Alliance Laundry Systems

Role Description The Systems Architect is a hands-on, physical-product-centric integrator who partners with Product Management and Engineering to translate PRDs and VOC insights into clear, testable engineering specifications with full traceability. You will own device/edge architecture across controls electronics, sensors/actuators, firmware, HMI, connectivity, and power/safety, ensuring seamless integration with cloud/mobile by collaborating closely with Digital Technology and software teams. You will define and evolve new and updated system architectures, execute technology swim lanes (e.g., next gen controls, diagnostics/connectivity, HMI platform, in machine payments), and deliver technically proven reference architectures and implementations that accelerate product engineering. The role drives system commonization by standardizing reusable subsystems, interfaces, and components for platform reuse across product lines and regions. Responsibilities - Translate PRDs to engineering requirements - Partner with Product Managers, convert PRDs and VOC insights into a System Requirements Specification with measurable acceptance criteria - Maintain traceability from PRD → system requirements → subsystem specs → tests; manage change impact quickly and transparently - Facilitate trade-offs (performance, energy/water, cost/BOM, safety/compliance, schedule) with clear decision records - Establish best practices to ensure PRD-to-spec alignment across all products - Keep product requirements and technical specifications consistent and up to date across portfolios - Collaborate across Product, Engineering, and Digital, globally - Support the project prioritization alignment and development accelerations - Co-develop device-cloud communication with Digital Technology and ensure alignment; Digital owns cloud/mobile; you own device/edge and integration readiness - Develop and drive modern internal communication systems to provide project alignment with Engineering/Digital/IT - Establish components life cycle tracking systems to provide obsolescence tracking and timely alerts - Communication with global product and engineering teams (including Czech and Thailand) to gain buy-in and alignment on global projects - Architect and standardize reusable subsystems and components - Establish system architectures that drive commonization across product lines and regions - Translate customer outcomes (e.g., cycle time, rewash rate, uptime, payment success, technician first-time-fix) into testable metrics - Lead usability/HMI evaluations and pilot feedback loops; use modern tools to validate outcomes and refine requirements Qualifications - Bachelor’s or master’s degree in mechanical/electrical/computer engineering, or related field required - At least 8 years of experience in systems engineering or system architecture for embedded electromechanical products (appliances, HVAC, tools, industrial equipment, robotics) - Laundry/appliance experience preferred - Experience in commercial laundry route/fleet or payment integration; building protocol, preferred - Exposure with AWS/Azure IoT, preferred - At least 1 year technical leadership in an Engineering team, preferred Skills and Abilities - Demonstrated collaboration with Product Management - Translated PRDs into engineering specs with measurable acceptance criteria and full traceability - Cross-disciplinary depth in: Mechanical, EE/Controls, Firmware, HMI, Connectivity, IoT - Exposure in compliance/quality/manufacturing - Strong customer-needs intuition; converts outcomes into specs and tests - Excellent communication with cross-functional teams; clear, concise documentation - Data-driven problem solving; hands-on lab aptitude; comfortable in hybrid stage-gate + agile hardware processes - Executive presentation skills, a plus Travel - Approximately 15-20% Standard and Physical Requirements - Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting Alliance Team Members Demonstrate DRIVE - Dedicated: Follows through on commitments. Strong say/do - Respectful: Acts with integrity and values diverse perspective - Innovative: Always looking for a better way; leads change - Versatile: Adapts quickly to changing circumstances. Demonstrates agility - Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11673 Pos. Type Full-Time

Role Description The Call Center Web Sales Specialist is responsible for delivering high-quality customer support to Alliance Distribution customers by assisting with parts identification, order placement, and post-order inquiries. This role serves as a primary point of contact for web and phone-based sales support, ensuring accurate, timely, and professional service while contributing to a positive customer experience. - Handle inbound customer interactions via phone, chat, and email related to parts sales, orders, and general inquiries - Deliver a positive and professional customer experience while resolving inquiries efficiently - Assist customers with parts identification, pricing, availability, and order status - Process and support web and phone orders accurately within required service levels - Provide basic troubleshooting and guidance related to parts compatibility and order flow - Document all customer interactions accurately in the CRM or order management system - Follow department standard operating procedures, policies, and quality guidelines - Identify potential order issues and escalate appropriately when needed - Maintain working knowledge of Alliance products, parts catalogs, and systems - Support service call avoidance by providing accurate information and clear guidance - Ensure order accuracy and compliance with pricing, warranty, and fulfillment guidelines - Effectively multitask, manage multiple systems and priorities in a fast-paced support environment - Remain flexible and responsive during high-volume periods to support SLA goals Qualifications - High school diploma or equivalent required - At least 1 year of customer service experience - Call center experience preferred - Experience with eCommerce, order management, or parts identification is strongly preferred - Strong written and verbal communication skills - Customer-focused mindset with the ability to remain professional and empathetic - Strong attention to detail and order accuracy - Ability to troubleshoot issues and follow established processes - Comfortable navigating multiple systems and screens simultaneously - Systems proficiency preferred (CRM/ERP tools such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) - Ability to manage multiple priorities in a fast-paced environment Requirements - Role involves extended computer use, sitting for long periods, verbal communication, minimal lifting, and general office movement Benefits - For California, the base compensation range for this role starts at $20.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11050 Pos. Type Full-Time

Role Description The Sales Representative will be responsible for growing and maintaining sales of commercial laundry products within their assigned accounts. This position will work directly with the General Manager and/or Sales Manager of the assigned segment to generate and convert leads into sales. The assigned territory for this role is northern Mississippi. - Execute results-oriented sales strategies. - Create and maintain business relationships. - Provide pre- and post-sales support while following quality standards policies and procedures. - Leverage company directed sales programs, promotions, and strategies to achieve sales volume and profit targets. - Develop and execute plans to visit and catalogue every customer’s location within the targeted market(s). - Survey each Laundromat to identify equipment, revenue streams, and services offered. - Track information in a defined CRM database and follow up. - Develop and maintain strong professional relationships with accounts. - Provide sales forecasts and manage the sales funnel. - Create and submit monthly site visit plans. - Execute market blitz activities within assigned target markets. - Understand and explain all facets of vended laundry products and sales strategies. - Stay current on competitive activity and provide feedback to identify emerging trends. - May represent the company at trade shows and present at meetings. Qualifications - High School diploma or equivalent required. - Work experience in sales or account management preferred; recent college graduates are welcome. - Proficient computer skills including MS Outlook, Word, and Excel preferred. - Mechanical aptitude regarding machinery and equipment is highly desirable. - Strong analytical and research skills. - Excellent written, verbal, and interpersonal communication skills. - Resilient and able to navigate ambiguity and change. Requirements - Ability to travel within assigned territories as needed. - Occasional national travel for shows and training may be required. - Some overnight travel will be required. - Must have a valid driver’s license and a clean Motor Vehicle Record. - Position may involve standing for long periods and manual dexterity. - Ability to lift, carry, push, and pull up to 50 lbs. rarely. - Regularly required to talk and hear; use hands to manipulate objects or controls. Benefits - Dedicated: Follows through on commitments. - Respectful: Acts with integrity and values diverse perspectives. - Innovative: Always looking for a better way; leads change. - Versatile: Adapts quickly to changing circumstances. - Engaged: Acts like an owner and wants to create and grow a business aligned with market needs. Company Description We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a creative and motivated Creative Design Intern to join our Marketing team. This is a great opportunity for an emerging designer to gain hands-on experience working alongside a dynamic creative team, contributing to real projects that support brand campaigns, product launches, and sales initiatives. - Design compelling, on-brand brochures to support upcoming product launches - Create polished email design imagery for brand campaigns that engage our audience - Assist with a variety of tasks including: - Design asset audits and organization - Video tagging and cataloging - Finance promotion flyers - Sales blitz flyer design - Social media post design as needed Qualifications - Currently pursuing a Bachelor's degree in Graphic Design or Fine Arts - A strong eye for design, typography, and visual storytelling - Proficiency in design tools such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) - Ability to manage multiple projects and meet deadlines - Strong attention to detail and willingness to take feedback Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Associate General Counsel will serve as a key legal advisor to the Company, senior management, and business leaders. This individual will be a core member of the Company's legal and compliance function, coordinating external legal resources globally. The successful candidate will bring exceptional legal and business judgment, a deep understanding of company governance, and a solid transactional background to support the Company's strategy and long-term goals. - Helping support, guide, and assist in managing the Company's Legal and Compliance functions to ensure business objectives are met in the U.S. and abroad. - Acting as an advisor to the Company on legal and corporate governance issues. - Assisting the CLO in performing their functions of Corporate Secretary to the Board, including coordination of meeting calendars and agendas, recordkeeping associated with Board meetings and other corporate governance matters, and annual shareholder meeting requirements. - Working with and leading within the team of in-house lawyers and other legal department employees with a deliberate and thoughtful approach, maximizing performance and capabilities, as well as leading cross-functional teams throughout the Company. - Managing, advising, and counseling on legal and strategic corporate transactions, including negotiating various company contracts across departments, including B2B and B2C. - Assisting the oversight of the Company's compliance program, including developing and delivering company-specific trainings and involvement in compliance investigations. - Assisting the CLO in managing various litigation and outside counsel. - Protecting the company's reputation and equity, as well as that of its stakeholders. - Providing support and advice on various legal matters affecting the business of the company globally. - Assisting with M&A transactions. - Providing regulatory guidance as needed. - When necessary, coordinating internal investigations related to violations of corporate policy and law. - Managing, advising, and counseling on all other legal matters, including but not limited to international matters, litigation, intellectual property, compliance, and regulatory matters. - Assisting in selecting, evaluating, and managing outside legal counsel and expert advisors as needed. Qualifications - J.D. from an accredited law school. - Licensed to practice and admitted to a State Bar of any U.S. State or the District of Columbia and eligible to register as In-House Counsel. - At least five (5) years of corporate or transactional legal experience, with some in-house experience required. - A deep background in handling complex corporate and contracting transactions, with experience in mergers and acquisitions considered a plus. - Experience handling regulatory and/or company governance and disclosure matters is considered an advantage. - Some experience managing litigation (outside counsel) and ethics & compliance matters a plus. Requirements - Superior intellect with the ability to think critically and make clear, well-reasoned decisions; strong, pragmatic business acumen with the ability to recognize the business consequences of legal advice. - Leadership and management skills across legal and business environments, with a desire to take on additional responsibilities as they arise. - Excellent interpersonal, influencing, and relationship-building skills; experience working with people at all levels, both within the Company and with external parties around the globe. - High level of accountability — takes it upon oneself to see that something gets done. - Unquestioned ethics, integrity, credibility, and judgment, and an unimpeachable values system. - Sound character with a willingness to "roll up their sleeves." Travel - Ability to travel occasionally as business needs require, domestically and potentially internationally (10-25% annual travel may be required). Standard and Physical Requirements - Frequently required to sit for extended periods of time. - Regularly required to use hands and fingers to operate a computer keyboard and mouse. - Ability to read and interpret documents, correspondence, and legal materials on screen and in print. - Ability to communicate effectively, both verbally and in writing, in person and via phone/video conference. - Regularly required to use standard office equipment (computer, phone, printer, etc.). - Ability to work in a home office environment with reliable internet connection. Alliance Team Members Demonstrate DRIVE - Dedicated: Follows through on commitments. Strong say/do. - Respectful: Acts with integrity and values diverse perspectives. - Innovative: Always looking for a better way; leads change. - Versatile: Adapts quickly to changing circumstances. Demonstrates agility. - Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11503 Pos. Type Full-Time

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Digital Product Management is responsible for delivering value to customers of our globally connected IoT platform: a digital ecosystem spanning five hardware brands, hundreds of thousands of connected machines, and millions of users worldwide. This role serves as the primary voice for our digital solutions across our distribution network, reporting directly to the CTO and combining product leadership with executive customer engagement and sales team enablement. The ideal candidate is an inspirational leader who can command a room, build credibility with customers and partners, and translate complex IoT capabilities into compelling business value. They bring expertise in modern product methodologies, SaaS, payment solutions, and IoT platforms, with proven ability to energize sales teams and win over key customers. This is a high-visibility role requiring someone who can represent our digital platform at the executive level with major accounts worldwide. Responsibilities - Product Strategy & Development - Drive competitive intelligence and ensure we're building the right products that customers love and that work for our business. - Maintain deep knowledge of the competitive landscape, market trends, and emerging technologies through direct customer engagement and industry analysis. - Identify customer pain points, competitive threats, and opportunities for product innovation that differentiate Alliance in the market. - Collaborate with executive leadership to develop and execute the digital product vision, strategy, and roadmap, ensuring alignment with corporate objectives and the broader hardware product strategy. - Champion customer-centric thinking and design a Voice of Customer (VOC) program to systematically capture and act on customer insights, ensuring customer needs drive all product decisions. - Improve the team's processes related to product planning, discovery, and development. - Directly own and execute product management responsibilities for specific initiatives, serving as a model for the team. - Ensure successful delivery of all new features, measuring adoption and business impact. - Develop metrics to measure customer experience and product performance, using insights to inform product evolution and demonstrate business value. - Customer & Partner Engagement - This role is the face of our digital products to key customers and channel partners. - Serve as a compelling, executive-level presence in strategic customer meetings, demonstrations, and industry events. - Build and maintain relationships with key accounts, acting as a trusted advisor who understands their business and delivers solutions that drive measurable results. - Lead high-stakes customer presentations and product demonstrations that differentiate Alliance in competitive situations. - Partner directly with major customers to understand their evolving needs and translate insights into product direction. - Represent Digital Products at industry trade shows and customer events as a thought leader and platform champion. - Sales Enablement & Channel Development - Develop and deliver training programs that equip Alliance sales teams to effectively train distributor sales teams on our digital platform value proposition. - Create scalable sales enablement materials, presentations, and demonstration frameworks that cascade effectively through our distribution network. - Partner with Commercial leadership to align product messaging with go-to-market strategy and ensure our channel partners can articulate digital product value. - Build feedback loops from the field to inform product priorities and identify market opportunities. - Drive digital product adoption by empowering our sales organization to confidently position and sell platform capabilities. - Team Leadership - Lead, mentor, and develop a team including Digital Product Managers, UX Designers, and other supporting roles to foster a high-performing, collaborative, and customer-focused culture. - Drive cross-functional engagement with Digital Product Development and Support, Commercial, and Marketing to ensure seamless product delivery. - Instill a customer-first mindset within the team, encouraging regular customer interaction and empathy-building activities. - Build team capability in financial acumen, sales enablement, and customer presentation skills. - Partner with the Sr. Director of Software Engineering and Sr. Director of Digital Operations and Support to maintain platform health, prioritizing technical debt, bug fixes, and enhancement requests that improve stability and performance. Qualifications - Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA or advanced degree preferred). - 8+ years of product management experience, with 3+ years in a leadership role in a SaaS, payment, or IoT platform environment. B2B or B2C IoT experience strongly preferred. - Demonstrated success in customer-facing roles with proven ability to build executive relationships and win business. Requirements - Customer & Sales Excellence (Critical) - Exceptional executive presence and presentation skills—someone who lights up a room and creates energy around our products. - Proven track record of building relationships with key customers and influencing buying decisions at the C-level. - Experience training and enabling indirect sales channels, particularly in two-tier distribution models. - Ability to translate technical product capabilities into compelling business value propositions. - Comfortable as the face of a product line at industry events, trade shows, and executive briefings. - Product Management - Expert knowledge of modern product management methodologies, including customer discovery, agile development, and user-centric design. - Proven track record of transforming customer insights into successful digital products, ideally in IoT or connected device ecosystems. - Strong technical acumen with understanding of IoT architectures, cloud platforms, and mobile/web applications. - Experience working with agile software development teams and coordinating with hardware product development. - P&L management experience with demonstrated ability to improve product profitability. - Leadership - Inspirational leadership style that motivates teams and energizes stakeholders. - Driver of action with a bias for execution—someone who moves from strategy to results quickly and holds teams accountable for delivery. - Exceptional communication and stakeholder management skills across all levels. - Data-driven mindset with a track record of using metrics to inform decisions. - Experience in commercial equipment, B2B IoT, or related manufacturing sectors a plus. Travel - Year 1: 30-50% travel to key customer sites, distributor partners, industry events, and company headquarters during onboarding and relationship-building phase. Travel is global (US, Europe, Asia-Pacific) with heavier US focus. - Ongoing: ~30% travel after the first year, with continued global reach. Standard and Physical Requirements - Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting. Alliance Team Members Demonstrate DRIVE - Dedicated: Follows through on commitments. Strong say/do. - Respectful: Acts with integrity and values diverse perspectives. - Innovative: Always looking for a better way; leads change. - Versatile: Adapts quickly to changing circumstances. Demonstrates agility. - Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2025-10980 Pos. Type Full-Time

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Portfolio Manager is responsible for managing a dynamic secured portfolio of delinquent and defaulted loan accounts. The candidate will work with the customer to resolve matters in a professional manner while protecting the interests of the Company. The candidate will utilize loan workout strategies to include amendments, assumptions, refinancing activities, and repossession. This role requires organized and thorough documentation of all events per account and report status of the portfolio by account to the Manager. - Responsible for accurate servicing and maintenance of loans within the asset backed facility and on the Alliance balance sheet. - Monitor all accounts using reporting provided by loan software system(s). - Contact delinquent accounts to investigate and help resolve the reasons for late payments and maintain current payments in the future. - Perform credit analysis on new and existing guarantors. - Collect and analyze financial statements and utility bills to determine business profitability. - Present analysis and plan of action to Supervisor for guidance and approval. - Work closely with customers to provide loan workouts, amendments, assumptions. - Prepare and process loan documentation necessary to facilitate such transactions adhering to strict policies of the Company. - Work closely with distributors, landlords and legal counsel to assess defaulted equipment loan transactions. - Devise a recommended strategy to pursue for repossession of equipment or store intact. - Actively market and liquidate according to this strategy while obtaining the highest possible recovery for the Company. - Document all correspondence to ensure accurate history of events relating to the collection efforts. Qualifications - A bachelor’s degree in a business related field (finance preferred) with coursework or experience in collections, business law and recovery on assets. - At least five years’ experience in credit and collections work with specific experience in the sale and liquidation of repossessed assets. - Working knowledge of PC-based spreadsheet and database software. - Working knowledge of the Uniform Commercial Code, secured transaction documentation, and collection law. - Ability to maintain the security and confidentiality of the client’s credit information and uphold the integrity of Alliance’s finance company. - Excellent oral and written skills as well as effective interpersonal skills with both internal and external stakeholders. - Ability to independently plan, prioritize and carry out simultaneous projects and meet deadlines. - Ability to manage multiple tasks, organize tasks and complete them in a timely manner. Requirements - Travel: Less than 10%. - Position involves sitting long periods, standing, manual dexterity, stooping, bending and minimal lifting. Benefits - Alliance Team Members Demonstrate DRIVE: - Dedicated: Follows through on commitments. Strong say/do. - Respectful: Acts with integrity and values diverse perspective. - Innovative: Always looking for a better way; leads change. - Versatile: Adapts quickly to changing circumstances. Demonstrates agility. - Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Actively communicate with customers, distributors, sales managers, accounting, and customer care representatives to ensure account accuracy and timely payments within the Alliance Laundry Systems Distribution grouping of receivable accounts. - Energetically seeks positive solutions to complex credit challenges on new and existing receivable accounts. - Supports positive process and system changes in a growth-focused organization. - Conduct collection activities on assigned accounts. - Maintain regular contact with internal and external areas to enable shipping of orders once the credit requirements are met. - Obtain/review existing customer data to improve ERP system data quality. - Obtain and review credit and financial information to determine credit worthiness. - Complete projects as assigned by credit department. Qualifications - Bachelor’s degree in related field preferred. - At least 3 years of previous experience in accounts receivables or similar functions. - Previous SAP system experience a plus. - Proficient in Microsoft Office (Word, Excel, Outlook). - Problem solving endeavors with customers via email and phone communication. - Demonstrated ability to work independently. - Demonstrated attention to detail. - Strong analytical and organizational skills. - Negotiation skills, both internally and externally. - Flexibility and positivity. Requirements - Position involves sitting long periods, standing, manual dexterity, stooping, bending, and minimal lifting. Company Description - Alliance Team Members Demonstrate DRIVE: - Dedicated: Follows through on commitments. Strong say/do. - Respectful: Acts with integrity and values diverse perspectives. - Innovative: Always looking for a better way; leads change. - Versatile: Adapts quickly to changing circumstances. Demonstrates agility. - Engaged: Acts like an owner. Wants to create and grow a business which is tightly aligned with market needs. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11100 Pos. Type Full-Time

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Call Center Web Sales Specialist is responsible for delivering high-quality customer support to Alliance Distribution customers by assisting with parts identification, order placement, and post-order inquiries. This role serves as a primary point of contact for web and phone-based sales support, ensuring accurate, timely, and professional service while contributing to a positive customer experience. - Handle inbound customer interactions via phone, chat, and email related to parts sales, orders, and general inquiries - Deliver a positive and professional customer experience while resolving inquiries efficiently - Assist customers with parts identification, pricing, availability, and order status - Process and support web and phone orders accurately within required service levels - Provide basic troubleshooting and guidance related to parts compatibility and order flow - Document all customer interactions accurately in the CRM or order management system - Follow department standard operating procedures, policies, and quality guidelines - Identify potential order issues and escalate appropriately when needed - Maintain working knowledge of Alliance products, parts catalogs, and systems - Support service call avoidance by providing accurate information and clear guidance - Ensure order accuracy and compliance with pricing, warranty, and fulfillment guidelines - Effectively multitask, manage multiple systems and priorities in a fast-paced support environment - Remain flexible and responsive during high-volume periods to support SLA goals Qualifications - High school diploma or equivalent required - At least 1 year of customer service experience - Call center experience preferred - Experience with eCommerce, order management, or parts identification is strongly preferred - Strong written and verbal communication skills - Customer-focused mindset with the ability to remain professional and empathetic - Strong attention to detail and order accuracy - Ability to troubleshoot issues and follow established processes - Comfortable navigating multiple systems and screens simultaneously - Systems proficiency preferred (CRM/ERP tools such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) - Ability to manage multiple priorities in a fast-paced environment Requirements - Role involves extended computer use, sitting for long periods, verbal communication, minimal lifting, and general office movement Benefits - For California, the base compensation range for this role starts at $20.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. EEO We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ID 2026-11050 Pos. Type Full-Time