Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. Daymark’s comprehensive, personalized cancer care platform empowers patients with dedicated care navigation, symptom-focused support, behavioral health care, and social resources. Combined with evidence-based health interventions and a hybrid in-person + virtual care model, Daymark is improving the overall cancer experience for patients, providers, and health plans – and setting a new standard in cancer care. Daymark’s groundbreaking approach is led by CEO Dr. Justin Bekelman, a pioneer in transforming cancer care, alongside some of the nation’s foremost leaders in oncology and value-based care. Daymark Health is backed by Maverick Ventures, Yosemite, Oncology Ventures, Healthier Capital, Blue Venture Fund, and Healthcare Foundry. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Daymark Health email. ABOUT THE ROLE As an Enrollment Specialist, you will be a frontline ambassador for Daymark Health—building trust with healthcare providers, enrolling new patients, and helping individuals access compassionate, team-based care. You’ll spend time over the phones in our office introducing our services to potential patients, supporting patient referrals and enrollment, and delivering an exceptional first experience to those joining Daymark’s program. WHAT YOU'LL DO - Make 50+ outbound calls per day to prospective patients and caregivers to introduce Daymark’s services and support. - Guide patients through our enrollment process, surfacing goals and concerns to help tailor support. - Respond to inbound communications, triage requests, and ensure patients are connected to the right team members. - Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams. - Share feedback with internal teams based on patient and provider needs, referral trends, and barriers to access. - Work a structured schedule with coverage to ensure patient access What Success Looks Like in 3 Months - You’ve become a go-to resource for both patients and providers, known for your professionalism, warmth, and follow-through. - You’ve contributed to improvements in our enrollment process and patient experience by identifying gaps and opportunities. - You’re hitting your daily, weekly, and monthly enrollment goals day, while ensuring a great patient experience - You’re passing regular call audits for compliance and quality WHAT WE ARE LOOKING FOR - Sales/Enrollment experience - you have 3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume and are motivated to help patients access better care and hit enrollment targets. - Relational & Empathetic: You know how to build trust—quickly and genuinely—with both providers and patients. You lead with curiosity, empathy, and clarity. - Organized & Proactive: You take initiative, stay on top of details, and bring structure to dynamic or ambiguous situations. - Excited about Startups: You can make a big impact at a start up, but you need to be comfortable with frequent change! - Strong Communicator: You write and speak clearly and professionally. You tailor your communication to fit your audience and situation. - Tech-Savvy: You have documented in a CRM such as Salesforce and know how to use tools like Slack, Salesforce, Zoom, Google Suite, and EHRs. You adapt easily to new systems and workflows. - Location: This role is fully remote but Eastern Time Zone preferred. Hours are 8:30 AM to 5 PM Monday through Friday. Daymark Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This role will be compensated with a base + commission structure. We anticipate the base to be approximately $65,000 to $70,000 (depending on location & experience) with an opportunity for a $10,000-$15,000 commission, should you hit performance and enrollment targets.

Title: Scheduler / Contact Center Location: Albuquerque, NM United States Remote - A1 - Full-Time Regular - Day - 124247 Job Description: Overview Join our team as a day shift, full-time, Central Scheduling Scheduler in Albuquerque, NM. This position is 100% remote for candidates residing outside of the Albuquerque (ABQ) area. Candidates must be able to work Mountain Standard Time (MST) hours, as this role supports the MST time zone. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - Ardent Health owns and operates 30 hospitals and 200+ sites of care 4,323 beds and 23,000+ team members in six states, with its entities consistently recognized among healthcare's best employers. Learn About a Day in the Life of a Scheduler: Responsibilities - The Scheduler provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience. - Accurately and compassionately schedules/reschedules/cancels appointments, pre-registers patients using EPIC, and aids in patient-to-clinic healthcare questions. - Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR). - Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA). - Shows dedication and commitment to patients through dependable attendance and schedule adherence. Qualifications Job Requirements - High School Diploma or GED equivalent. - Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook. - Knowledge of standard office procedures and equipment. Preferred Job Requirements - Associate degree or higher in a related field of study. - 1+ year healthcare background/experience and/or call center experience. - 2+ years of experience working in a healthcare field/role or call center environment.

Role Description The Call Center Web Sales Specialist is responsible for delivering high-quality customer support to Alliance Distribution customers by assisting with parts identification, order placement, and post-order inquiries. This role serves as a primary point of contact for web and phone-based sales support, ensuring accurate, timely, and professional service while contributing to a positive customer experience. - Handle inbound customer interactions via phone, chat, and email related to parts sales, orders, and general inquiries - Deliver a positive and professional customer experience while resolving inquiries efficiently - Assist customers with parts identification, pricing, availability, and order status - Process and support web and phone orders accurately within required service levels - Provide basic troubleshooting and guidance related to parts compatibility and order flow - Document all customer interactions accurately in the CRM or order management system - Follow department standard operating procedures, policies, and quality guidelines - Identify potential order issues and escalate appropriately when needed - Maintain working knowledge of Alliance products, parts catalogs, and systems - Support service call avoidance by providing accurate information and clear guidance - Ensure order accuracy and compliance with pricing, warranty, and fulfillment guidelines - Effectively multitask, manage multiple systems and priorities in a fast-paced support environment - Remain flexible and responsive during high-volume periods to support SLA goals Qualifications - High school diploma or equivalent required - At least 1 year of customer service experience - Call center experience preferred - Experience with eCommerce, order management, or parts identification is strongly preferred - Strong written and verbal communication skills - Customer-focused mindset with the ability to remain professional and empathetic - Strong attention to detail and order accuracy - Ability to troubleshoot issues and follow established processes - Comfortable navigating multiple systems and screens simultaneously - Systems proficiency preferred (CRM/ERP tools such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) - Ability to manage multiple priorities in a fast-paced environment Requirements - Role involves extended computer use, sitting for long periods, verbal communication, minimal lifting, and general office movement Benefits - For California, the base compensation range for this role starts at $20.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11050 Pos. Type Full-Time

Title: Scheduler / Contact Center Location: Tyler United States Job Description: Overview Join our team as a day shift, full-time, Scheduler in Tyler, TX. This position is 100% remote for candidates residing outside of the Tyler, Texas area. Candidates must be able to work Central Standard Time (CST) hours, as this role supports the CST time zone. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - UT Health East Texas is comprised of 9 hospitals, more than 90 clinics, nearly 7,500 employees and over 1,000 licensed inpatient beds. We provide healthcare services through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service. Learn About a Day in the Life of a Scheduler: Responsibilities - Maintain acceptable ACD (automated call distribution) call statistics - Demonstrate proficiency and skill in call control and call steerage. - Understand and take appropriate intervention for call queue management at an agent level. - Accurately performs the transferring of customers to the appropriate areas. - Accurately perform call distribution and effectively executes paging and messaging services - Accurately perform data entry at time of call using appropriate call center software systems - Effectively distributes patient email - Maintains a constructive working relationship with clients, physician offices, co-workers, supervisors and others as needed - Participates in department in-services and meetings - Adheres to the policies and procedures of the organization and the call center - Maintains confidentiality of all interactions - Maintains a clean, efficient work area - Becomes knowledgeable about call center office equipment - Other duties as requested Qualifications Job Requirements - High school diploma or equivalent Preferred Job Requirements - Two (2) years of college - Basic typing skills of 35 wpm - Knowledge of basic medical terminology