Coordinate authorization requests and manage referrals for high-risk patients, providing non-clinical care coordination across various settings while ensuring timely access to services and supporting quality improvement initiatives.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Social Impact Intern! About the job Twilio is looking for a Social Impact Intern to join our Social and Environmental Impact (SEI) team. This is a unique role that gives you first-hand corporate social responsibility experience, and sits at the intersection of social impact, community engagement, and communications. As an intern, you won’t just be watching from the sidelines; you will be a key player in ensuring our social impact and community engagement initiatives drive both meaningful social change and business value. What You’ll Gain: - Hands-on Experience: Real-world exposure to how a major tech company integrates social impact into its core business strategy. - Cross-Functional Exposure: The chance to work alongside Sales, Marketing, Product, and Operations teams and meet employees with different workstreams around the globe. - Mentorship: Direct reporting line to the Social and Environmental Impact team with a focus on your professional development. Responsibilities In this role, you’ll: - Employee Impact Coordination & Operations (50%) - Assist in organizing and executing virtual and in-person employee engagement and volunteer opportunities and activities Help plan for Twilio’s annual Global Impact Week event, assisting with the coordination of 50+ volunteer events globally. - Draft communications for internal newsletters, intranet posts, and impact reports that highlight Twilio’s social impact initiatives and drive engagement. - Community Engagement & Research (30%) - Conduct literature reviews and background research on education, healthcare, and crisis readiness to inform our public sector engagement plans. - Help identify high-impact opportunities and nonprofits where digital communications technologies can meaningfully advance community outcomes. - Operations & Analysis (20%) - Develop reports and presentations as needed. Identify ways to make our internal systems more organized, efficient, and our social impact programs more user-friendly. - Monitor both the public sector tech landscape and the crisis readiness landscape to identify emerging trends and relevant conferences and learning opportunities for the team. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Currently pursuing a four-year degree in Political Science, International Affairs, Non-Profit Management, Business Administration, or a related degree. - Interest in corporate social responsibility/social impact - Strong interpersonal skills - Project/program management skills - Critical-thinking, problem-solving, organization skills - Entrepreneurial spirit, passion for innovation, and a commitment to driving change - Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills to offer excellent service to our customers (i.e. employees, nonprofits, and businesses). Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $29.00/hour - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $31.00/hour - Based in the San Francisco Bay area, California: $35.00/hour The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until April 1st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Developer Evangelist Intern! About the job Spend your summer with Twilio’s Developer Evangelism team. You will help design a virtual build event, create supporting content and videos, and assist with planning and running in-person builder events with our amazing Twilio community. This internship is a chance to explore what it’s like to be a developer evangelist. Working on creative projects, connecting with builders, and getting a real sense of how we inspire Twilio’s developer community. Responsibilities In this role, you’ll: - Help design and support a virtual build event to inspire developers to experiment with a Twilio solution. - Create engaging content including a blog post and video to make technical topics clear and inviting for Twilio builders. - Partner with our Evangelism Community team to plan and assist running an in-person builder event, getting hands-on with real-world developer gatherings. - Collaborate with different teams at Twilio to align on event goals and developer engagement. - Practice communicating plans and sharing updates with teammates and stakeholders, building skills across the evangelism process. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Currently pursuing 4-year degree - Some experience coding in one or more languages (such as Python, JavaScript/Node, Java, or similar) and an interest in web frameworks. - Curiosity about AI tools, technologies, and the developer community. - Strong communication skills, with an interest in writing, video, or public speaking. - Enjoy working as part of a team and value creative problem-solving. Desired: - Familiarity with Twilio or similar developer platforms. - Interest in the developer community or community events. - Open to learning about event planning, content creation, or community engagement. - Experience with class projects, clubs, or organizing events is a plus, but not required. - Excitement about teaching and helping others learn new technology. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role and depending on your location, you may be asked to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $43.00/hour - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $46.00/hour - Based in the San Francisco Bay area, California: $51.00/hour The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until April 1st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Community Care Worker III Job Title: Community Care Worker III (CT) Agency: Health & Human Services Comm Department: MC Prog Supp & Int Mgmt - Reg Posting Number: 15222 Closing Date: 04/07/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $2,953.25 - $4,365.66 Pay Frequency: Monthly Salary Group: TEXAS-B-13 Shift: Day Additional Shift: Days (First) Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: ABILENE Job Location Address: 4601 S 1ST ST Other Locations: Abilene MOS Codes: 42SX,4C0X1 Serves as a specialist in the Program Support Unit (PSU) performing moderately complex tasks related to managed care Long Term Services and Supports (LTSS). Work involves frequent contact with case managers in Community Care Services Eligibility (CCSE), individuals enrolled in or applying for 1915(c) waiver services, service providers, LTSS MCOs, relocation specialists, nursing facility staff, the public, Health and Human Services Commission, Managed Care Compliance and Operations, Health Plan Management, and Medicaid for the Elderly and People with Disabilities (MEPD) staff. Works under general supervision with moderate latitude for the use of initiative and independent judgment. Work includes operating a computer and requires extensive knowledge of CCSE/PSU programs and software. Duties include case management activity, for example helping people select a managed care organization (MCO), approving and denying eligibility for a Medicaid 1115 waiver program, playing a key role in transitioning individuals from nursing facilities to the community (Promoting Independence), entering or validating waiver eligibility records in authorization systems, notifying members of Medicaid 1115 Waiver program eligibility, managing fair hearing request for Medicaid 1115 Waiver program denials, transfer of Medicaid 1115 waiver program cases, and coordinating the aging out process for individuals enrolled in the Medically Dependent Children Program (MDCP). Essential Job Functions: Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Develop, coordinate, and explain Medicaid 1115 waiver programs to applicants and members. Authorize or deny waiver services, by sending approval or denial notices to applicants, members and other key parties. Validate eligibility in appropriate systems. Register waiver program eligibility in appropriate systems, authorize MCOs to begin approved services. Coordinate with MEPD staff for enrollment in a Medicaid 1115 Waiver program. (50%) Perform interest list activities such as confirming contact information is accurate, mailing enrollment packets, determining which MCO individuals want to enroll with, making follow-up contacts as needed, and ensuring individuals’ wish to be assessed for a Medicaid 1115 Waiver program. (10%) Interpret policy and coordinate activities related to transitioning individuals from the nursing home to the community, handling the transition of children aging out of MDCP services, and people who transition in and out of a Medicaid 1115 Waiver program. (10%) As appropriate, contact the appropriate person to assist with resolution of obstacles and document the reason for the delay. (5%) Handle continuum of care issues related to LTSS for Medicaid 1115 waiver members who have been disenrolled or transferred in or out of managed care service areas and are experiencing a gap in services. This could include coordinating with CCSE and between MCO’s as appropriate. (10%) Assist Medicaid 1115 Waiver members who have been denied services to file a fair hearing with the state. Track and monitor appeal processes through to the decision. (5%) Handle duties such as complete reports to monitor program operations, research and resolve errors in enrollment and make referrals to MEPD for members who lose Supplemental Security Income (SSI) eligibility. (10%) Knowledge, Skills and Abilities: Knowledge of Medicaid 1115 waiver programs, policies and procedures. General knowledge of community and government service delivery systems, case guidelines, regulations and policies, interviewing techniques, mental illness and the emotional components of physical illness, individuals’ needs associated with disabilities, and community welfare resources. Skill in communicating effectively orally and in writing with all types of people, in all types of situations. Ability to convey instructions and explanations to individuals and key parties, to negotiate available services, and to train others. Ability to operate computer equipment and be proficient in the use of Outlook, Excel, Word, as well as the ability to gain a general understanding of various state software programs, e.g., TIERS, SAS and CSIL. Skill in managing stress in high-profile situations while maintaining a professional demeanor. Skill in identifying systemic problems and ways to resolve same. Skill and ability to multi-task under pressure. Skill and ability to manage workload effectively to meet goals and objectives of Medicaid 1115 waiver programs and meet timeframes. Ability to identify potential problems that would have a negative impact on service delivery and act proactively to prevent the problem. Ability to establish priorities according to relative importance and deadlines, set goals and manage time efficiently. Registrations, Licensure Requirements or Certifications: NONE Initial Screening Criteria: High School Diploma or GED required. Preferred experience with STAR+PLUS Home and Community Based Services program, Medically Dependent Children Program (MDCP), Long Term Services and Supports (LTSS) and/or experience with Medicaid for the Elderly and People with Disabilities (MEPD) services. Preferred experience with various types of computer equipment and software including Outlook, Word, and Excel. Preferred experience with state software such as TIERS and SAS. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.