• Edit, format, and quality-check Safety Basis documents. • Ensure documents comply with applicable DOE orders, standards, and site-specific requirements. • Improve clarity, organization, and consistency of highly technical material without altering technical intent. • Apply and enforce document standards, templates, style guides, and configuration management requirements. • Coordinate with authors, engineers, and nuclear safety analysts to resolve comments and improve document quality. • Support internal reviews, audits, and readiness activities by preparing documents for approval and submittal. • Track revisions, manage comment resolution, and maintain version control.

Role Description Our healthcare client is seeking a Conversational Designer to join their growing digital experience team. This role will support the design and optimization of interactive voice response (IVR) and chat dialog, ensuring experiences are intuitive, user-friendly, and aligned with accessibility standards. - Lead and participate in co-design workshops with stakeholders across multiple health plans. - Shape documentation approaches for conversation design. - Establish best practices for voice and tone, readability, accessibility, and user-centric terminology mapping. - Collaborate closely with stakeholders, product designers, and user researchers to deliver high-quality IVR prompts, user flows, chatbot dialogue, and utterance routing. - Represent the healthcare client’s brand voice, ensuring compliance with state-level accessibility and readability regulations. - Maintain a robust conversation writing style guide. Qualifications - 1–2+ years of experience writing conversational dialogue for IVR and chat. - Experience designing conversation flows for IVR and chat. - Experience writing for accessibility and meeting reading-level requirements. - Additional UX, content strategy, or voice/UI writing experience (Nice to Have). Requirements - Bachelor’s degree in writing, design, communications, or a related field. Benefits - 100% remote opportunity. - Long-term contract with potential to convert to full-time. - Work with a large, fast-growing healthcare client in the payer space. - Exposure to innovative digital experience, cloud migration, and enterprise-level transformation initiatives. - Collaboration with product teams, cloud services, and enterprise architecture. - Opportunity to support development, testing, and maintenance of member- and provider-facing applications. - Mission-driven environment focused on managed care, whole-person health, and improving healthcare access. Work Environment - Fully remote. - Standard business hours (8am–5pm); overtime is rare. - Part of the Digital Experience & Engagement organization, which designs digital experiences across channels. - Team culture emphasizes creativity, accessibility, collaboration, and diversity. - Focused on conversation design for IVR and chatbots supporting members and providers. Job Type & Location This is a Contract position based out of Charlotte, NC. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Application Deadline This position is anticipated to close on Apr 8, 2026.

Job DetailsJob Location: NE Remote - NEPlease apply on our website: www.lovejusticecareers.com About Us: Love Justice International (LJI) is a Christian nonprofit driven by a singular mission: to share the love of Jesus Christ by fighting the world’s greatest injustices. We pursue this calling through two primary efforts—our expanding anti-human trafficking work and the care of orphaned and abandoned children. We are looking for faithful, compassionate, and mission-driven problem-solvers—people who think deeply about how to fight injustice and share Christ’s love in a broken world. This isn’t just a job; it’s a calling. If you’re searching for an easy, comfortable career, there are plenty of other options. But if you’re drawn to work that demands sacrifice, boldness, and faith, we invite you to apply and explore how you can be part of this mission. Love Justice International has been recognized as a Best Christian Workplace for five consecutive years (2021–2025), most recently achieving the “Flourishing” category—the highest level of organizational health. Learn more about who we are, what sets us apart, and our open positions at lovejustice.ngo/careers. What We Offer: Opportunities to genuinely change lives are rare; at LJI, that’s exactly the kind of impact you can have. Our staff support and empower our frontline partners, enabling them to directly engage in life-changing work. Joining LJI means stepping into an opportunity to deeply impact lives by combating injustice and expressing the transformative love of Christ. At LJI, you’ll be part of a connected, purpose-driven team committed to impactful, kingdom-class excellence. We offer competitive and thoughtful benefits packages tailored to the specific role and location of our staff. Benefit offerings are designed to support wellness, work-life balance, and overall staff care. Details of specific benefits will vary based on location, local standards, and applicable regulations. Position Type: Full-Time or Part-Time | Remote (U.S.-Based Preferred) | Annual travel to South Asia Program and Position Overview: Love Justice’s school, located in South Asia, plays a significant role in our mission by inspiring students to become independent thinkers, adept problem solvers, and passionate difference makers in the world by preparing their hearts, minds, and souls through excellent education. This unique school has both local and expat teachers and aims to implement research-backed educational methods in order to establish a “kingdom-class” education. The Remote Documentation & Systems Coach will support The Dream School by capturing, organizing, and strengthening core instructional and operational documentation. This role helps preserve institutional knowledge, strengthen onboarding, and build sustainable systems that can scale over time. The position will work closely with school leadership and will be remote, with an annual visit to South Asia for alignment and collaboration. Key Responsibilities: Identify and prioritize the most critical school systems and processes to document in collaboration with school leadership. Organize existing resources into clear, accessible formats (guides, templates, SOPs, onboarding materials). Draft and refine documentation that reflects real practice and supports consistency for staff and future hires. Collaborate with in-country staff to ensure documentation is practical, culturally appropriate, and easy to use. Support continuous improvement by periodically updating documents based on implementation feedback. Travel to South Asia annually to observe, gather input, and strengthen collaboration with the on-site team. Build and maintain a team of financial supporters through regular communication and updates. Christian Culture: The work at Love Justice International (including the duties listed above) is conducted within a culture that strives to emulate Christ and make Him first and central. As part of our team, we seek staff who embrace the following expressions of what it means to Abide in Christ, our first Global Value: Our primary identity is in Christ We believe God is sovereign over injustice We are made, called, and led By Christ We commit to connect with Jesus Prayer should be central to our work Our conduct is our testimony We believe that our mission is not only about what we do but how we do it—through faith, prayer, and obedience to Christ. Qualifications: Mission & Faith Alignment: Mature Christian faith and agreement with LJI’s Global Value to “Abide in Christ”; passion for justice and advocacy on behalf of vulnerable populations; alignment with LJI’s mission and values. Experience & Skills: Experience in education, instructional coaching, school leadership, operations, documentation, or systems work; strong written communication skills; strong proficiency with Google Suite (Docs/Drive) and comfort organizing shared resources. Competencies & Soft Skills: High attention to detail; strong project management and follow-through; ability to work independently in a remote context while collaborating closely with a team; humility and cross-cultural sensitivity. Application Process: We welcome applications continuously, as we actively seek exceptional candidates for this position. Candidates will submit a letter of interest and CV when they submit their application here. Nominations, inquiries, and questions concerning this search may be directed to careers@lovejustice.ngo. Visit the LJI careers page, https://www.lovejustice.ngo/careers, to learn more about our mission, explore FAQs, and see how you can be part of our work. Please allow us 1–2 weeks to process your application. Thank you for your interest!

Contract Technical Writer *No Recruiting Agencies Please* Location: US (designated states) Department: Center of Learning Excellence Reports to: Manager, Product Learning This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, CT, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX. At Raintree, we’re not just shaping the future of therapy technology – we’re creating it. This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights. We aim to be the best place for the best people, and we’re looking for ambitious, creative thinkers ready to make an impact. Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are. At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives. Ready to ignite your career and leave a lasting legacy? Join us and be part of something extraordinary. Raintree is currently seeking a high-velocity Contract Technical Writer with deep clinical and / or RCM knowledge to join our documentation team for a 6-month contract, with possibility for extension. In this role, you will bridge the gap between complex therapy workflows and cutting edge client-facing software documentation. This is not a traditional "blank page" writing role; you will leverage specialized AI agents in conjunction with technical requirements and your healthcare expertise to produce informative, accurate, user-centric content. Your mission is to ensure our clients have the "source of truth" they need for success across both our classic platform and our new AI-powered products and features as we collectively work to build our industry’s first “invisible EMR”. Reporting to the Manager, Product Learning, this individual will be responsible for: - AI-Augmented Content Creation: Utilize custom AI Assistants to generate and iterate on first-draft documentation for modules and features based on technical specifications. - Subject Matter Expertise: Apply professional healthcare experience to ensure all documentation is accurate, compliant, and useful for therapy practices. - Knowledge Base Management: Author, format, and publish articles directly into our new WYSIWYG Knowledge Management System (KMS). - Agile Collaboration: Partner closely with Product Managers to validate complex clinical logic and "hunt down" details to fill gaps in legacy documentation. - Backlog Execution: Maintain a consistent sprint velocity to resolve high-priority documentation gaps and reduce documentation backlog by 70%+. - Style and Quality Stewardship: Contribute to the evolution of the Raintree Knowledge Style Guide and formatting standards, ensuring all documentation remains consistent, professional, and optimized for provider readability across both classic and NewGen platforms. Required Qualifications: - EMR / EHR Experience: 3+ years experience utilizing or supporting an EMR or EHR platform, with deep understanding of clinical and/or RCM workflows and regulatory requirements. - Technical Writing Experience: 3+ years of professional technical writing experience, ideally within a SaaS or software environment. - AI Literacy: High comfort level using AI tools (e.g., Gemini, ChatGPT) to assist in the drafting and editing process, with a track record of embracing AI technologies and AI-enabled processes. - Proven Quality: A portfolio of writing samples that demonstrate an ability to translate robust software functionality into clear, concise, and skimmable user documentation. - KMS Experience: Familiarity with modern Knowledge Management Systems as an end user. - Agile Proficiency: Experience working within an Agile environment and a bias for action in a 2-week sprint cadence. Preferred Qualifications: - Hands-On Healthcare Experience: Professional clinical and / or RCM experience, ideally in rehab therapy or a related medical specialty. - Enterprise Level Software Skills: Experience utilizing or supporting enterprise-level software, ideally EMR / EHR platforms, ideally as a Technical Writer or in a similar role. - KMS Experience: Experience with modern Knowledge Management Systems as a content author and / or system administrator. About Raintree Systems​ Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.