• Supervise country and regional Medical Affairs staff focused on delivering the medical objectives for the region by providing direction, guidance and oversight of assigned projects and accountabilities • Develop and lead the execution of the Medical Affairs strategy at a country and regional level through cross-functional collaboration and influence – supporting efficient go-to-market plans for the region • Lead, establish and execute the local medical education plans for DACH: educate HCP with online/in-person blended offerings (on-demand, webinars, Peer-to-Peer training), deliver medical education at congresses and symposiums, support product training with generation and delivery of medical content • Inform & strategize evidence generation plans, in answer to fulfil market access, regulatory and marketing needs • Support the local execution of Insulet-sponsored and Investigator-Initiated trials • Disseminate evidence within local markets • Identify and engage with HCP to inform and seek advice on the company’s solutions, through the execution of advisory boards, clinical activity, scientific Exchange and educational Events • Establish and maintain credible peer-to-peer scientific relationships with national and regional KOLs • Build confidence and advocacy among key external influencers (KOLs) • Build and share knowledge with internal and external stakeholders regarding the use and benefits of current and future Insulet products • Work collaboratively with cross-functional partners • Translate clinical data into scientifically sound, tangible insights and claims • Review and approve externally-facing materials for scientific and medical accuracy • Review scientific and medical content for externally-facing content, using the Veeva system • Answer HCP medical queries

• Lead end‑to‑end workforce planning for Provider Enablement functions, including long‑term forecasting, short‑term planning, and ongoing resource management • Develop and maintain capacity models to support Claim Enablement programs, including quality audit activities, training, coaching, and operational readiness • Translate business demand, productivity assumptions, and program requirements into actionable staffing and capacity plans • Partner with Enablement and Operations leaders to anticipate demand changes driven by program expansion, regulatory requirements, or operational strategy • Provide oversight of short‑term and monthly capacity planning cycles, including variance analysis and risk identification • Manage resource allocation across multiple enablement work types, ensuring alignment to priorities, skill requirements, and service objectives • Lead the expansion of workforce planning capabilities across broader Provider Enablement, including Provider Call and Network Operations • Deliver clear insights and recommendations on staffing risks, trade‑offs, and mitigation strategies • Lead and develop workforce planning team members supporting Enablement functions • Drive continuous improvement of planning models, processes, and tools to improve accuracy, transparency, and agility • Partner with Finance to support budget planning, forecasting, and financial impact assessments related to staffing changes • Participate in operational and planning forums, providing workforce planning expertise to support decision‑making

• Leading forecasting, short‑term planning, scheduling, and real‑time workforce management for Provider Call Operations • Ensuring staffing strategies are aligned to demand, service level objectives, and financial targets • Partnering closely with Operations, Finance, and Global Service Partners to develop forecasts • Translating long‑range forecasts into actionable short‑term staffing and capacity plans • Analyzing forecast accuracy, identifying variance drivers, and implementing improvements • Overseeing schedule development and optimization to meet service, productivity, and cost targets • Ensuring schedules account for shrinkage, skill mix, attrition, training, and operational constraints • Leading real‑time management strategy and intraday execution to respond to demand variability • Establishing intraday governance, playbooks, and escalation paths to support service level performance • Monitoring daily service, backlog, and productivity performance and proactively mitigating risks • Leading, coaching, and developing teams across short‑term planning, scheduling, and real‑time management functions • Serving as the primary workforce planning point of contact for Provider Call Operations leadership • Providing clear, actionable insights on staffing risks, trade‑offs, and opportunities • Leading workforce planning transformation initiatives, including process standardization and tool enhancement.

• Own and enforce configuration control across hardware, software, and technical data • Define, implement, and continuously improve configuration management (CM) processes, standards, and tools • Develop and maintain Configuration Management Plans (CMPs) at program and enterprise level • Serve as system owner and administrator for the Product Lifecycle Management (PLM) system • Establish and control part numbering schemes, bills of materials (BOMs), item attributes and lifecycle states • Own the Engineering Change Order (ECO) process end-to-end and establish and maintain product baselines (design, build, as-built) • Lead the Configuration Control Board (CCB): Drive decisions, prevent uncontrolled change, and ensure closure of actions • Support and prepare for configuration audits, manufacturing and readiness reviews, and design reviews • Compile and validate End Item Data Packages (EIDPs) for delivered products • Interface across Engineering, Manufacturing, Supply Chain, Quality, and Program Management to maintain a single authoritative data source