• You'll be the primary client contact, ensuring customers realize full value from the Distro platform. • Manage a portfolio of enterprise and mid-market accounts as a trusted advisor. • Drive customer retention and uncover opportunities to expand services within existing accounts. • Guide clients through technical onboarding and integration of Distro into their HR tech stack. • Anticipate and solve client issues proactively to maintain excellent user experience. • Communicate clearly and professionally, supporting clients through platform updates and workflow improvements. • Collaborate with engineering and product teams to convert customer feedback into platform enhancements.

Role Description This is a great entry point to Allego’s award winning Customer Success team for someone who is friendly, tech savvy and values being part of an evolving, amazing team. - Work in partnership with Directors to support post implementation support - Provide customer support via email and Zoom - Act as a knowledge expert for the Allego platform - Deliver Success Acceleration Services that includes execution and configuration activities designed to increase user adoption and engagement as well as supplemental content creation and transformation - Work with Allego Product and Product Development teams to escalate and manage the resolution of client issues and problems - Host live office hours training sessions for new and existing customers - Manage and track customer interactions via Salesforce.com and ChurnZero Qualifications - 1-2 years professional experience in customer service, client relations and/or account management desired - Ability to work well and contribute independently as well as in a team environment - Ability to manage both long-term projects and short-term tasks effectively - Extremely responsive to customers, and demonstrates a high level of urgency and ownership of helping to resolve issues - Highly detail-oriented and quality driven - Mobile savvy with knowledge of Google Workspace suite with Camtasia and QuickTime a plus - Salesforce.com experience a plus - ChurnZero experience a plus Requirements - Salary: 30,000,000 – 50,000,000 Colombian Pesos (COP) per year - This position is being hired as an independent contractor role through Remote, our global employment partner. - As a contractor based in Colombia, you’ll operate under a service agreement rather than an employment contract. - Receive Remote’s standard contractor benefits such as secure payments and access to benefits packages, including health benefits. - This setup allows you to work fully remotely while collaborating closely with our team.

Role Description AO Globe Life is hiring motivated individuals to join our mission-driven, fully remote team. Whether you are a recent graduate in business, marketing, or communications—or simply seeking a people-focused career with long-term growth—this opportunity offers a strong starting point. With hands-on training, structured mentorship, and pre-qualified client appointments, you’ll have the support needed to succeed from anywhere in the United States. - Conduct scheduled virtual consultations with clients through Zoom - Guide individuals and families through personalized benefit options - Assist clients through the enrollment process with professionalism and clarity - Maintain accurate and organized digital records - Provide excellent customer service and timely follow-up communication - Participate in weekly training sessions and mentorship meetings - Build long-term client relationships based on trust and service Qualifications - Strong interpersonal and communication skills - Organized, self-motivated, and comfortable working independently - Confident using video communication tools and digital platforms - Passion for helping others and contributing to meaningful work - Customer service or client-facing experience is helpful but not required Requirements - Must be authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a working webcam Benefits - 100% remote work environment - Flexible scheduling options - Pre-qualified client appointments provided — no cold outreach - Weekly pay via direct deposit - Long-term income growth through vested renewals - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Clear career advancement pathways - Collaborative and mission-focused team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect their financial futures. With a rapidly growing remote workforce, AO Globe Life is committed to building meaningful careers that combine flexibility, support, and purpose. Interested in building a career that blends impact, flexibility, and opportunity? Apply today and take the next step in your remote career.

• Execute inbound marketing campaigns primarily in RD Station, ensuring efficient execution and on-time delivery • Create, design, and optimize landing pages aligned with conversion strategies • Create and send marketing emails, handling segmentation, personalization, and A/B testing • Set up and monitor automations and workflows to nurture leads and qualify opportunities • Manage the leads database, keeping data up to date, properly segmented, and consistent • Analyze metrics and reports to identify opportunities for improvement and campaign optimization • Collaborate with marketing and sales teams to align strategies and actions • Ensure compliance with privacy best practices and regulations, such as LGPD • Document processes and campaign updates to facilitate tracking and replication