• Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy. • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed. • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect. • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation. • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR. • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership. • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets. • Build the foundations: a customer database as the single source of truth, a give/get framework defining value exchange for participation, and RevOps infrastructure to connect activation to pipeline and revenue.

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director, DTC Innovation - REMOTE. In this role, you will actively contribute to transforming the customer experience technologies tailored for patients facing chronic lymphocytic leukemia and facilitate trial recruitment for a diverse range of tumors. Your expertise will ensure the delivery of compelling content and strategies that foster a seamless and personalized journey for both patients and caregivers navigating healthcare. You'll collaborate closely with cross-functional teams, including engineering and analytics, to craft data-driven, insightful, and human-centered digital products. - Develop and refine clear and strategic content across various platforms including web, email, and social media. - Lead team interactions for medical, legal, compliance, and regulatory reviews. - Implement AI-driven tools to streamline marketing strategy execution. - Utilize data and user research to identify and resolve engagement friction points. - Manage analytics reporting for key performance metrics. - Ensure compliance with HIPAA, GDPR, and WCAG standards while enhancing user experience. - Promote a customer-first culture balancing metrics with empathy and accessibility. Qualifications - 8+ years of experience in pharma marketing, including PRC submissions. - Proven track record of delivering timely, on-budget, and strategy-aligned projects. - Technical expertise with Salesforce CRM/Marketing Cloud, analytics tools, and CMS. - Strong ability to leverage data and behavioral insights for product enhancement. - Excellent skills in stakeholder management and cross-functional collaboration. - In-depth understanding of regulatory frameworks in healthcare. Requirements - Competitive salary range of $155,800.00 - $205,800.00 annually. - Participation in annual bonus plans and discretionary equity awards. - Comprehensive benefits package including Medical, Dental, and Vision. - 401(k) plan with company match and Flexible Spending Accounts (FSA/HSA). - Paid Time Off and wellness programs. - Remote work flexibility to support work-life balance. Benefits - We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. - Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. - The final decision and next steps (interviews, assessments) are managed by their internal team. - We appreciate your interest and wish you the best!

Role Description The Major Injury & Casualty team at DWF is one of the largest in the UK and is nationally recognised. We act for a large number of well-known Tier 1 insurers, many of whom are household names, dealing with major catastrophic loss claims. We are currently recruiting for a Senior Associate/Legal Director to join the team. The Senior Associate/Legal Director will be assisting Partners deal with a wide range of leading insurers, specialising in major catastrophic loss, high value cases. These cases include: - Motor - Road Traffic Accidents (RTAs) - Employers’ Liability (EL) - Public Liability (PL) Claims range from £1 million+ in value. This is an exciting opportunity to join a high-performing team handling some of the most challenging and rewarding cases in the industry with opportunities for progression and leadership. This is a remote role opportunity, requiring minimal travel to a DWF regional office and the London office for potential settlement meetings. Responsibilities - Working with the Partners to manage a caseload of high value major catastrophic loss claims, comprising a variety of defendant or claimant catastrophic injury, Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) matters. - Drafting pleadings, reports to clients, attending court hearings, working to court deadlines, liability investigations, gathering evidence, instructing experts, and considering interesting medical causation issues. - Prioritising work effectively to maximise efficiency in working practices, adhering to court deadlines and directions, as well as the client's service level agreements. - Building working relationships internally and externally to maintain client relationships, develop business networks, and create a solid understanding of the Firm’s direction and client needs. - Providing support and acting as the 'go to person' for more junior members in the team. Qualifications - 6+ PQE, preferable within defender litigation and Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) case experience, with values over £1m+. - Technically experienced in and/or a real interest in Catastrophic Injury, Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) work. - Ideally experienced handling high value defendant files either in your own right, or as an assistant to more senior team members. Claimant experience will also be considered. - Familiar with working in a commercial environment. Requirements - Enthusiasm to develop your skills and knowledge. - Adaptable to change and willing to embrace new ideas and processes. - Ability to work to deadlines, prioritise own workload effectively under pressure, and manage conflicting priorities. - Confident oral and written communication skills. - Proven ability to build and maintain strong client relationships. - A commitment to delivering outstanding service and results. - Strong academics. Benefits At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team feels valued and is duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to tailor a package that aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. Company Description DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Role Description This leadership role offers the opportunity to define and execute a comprehensive data strategy that drives measurable business impact in a high-growth digital media environment. You will lead a cross-functional analytics organization, ensuring data quality, governance, and actionable insights that inform product, content, and subscription strategies. The role combines strategic oversight with hands-on influence, guiding the design of modern data infrastructure, metrics, and analytics practices. You will collaborate closely with executive, product, and engineering teams to translate complex data into clear, actionable recommendations. With the authority to shape data culture and scale a high-performing team, this position will directly impact organizational growth, customer engagement, and operational efficiency. The environment is fast-paced, collaborative, and mission-driven, ideal for a data leader who thrives on innovation, mentorship, and delivering business value from insights. - Develop and lead the enterprise-wide data strategy, ensuring alignment with business growth objectives and strategic priorities - Collaborate with executive, product, and engineering teams to identify data requirements, deliver robust solutions, and provide actionable insights - Establish and maintain data governance, quality standards, and consistent definitions to build trust and reliability in analytics across the organization - Lead, mentor, and scale a diverse team of data professionals, fostering a culture of continuous learning and data literacy - Oversee analytics practices across the organization, including reporting, metrics, and real-time event data analysis to support decision-making - Serve as a strategic advisor on the use of data to inform content, subscription, and business strategies - Drive adoption of modern data technologies, including data warehousing, ETL/ELT processes, and advanced analytics tools Qualifications - 8+ years of progressive experience in data-related roles (Data Engineering, Data Science, Analytics), including 2+ years in senior leadership or management overseeing multiple data functions - Proven success in defining and executing enterprise-level data strategy and roadmap in a high-growth or complex organization - Strong expertise across the analytical stack, with experience in modern data warehousing (Snowflake, BigQuery), ETL/ELT practices, and real-time data environments - Demonstrated ability to translate complex data into actionable insights and recommendations for executives and non-technical stakeholders - Experience building, mentoring, and scaling high-performing, cross-functional data teams - Excellent communication, stakeholder management, and problem-solving skills - Prior experience with high-volume, subscription-based or digital media analytics is preferred - Strong technical fluency and understanding of data governance, quality, and analytics best practices Benefits - Competitive base salary ($190,000–$210,000 annually, DOE) - Potential eligibility for variable pay such as annual bonus and restricted stock - Comprehensive medical, dental, and vision benefits - 401(k) plan with employer matching - Paid vacation, sick leave, and parental leave - Tuition reimbursement and professional development opportunities - Flexible spending accounts (FSA) and other wellness benefits - Collaborative, mission-driven work environment with opportunities for career growth Company Description