4 weeks paid parental leave - 9 paid holidays - 401K company match of up to 5% - No vesting requirement - Adoption Assistance Program - Flexible Spending Account - Educational Assistance Plan and Professional Membership assistance - Referral Bonus Program – up to $750! #LI- Remote Location : Address Remote Location : Country US

• Proficient in assigned solutions, understanding the capabilities of the system(s) or dashboard, underlying data, and reporting capabilities. • Responds to customer support inquiries in a timely manner. • Develops knowledge based on previous inquiries and information shared by business or system experts. • Participates and/or supports new projects as required for clinical system or clinical reporting. • Supports analysis of findings and retesting once resolved. • Run and disseminate routine reports. • Provides a review of changes and updates data where required. • May develop dashboard or customized queries in support of specific reporting requests. • Deliver prompt and efficient user support. • Active involvement in training efforts for internal and external customers. • Develop and maintain training materials. • Responds to Service Desk tickets routed to the department system queues. • Attends meetings as required, preparing necessary updates, and completing all assigned action items. • Uses effective customer-oriented communication skills. • Identifies issues for escalation and routes appropriately. • Exercises appropriate critical thinking / problem solving skills to identify and understand a problem. • Performs other work-related duties as assigned. • Minimal, non-routine travel may be required (up to 10%).

Linkedin: https://www.linkedin.com/company/mindfriend Location: 100% Remote Job Type: Full-time / Part-time About Mind Friend At Mind Friend, we believe that accessing quality mental healthcare should be as simple as reaching out to a good friend. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized Telehealth Psychologist Assistant to join our fully remote team and support our licensed psychologists in delivering top-tier care. The Role As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands-on experience in the telehealth industry, this is the perfect role for you. Key Responsibilities - Patient Onboarding: Guide new clients through the intake process, ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session. - Schedule Management: Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists. - Virtual Room Support: Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions. - Clinical Administration: Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation. - Patient Communication: Respond to patient inquiries via email and secure messaging with warmth, professionalism, and promptness. - Compliance: Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations.

The Role: We are seeking a hands-on Pharmacovigilance Operations professional to support clinical-stage oncology programs. This role will be responsible for direct execution of PV activities, including case review, safety document authoring, and signal detection, while partnering closely with cross functional teams. In the role you will: Core PV Operations - Perform hands-on review of Individual Case Safety Reports (ICSRs), including assessment of seriousness, expectedness, and regulatory reporting requirements. - Author and contribute directly to DSURs, Investigator Brochures (IBs), and other aggregate safety reports, including safety narratives and data interpretation. - Conduct and support signal detection and safety trend analyses, including preparation of data listings and participation in safety review meetings. - Work directly in the safety database (e.g., Argus/ARISg) to review, QC, and manage safety data. Operational Execution & Quality - Support day-to-day pharmacovigilance operations, ensuring timely, accurate, and compliant safety reporting. - Partner closely with safety vendors, performing quality review of deliverables and following up on queries and timelines. - Support SAE reconciliation between clinical and safety databases. - Contribute to the development and maintenance of SOPs, Safety Management Plans (SMPs), and work instructions. Cross-Functional Collaboration - Collaborate with Medical Safety, Clinical Operations, Data Management, and Regulatory Affairs to ensure consistent and compliant safety data. - Participate in safety review committees and study team meetings as an operational PV representative. - Support inspection readiness activities, including documentation preparation and response support. Qualifications: About you - 4–8 years of direct pharmacovigilance or drug safety experience, with a strong emphasis on hands-on execution. - Demonstrated experience with: - ICSR review and processing - DSUR and IB safety section writing - Signal detection or safety data trending - Working knowledge of GCP, GVP, and ICH guidelines. - Experience using global safety databases (Argus, ARISg, or similar). - Ability to work independently in a lean, fast-moving biotech environment. - Oncology or immuno-oncology experience. - Prior experience supporting clinical-stage programs. - Experience contributing to audits or inspections. #LI-JW1