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Exceptional customer service and business process outsourcing for high-growth companies
E-Commerce Customer Support Representative
Location
United States
Posted
81 days ago
Salary
0
Seniority
Junior
Job Description
E-Commerce Customer Support Representative
Peak Support
• Assist customers with placing orders over the phone • Provide clear information about products, sizing, and availability • Support customers with payment concerns, website navigation, and online ordering issues • Handle inquiries related to existing orders • Perform supplemental tasks during low call volume
Job Requirements
- 1–2 years of customer service experience
- Exceptional attention to detail and accuracy
- Ability to perform repetitive tasks while maintaining focus and consistency
- Strong problem-solving skills
- Adaptability to evolving procedures and processes
- Excellent communication skills
- Empathy and patience in handling customer inquiries
Benefits
- Convenience of working from home
- Exceptional work environment
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