Ardent Health Services

Title: Patient Services Representative Location: Topeka, Kansas United States Work Type: Onsite, Part Time Job ID: 135818 Job Description: Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support. Responsibilities - Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner. - Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures. - Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies. - Works under the supervision of the Patient Access Supervisor. Qualifications Job Requirements: - High School Diploma/GED. - One year of experience in office setting customer service-related role. Preferred Qualifications - CHAA (Certified Healthcare Access Associate). - Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification.

Title: Scheduler Location: Montclair United States 134822 A2 - Part-Time Regular Day 8hrs/Day shift, 3 days a week Monday-Friday. USD $16.64/Hr. - USD $21.64/Hr. Job Description: Overview Join our team as a day shift, part-time, scheduler in Montclair, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. - Learn more about the benefits offered for this job. Get to Know Your Team: - Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit. Responsibilities - The Scheduler is responsible for scheduling designated Primary Care, Specialty/Sub-specialty, Surgical, and Radiology outpatient services with the hospital system. Accurately performs the scheduling function in a high-volume, fast-paced environment with frequent interruptions. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices. - Accept calls from and work with physicians' offices to schedule surgical, endoscopy, cardiac catheterization, interventional radiology, and pain management procedures in the Electronic Record Scheduling System. - Ensure receipt of all pertinent information related to the booking, including insurance information, special requests, accurate booking slips, and any other needed documentation. - Fax booking information to Pre- admission testing. - Informs OR, Materials Management, and Central Sterile Processing of special instrument and supply requests. - Work daily with peers, leadership, anesthesia, and physicians' offices to compress the schedule for efficiencies. - Communicates with affected departments, last-minute add-ons, and cancellations to ensure adequate resources are available. - Schedules office and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing the appropriate scheduling code. - Schedule surgical procedures, including pre-admission testing, pre-op clearances, order MRI, CT, and lab testing. - Ensure all pertinent patient information is complete and forwarded to the appropriate departments for surgical and diagnostic procedures. - Enter notes/special instructions needed for scheduling in the electronic medical record. - Perform any and all other duties as assigned. Qualifications Job Requirements: - High School Diploma. - 1 year of prior experience in appointment scheduling, patient access, or billing. - Certified Revenue Cycle Representative (CRCR) Certification required within 6 months of hire - Familiar with medical terminology. - Knowledge of EMR. - Excellent time management skills and ability to multitask and prioritize work. - Excellent written and verbal communication skills (Grammar, spelling, and punctuation). - Strong organizational and planning skills. - Exceptional customer service and phone etiquette. - Ability to maintain effective and organized systems to ensure timely patient flow. Preferred Job Requirements: - Relevant health care experience. - Inbound high-volume call center experience Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Title: Medical Physicist / Gamma Knife Location: Albuquerque United States Job Description: Overview Join our team as a day shift, part-time (as needed), Gammaknife, Medical Physicist in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - Lovelace Medical Center is an acute care hospital, with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services. Responsibilities As needed coverage for Gammaknife treatments with radiation oncologists. Will manage patient imaging, planning, patient treatment and quality assurance, and machine quality assurance (QA) under the supervision of Chief Medical Physicist. Note the coverage will be in a solo setting while Chief is at offsite external beam location. Will also conform to radiation safety guidelines set by hospital radiation safety officer (RSO). Qualifications Job Requirements: - MS/PhD degree and current American Board of Radiology certification in Therapeutic Medical Physics. - 3 + years of experience. - Prior experience with Gammaknife Icon including prior and/or current Authorized Medical Physicist (AMP) status on RAM license in or out of state of NM.

Title: Scheduler / Contact Center Location: Albuquerque, NM United States Remote - A1 - Full-Time Regular - Day - 124247 Job Description: Overview Join our team as a day shift, full-time, Central Scheduling Scheduler in Albuquerque, NM. This position is 100% remote for candidates residing outside of the Albuquerque (ABQ) area. Candidates must be able to work Mountain Standard Time (MST) hours, as this role supports the MST time zone. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - Ardent Health owns and operates 30 hospitals and 200+ sites of care 4,323 beds and 23,000+ team members in six states, with its entities consistently recognized among healthcare's best employers. Learn About a Day in the Life of a Scheduler: Responsibilities - The Scheduler provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience. - Accurately and compassionately schedules/reschedules/cancels appointments, pre-registers patients using EPIC, and aids in patient-to-clinic healthcare questions. - Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR). - Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA). - Shows dedication and commitment to patients through dependable attendance and schedule adherence. Qualifications Job Requirements - High School Diploma or GED equivalent. - Excellent computer skills and ability to use Microsoft Word, Microsoft Excel, and Microsoft Outlook. - Knowledge of standard office procedures and equipment. Preferred Job Requirements - Associate degree or higher in a related field of study. - 1+ year healthcare background/experience and/or call center experience. - 2+ years of experience working in a healthcare field/role or call center environment.

Title: Scheduler / Contact Center Location: Tyler United States Job Description: Overview Join our team as a day shift, full-time, Scheduler in Tyler, TX. This position is 100% remote for candidates residing outside of the Tyler, Texas area. Candidates must be able to work Central Standard Time (CST) hours, as this role supports the CST time zone. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better - Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: - UT Health East Texas is comprised of 9 hospitals, more than 90 clinics, nearly 7,500 employees and over 1,000 licensed inpatient beds. We provide healthcare services through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service. Learn About a Day in the Life of a Scheduler: Responsibilities - Maintain acceptable ACD (automated call distribution) call statistics - Demonstrate proficiency and skill in call control and call steerage. - Understand and take appropriate intervention for call queue management at an agent level. - Accurately performs the transferring of customers to the appropriate areas. - Accurately perform call distribution and effectively executes paging and messaging services - Accurately perform data entry at time of call using appropriate call center software systems - Effectively distributes patient email - Maintains a constructive working relationship with clients, physician offices, co-workers, supervisors and others as needed - Participates in department in-services and meetings - Adheres to the policies and procedures of the organization and the call center - Maintains confidentiality of all interactions - Maintains a clean, efficient work area - Becomes knowledgeable about call center office equipment - Other duties as requested Qualifications Job Requirements - High school diploma or equivalent Preferred Job Requirements - Two (2) years of college - Basic typing skills of 35 wpm - Knowledge of basic medical terminology