Later is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, Later removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch. By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Trusted by leading enterprise brands including Nike, Wayfair, Unilever, and Southwest Airlines, Later bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at later.com. About this position: The Associate Director of Client Strategy will play a pivotal role in crafting outcome-driven strategies and industry best practices for our customers and prospective customers seeking to use Later, enabling the company to unlock revenue impact from those accounts. This individual will collaborate closely with the strategy, sales, account management, services, marketing, and product teams to maximize the outcomes accounts can achieve with their strategy. The primary measure of success for the role will be direct and indirect revenue impact driven by accounts that receive strategy support. What you'll be doing: - Influencer Strategy Creation: Craft outcome-driven strategies for existing and prospective accounts seeking to maximize their ROI when using Later for influencer marketing and social media marketing - New Business Proposal Support: Collaborate with Sales to create compelling new business proposals that include thoughtful research, insights, creative campaign concepts, curated creator examples, and outcome expectations - Strategic Business Review Support: Collaborate with Account Management and services to prepare Strategic Business Reviews (SBRs) for Accounts paying Later $50,000 or more per year - Industry Best Practices: Build and maintain best practices for doing influencer marketing and social media marketing for a variety of dimensions, including but not limited to industry vertical, social platform type, and marketing objective - Industry Benchmarks: Build and maintain industry performance benchmarks (e.g. CPE, CPM, Engagement Rate, etc) by industry vertical and social platform type, and use when crafting strategies, proposals and SBRs - Cross-Functional Collaboration: Effectively collaborate with internal teams, including the strategy, sales, account management, services, marketing, and product teams, to ensure alignment on account strategies, best practices, and benchmarks. - Continuous Learning and Development: Stay abreast of industry trends, best practices, and emerging technologies to enhance skills and expertise continuously. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply! - Bachelor's degree in Business Administration, Marketing, or related field. - Expert-level working knowledge of the Influencer Marketing and Social Media Marketing landscape with 5+ years of experience required. - Passion for the creator economy and connecting marketers and creators - Proven track record of success in influencer strategy creation and delivery for enterprise-grade B2C consumer brands. - Excellent project management and cross-functional coordination skills. - Excellent customer-facing communication, presentation, and storytelling skills. - Ability to work effectively in a fast-paced, dynamic environment with cross-functional teams. - Strategic and creative thinker with a customer-centric mindset and a results-oriented approach. - Proficiency in CRM software (e.g., Salesforce) and collaboration software (GSuite, Slack, Zoom) is required. - Proficiency in Influencer Marketing, Social Media Management, and Affiliate Marketing software is required. - Proficiency in paid social advertising is a plus. How you work: - You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. - Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results. - Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. - Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support. - You share insights to help the team stay ahead and make informed decisions. - You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. - You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. Our approach to compensation: We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $145,000 - 160,000 USD OTE #LI-Hybrid Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.

Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com. Our Ways of Working Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, leverage AI to amplify our impact, and achieve results—together, from anywhere. What the Role Is We are looking for a Director, Business Operations, Inventory Planning to build, scale, and elevate the operational and systems backbone that powers how Babylist plans and manages inventory. In this role, you'll ensure our teams have the systems, processes, tools, and data they need to forecast accurately, place inventory confidently, and operate effectively at scale. You'll partner closely with Merch Planning, Supply Chain, Merchandising, Data, Finance, Engineering, and Operations to streamline workflows, increase visibility, and support Babylist's continued growth. In this role, you’ll lead major cross-functional initiatives while owning and evolving our inventory planning systems and tech stack. You’ll work across tools like Intuendi, EDI, and internal forecasting systems, driving improvements in how we plan demand, manage WOS, and execute purchase orders. You’ll also lead a team across Business Operations, Planning Ops, and Item Setup—guiding how work gets done day to day while helping the organization adopt new tools, processes, and ways of working. This is not a role where you inherit clean systems or fully built processes. If you’ve primarily worked in highly resourced environments with mature planning infrastructure, or you prefer staying at the strategy layer without owning execution and system-level details, this will be a tough fit. This role requires someone who is comfortable in the gray—building while operating, making tradeoffs with imperfect data, and owning outcomes across a complex, evolving inventory planning ecosystem. Who You Are - 8–12+ years in inventory planning, business operations, supply chain, or technical product management within high-growth e-commerce, retail, or marketplace environments - 4+ years leading teams, including direct management of ICs and/or managers in inventory planning, planning operations, or supply chain functions - Deep experience owning inventory planning systems and forecasting tools—including platforms like Intuendi, EDI systems, and custom internal tools—with a track record of improving accuracy and scalability - Strong demand forecasting and inventory planning expertise, including SKU-level forecasting, capacity planning, and scenario modeling - Advanced analytical capability—comfortable working with large datasets, defining planning KPIs (e.g., in-stock rates, WOS, forecast accuracy), and driving decisions from data - Experience leading cross-functional planning processes across Merchandising, Supply Chain, and Finance, with clear examples of improving alignment and execution - Track record of building planning processes from scratch in ambiguous, fast-growing environments - Strong change management experience, including rolling out new planning systems or workflows and driving adoption across multiple teams - Clear and effective communicator—able to translate forecasting complexity and tradeoffs into actionable insights for senior leadership - Experience identifying and implementing AI-driven improvements in forecasting, inventory planning, or operational workflows How You Will Make An Impact - Own and evolve Babylist’s inventory planning systems ecosystem, ensuring tools and integrations support accurate, reliable, and scalable demand forecasting and inventory management - Build and standardize inventory planning and forecasting processes across merchandising, supply chain, and finance—improving alignment, decision quality, and operational efficiency - Lead the development and rollout of core planning workflows, including SKU-level forecasting, WOS management, promo planning, and purchase order accuracy - Own planning KPIs (e.g., forecast accuracy, in-stock rates, inventory turns, WOS)—building reporting cadences that drive accountability and improve cross-functional alignment - Oversee purchase order execution through the OMS team, ensuring inventory flow aligns to forecasted demand and minimizes stockouts and excess - Identify and implement system and workflow improvements, including automation and integrations that increase efficiency and improve inventory utilization - Lead cross-functional initiatives that improve how teams plan and manage inventory, increasing alignment, clarity, and trust across Planning, Supply Chain, Merchandising, and Finance - Build, lead, and develop the Business Operations, Planning Ops, and Item Setup teams—driving strong engagement, performance, and retention - Drive adoption of planning tools and processes through structured rollout, training, and ongoing support, ensuring consistent and effective usage across teams - Evaluate and introduce new technologies that improve forecasting and inventory planning capabilities, ensuring clear, measurable ROI from tools and process improvements Why You Will Love Working At Babylist Our Culture - We work with focus and intention, then step away to recharge - We believe in exceptional management and invest in tools and opportunities to connect with colleagues - We build products that positively impact millions of people's lives - AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact Growth & Development - Competitive pay and meaningful opportunities for career advancement - We believe technology and data can solve hard problems - We're committed to career progression and performance-based advancement Compensation & Benefits - Competitive salary with equity and bonus opportunities - Company-paid medical, dental, and vision insurance - Retirement savings plan with company matching and flexible spending accounts - Generous paid parental leave and PTO - Remote work stipend to set up your office - Perks for physical, mental, and emotional health, parenting, childcare, and financial planning About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $158,945 to $190,692 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Important Notices Interview Process & Consent Babylist uses AI to record and transcribe all interviews for evaluation purposes in accordance with CCPA and GDPR. By participating in an interview, you consent to this recording and transcription. Interview Integrity During the interview process, we're evaluating your individual problem-solving skills, creativity, and approach to challenges. While AI tools like ChatGPT, Claude, and Cursor are part of your daily toolkit once you join Babylist, all interviews, assessments, and take-home assignments must be completed independently. You may not use AI tools, third-party services, coaching platforms, or content-farming services during any part of the interview process unless we explicitly permit it. We will clearly communicate when AI tools are allowed for specific assessments. Any indication of third-party assistance or AI-generated responses will result in immediate disqualification. We may also verify educational credentials through third-party sources—providing false or misleading information will result in removal from consideration. Official Communication All communication will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. Verify legitimate opportunities on our careers page. SMS Consent You may opt in to receive text message updates about your application or interviews. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. 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• Own your accounts end-to-end: every engagement, every outcome, every relationship. Everything good or bad stops with you. • Be the single point of contact the customer calls for any problem — delivery, quality, adoption, escalation, or expansion. • Maintain a holistic view of each account: engagement status, risk exposure, opportunity pipeline, and the customer’s strategic priorities for the quarter. • Run account planning: engagement roadmaps, resource forecasting, risk assessment, and growth strategy. • Staff and direct delivery teams (Engineering Leads, Implementation Managers, AI Application Engineers) across your accounts. • Oversee delivery quality across all engagements: review solution architectures, attend go-live rehearsals, ensure evaluation rigor. • Manage cross-engagement dependencies within an account (e.g., shared integration infrastructure between parallel deployments). • Serve as the delivery escalation point: join war rooms, coordinate fixes across Engineering and Product, and communicate resolution to the customer. • Own post-go-live outcomes: adoption, ROI, accuracy, and user trust. This role absorbs the Outcomes Manager function for your accounts. • Run regular usage readouts: AI deflection rates, false positive/negative trends, HITL escalation patterns, user bypass rates, and trust signals. • Drive continuous improvement cycles: readout → diagnose → prioritize → fix → re-measure. • Run QBRs with VP/C-level stakeholders: present outcomes, risks, improvement plans, and the strategic roadmap. • Grow your book through outcome-driven expansion: deliver the first SOW excellently, measure ROI rigorously, present evidence to the C-suite, then propose the next SOW grounded in proven value. • Act as the voice of your customers to Product and Core Engineering. Translate field patterns into structured, actionable feedback — not one-off requests. • Coach Engineering Leads and Implementation Managers on architecture quality, customer communication, delivery discipline, and outcome thinking.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Chief Information Security Officer (CISO) will serve as a key member of the Bank’s Executive Management Team and will be responsible for establishing and leading Bank’s information security and cybersecurity programs. As the Bank prepares to launch as a de novo Industrial Loan Company (ILC), the CISO will design and implement an enterprise-wide security framework that meets FDIC and state regulatory expectations, supports the Bank’s risk appetite, and protects customer and institutional data. The CISO will lead the development of information security governance, technical controls, and third-party risk oversight, ensuring a strong and scalable security posture from inception through growth. This leader will collaborate closely with technology, risk, and operations teams to ensure security is integrated into every aspect of the Bank’s systems and operations. What You’ll Do 1. Information Security Program Development - Design, implement, and maintain a comprehensive Information Security Program consistent with FDIC guidance (e.g., FIL-66-2019, FIL-13-2021) and the Interagency Guidelines Establishing Information Security Standards. - Develop and oversee policies, standards, and procedures governing cybersecurity, data protection, and incident response. - Ensure alignment with the Bank’s overall risk management and governance frameworks. - Provide regular reporting to executive management and the Board on the Bank’s security posture, emerging risks, and mitigation efforts. 2. Cybersecurity and Threat Management - Establish and manage a threat monitoring and detection capability to identify, assess, and respond to cybersecurity risks. - Oversee implementation of layered security controls (e.g., network segmentation, encryption, access controls, endpoint protection, vulnerability management). - Lead the Bank’s Incident Response Program, ensuring timely escalation and coordination with regulators when required. - Maintain relationships with information-sharing groups (e.g., FS-ISAC) and law enforcement to stay informed of emerging threats. 3. Third-Party and Affiliate Risk Oversight - Evaluate the information security posture of third-party and affiliate service providers in accordance with the Bank’s Vendor Management Program and FDIC third-party risk guidance. - Establish due diligence, ongoing monitoring, and contractual requirements for vendors handling sensitive data or performing critical services. - Coordinate with Operations, Compliance, and Internal Audit to ensure third-party risks are identified, assessed, and mitigated. 4. Data Governance and Privacy Protection - Ensure compliance with applicable privacy and data protection requirements (e.g., GLBA, Regulation P, state privacy laws). - Implement processes to safeguard customer information and prevent unauthorized access, disclosure, or misuse. - Partner with business and technology teams to integrate privacy-by-design principles into new products and services. 5. Business Continuity and Resilience - Lead development and testing of the Bank’s Business Continuity and Disaster Recovery (BC/DR) plans, ensuring they are integrated with information security objectives. - Coordinate regular testing and simulations to validate readiness for cyber incidents and system disruptions. - Support resilience planning for key systems, vendors, and communication protocols. 6. De Novo and Pre-Opening Readiness - Build and document the Bank’s information security program as part of the de novo application process. - Establish security architecture, monitoring tools, and vendor relationships prior to launch. - Prepare readiness materials for FDIC and state examinations related to cybersecurity and operational resilience. - Ensure security risk assessments and third-party reviews are completed and incorporated into pre-opening milestones. 7. Leadership and Culture - Serve as the Bank’s senior advocate for cybersecurity and data protection, promoting a culture of security awareness and accountability. - Provide training and guidance across the organization to enhance information security awareness. - Collaborate with peers in Risk, Compliance, Operations, and Technology to align security priorities with business strategy. - Build and lead a capable, mission-driven security team to support the Bank’s evolving needs. What We Look For - Minimum of 10 years of information security and technology risk management experience, with at least 5 years in a leadership capacity at a regulated financial institution or Fintech. - Demonstrated experience designing and implementing information security programs compliant with FDIC and FFIEC standards. - Strong familiarity with third-party risk frameworks and financial services cybersecurity expectations. - Experience leading incident response, penetration testing, and security operations in cloud-based and hybrid environments. - Proven ability to communicate complex technical topics to executive leadership, the Board, and regulators. - Strong leadership, analytical, and problem-solving skills with a risk-based and pragmatic approach to decision-making. Core Competencies - Expert knowledge of information security principles, frameworks, and regulatory requirements. - Strategic thinker with strong operational execution and control discipline. - Effective communicator capable of influencing across technical and business functions. - Collaborative leader who fosters a culture of accountability, awareness, and continuous improvement. Affirm ValuesAt Affirm, we live by our values: People Come First, No Fine Print, It’s On Us, Simplify, and Push the Envelope. As CCO, you will embody these principles while building the foundation of Affirm Bank as a trusted, transparent, and innovative financial institution. Compensation & Benefits Base Pay Grade - T Equity Grade - 14 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). USA Pacific base pay range (CA, WA, NY, NJ, CT) per year: $300,000 - $360,000 USA Sapphire base pay range (all other U.S. states) per year: $267,000 - $327,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.