DWF

Why join us? Our Canadian office is currently recruiting for a Claims Examiner to join our growing team. In this role, the successful candidate will perform Third Party Administrator (TPA) responsibilities, providing delegated claims administration and management services on behalf of Lloyd’s Syndicates. Acting under delegated authority, the Claims Examiner will deliver claims handling and related administrative services in accordance with contractual agreements, service level standards, and client-specific requirements, with a particular focus on Legal Expense Insurance, General Liability and Wrap‑Up Liability claims. The incumbent will be responsible for the timely and effective resolution of mid-size to large, complex claims, with an emphasis on achieving cost-effective settlements and timely outcomes on behalf of DWF Claims (Canada) Ltd. and its international and domestic clients. This position may be performed remotely from anywhere in Canada. Responsibilities - Manage and oversee the investigation of claims, including Legal Expense Insurance, Commercial General Liability (CGL), Wrap‑Up Liability, and other liability claims, through the direction of external adjusters and legal counsel; - Analyze and evaluate claim information, including liability, damages, and causation, to determine the extent of exposure; - Assess and interpret policy coverage, liability, and quantum, providing sound and well‑reasoned claims analysis; - Effectively implement and manage litigation strategies on assigned files, including oversight of defence counsel and litigation budgets; - Prepare comprehensive, high‑quality reports and recommendations for Underwriters and facilitate the accurate administration of claim payments through trust accounts; - Establish and manage claim reserves within delegated authority, recommend reserve adjustments where appropriate, and maintain clear, thorough, and well‑documented file notes summarizing claim activity and strategy; - Maintain accurate time recording of claims activities to support reporting, governance, and client billing practices; - Deliver exceptional client service while collaborating effectively with brokers, insureds, clients, third‑party claimants, and other stakeholders throughout the claims process; and - Provide mentorship and guidance to junior staff, supporting professional development and maintaining claims handling standards. What will help you succeed in this role? - University degree or college diploma; - Minimum of 5 years of liability claims experience; - Completion of, or progress toward, the Chartered Insurance Professional (CIP) designation is preferred; - Holds, or is close to obtaining, an Ontario Insurance Adjuster’s Licence, or an equivalent licence from another Canadian province; - Demonstrated experience in commercial liability claims examining or adjusting; - Prior experience as an Independent Adjuster or as a Third Party Administrator (TPA) and working under delegated authority for Lloyd’s Syndicates, is considered a strong asset; - Ability to work independently and effectively assimilate technical and learning materials from multiple sources; - Strong oral and written communication skills, with well‑developed listening abilities; - Proven collaborative team player, with a preference for working in a team‑oriented environment; - Excellent negotiation skills, with sound judgment and diplomacy; - Strong client service orientation, with the ability to respond to and support client and stakeholder needs; - Highly effective time management and organizational skills, with the ability to manage competing priorities; and - Bilingualism (English/French) and the ability to monitor and handle claims in French would be considered an asset. What we offer The salary range for this position starts at $80,000 per annum and will be determined based on relevant experience and qualifications. We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team. About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes to our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.

• Comunici cu membrii celorlalte departamente • Comunici cu clienții și managerii care le gestionează conturile pentru a te alinia cu cerințele și așteptările acestora. • Te familiarizezi cu nișa clientului • Identifici publicul țintă al articolului pe care urmează să-l scrii, intenția și așteptările cititorilor. Totodată, cauți și cele mai bune surse de informații. • Redactezi cel mai bun articol pe tema identificată de Content Arhitecții noștri ținând cont de: - Limbajul potrivit pentru nișa dată. • Experiența utilizatorului (UE) care cere o structură ușor de parcurs și lipsa absolută a oricăror greșeli de redactare. • Feedbackul colegilor și al clientului care ne ajută să devenim mai buni cu fiecare articol redactat.

Why join us? The CMA - Insurance team are seeking to recruit two Senior Claims Adjusters. As Senior Claims Adjuster you will have responsibility for progressing a caseload or project to an effective and satisfactory conclusion for clients. Ensuring high levels of service delivery, both internally and externally, whilst maintaining management information under the terms of the client service level agreement. This role offers remote working but may include travel to a local office for clients or team meetings. Responsibilities - Awareness of relevant client strategies and ensure implementation on cases / projects; - To research solutions to problems/issues on cases / projects to develop your own technical knowledge; - To deliver revenue for the team through existing business activity and developing own professional network; - To be proactive in problem solving on cases through identifying potential issues and solutions, always adding value to the case / project; - Proactively manage individual claims from first advice to closure, investing the necessary level of expertise required for each claim; - Follow at all times any applicable client claims reserving philosophy and claims standards, including adherence to contractual service standards; - To demonstrate the Firm's Winning Behaviours, delivering a commitment to the firms values and CSR agenda What will help you succeed in this role? Essential - Experience of/within the specific Personal Injury and EL/PL claims/technical skills set required to undertake the role. - A proven track record of success both in terms of financial results and client service. - Business acumen and an understanding of the clients' needs. - Ability to build effective professional relationships both with external clients and internal colleagues. - High level of financial and commercial awareness. Desirable - Excellent written and verbal communication skills. - Ability to prioritise effectively and manage multiple tasks. - Excellent attention to detail to be able to carefully analyse information What we offer? At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs.   Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Role Description The Major Injury & Casualty team at DWF is one of the largest in the UK and is nationally recognised. We act for a large number of well-known Tier 1 insurers, many of whom are household names, dealing with major catastrophic loss claims. We are currently recruiting for a Senior Associate/Legal Director to join the team. The Senior Associate/Legal Director will be assisting Partners deal with a wide range of leading insurers, specialising in major catastrophic loss, high value cases. These cases include: - Motor - Road Traffic Accidents (RTAs) - Employers’ Liability (EL) - Public Liability (PL) Claims range from £1 million+ in value. This is an exciting opportunity to join a high-performing team handling some of the most challenging and rewarding cases in the industry with opportunities for progression and leadership. This is a remote role opportunity, requiring minimal travel to a DWF regional office and the London office for potential settlement meetings. Responsibilities - Working with the Partners to manage a caseload of high value major catastrophic loss claims, comprising a variety of defendant or claimant catastrophic injury, Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) matters. - Drafting pleadings, reports to clients, attending court hearings, working to court deadlines, liability investigations, gathering evidence, instructing experts, and considering interesting medical causation issues. - Prioritising work effectively to maximise efficiency in working practices, adhering to court deadlines and directions, as well as the client's service level agreements. - Building working relationships internally and externally to maintain client relationships, develop business networks, and create a solid understanding of the Firm’s direction and client needs. - Providing support and acting as the 'go to person' for more junior members in the team. Qualifications - 6+ PQE, preferable within defender litigation and Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) case experience, with values over £1m+. - Technically experienced in and/or a real interest in Catastrophic Injury, Motor, Road Traffic Accidents (RTAs), Employers’ Liability (EL), and Public Liability (PL) work. - Ideally experienced handling high value defendant files either in your own right, or as an assistant to more senior team members. Claimant experience will also be considered. - Familiar with working in a commercial environment. Requirements - Enthusiasm to develop your skills and knowledge. - Adaptable to change and willing to embrace new ideas and processes. - Ability to work to deadlines, prioritise own workload effectively under pressure, and manage conflicting priorities. - Confident oral and written communication skills. - Proven ability to build and maintain strong client relationships. - A commitment to delivering outstanding service and results. - Strong academics. Benefits At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team feels valued and is duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to tailor a package that aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. Company Description DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.