Role Description As a Client Service Specialist, you will be the first point of contact for our clients, delivering a high-touch, white-glove experience. This role will primarily focus on: - Handling inbound calls - Taking and processing orders - Coordinating deliveries - Ensuring a smooth customer experience during peak volume This is a temporary, seasonal position as a Contractor, supporting our team during the Mother’s Day holiday period (approximately 3 weeks). In this fast-paced environment, you will manage a high volume of inquiries with efficiency and professionalism, ensuring accuracy and attention to detail at all times. Qualifications - Experience in client service, call centers, retail, hospitality, or similar fast-paced environments - Strong verbal and written communication skills - Ability to multitask and stay organized under pressure - Strong attention to detail and accuracy - Comfortable handling high call volume and time-sensitive requests - Experience with CRM systems, POS systems, or similar tools is a plus - Ability to work independently in a remote environment Requirements - Temporary role, approximately 3 weeks - Training: April 20th to April 24th - Working (up to 40 hours/week): April 27th to May 10th - Optional to extend through May 11th to May 13th - Schedule (3 slots available): - Monday - Friday, 8:00 AM - 4:00 PM PST - 8:00 AM - 5:00 PM PST - 9:00 AM - 6:00 PM PST - 10:00 AM - 7:00 PM PST - Fully remote position - Stable, high-speed internet connection required - Dedicated, quiet workspace free from distractions - Professional-quality headset for phone communication - Working laptop capable of running required systems Benefits - $8 – $10 USD per hour - Fully remote role

PDMI is looking to add a 340B Account Coordinator to our team! As a 340B Account Coordinator, you will work closely with 340B Account Managers to service new and existing clients within the 340B space by developing expertise in this particular line of business. Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services. Why Join Us: - Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025! - Meaningful Work: Contribute to improving healthcare quality and efficiency. - Collaborative Environment: Work with passionate professionals who share your drive. - Exciting Challenges: Every day brings new opportunities to excel. - Flexible Work: Fully remote opportunity with a company that cares. Responsibilities: - Client Onboarding and Program Setup: Assist with obtaining client data, reviewing implementation forms, setting up program access, and configuring reporting parameters. - Data and Feed Management: Monitor, verify, and coordinate client data feeds, including SFTP setup and ensuring accuracy and completeness. - Training and Support: Provide training to clients and pharmacies on proprietary reports and point-of-sale programs; act as backup support for Account Managers. - Operational Coordination: Collaborate with IT Services, manage operations support requests, and participate in team/client meetings. - Documentation and Compliance: Maintain detailed client files, verify program eligibility, and ensure documentation for new client setups and HRSA requirements. - Issue Resolution and Escalation: Handle claims resolution, address client inquiries, and escalate complex issues as needed. - Continuous Development and Cross-Training: Stay updated on 340B program education, support team absences, and assist in product enhancements. What We're Looking For: - Strong verbal and written communication skills - Exceptional attention to detail - The ability to thrive in a fast-paced environment - Excellent multitasking abilities - Troubleshooting and analytical skills - A quality-minded and results-oriented mindset - Team collaboration and independence Required Experience: - Two-year Associate Degree, or comparable Pharmacy Tech experience/certification - 340B University completion within 12-18 months subsequent to hire date - Ability to develop a unique understanding of PDMI brand, products, and services - Excellent Microsoft Office skills, including Outlook, Teams, Excel, and Word

Become a part of our caring community and help us put health first The SDOH Social Determinates of Health (Care Management Support Professional) contributes to administration of care management. The individual in this role provides non-clinical support to the assessment and evaluation of enrollees' needs and requirements to achieve and maintain an optimal wellness state by guiding enrollees and their families toward and facilitate interaction with resources appropriate for the care and wellbeing. This role's work assignments are mostly straightforward and of moderate complexity. Position Responsibilities - Find community-based support to meet enrollees' housing, transportation, food insecurity, education, and employment needs, in addition to other SDOH needs. - Support Care Managers and Community Health Workers to find appropriate community housing resources and to address additional SDOH needs. - Liaise among Humana Care Managers, providers, and community-based organizations to coordinate referrals for enrollees to community-based services and programs and to foster integrated efforts among all parties. - Handle calls from Enrollee Services for callers who require resources and who are not participating in Care Management; can refer enrollee to Care Management after initial resource assistance. - Assist with health screening process, unable to reach efforts, conduct non-clinical surveys, and offer Care Management services, as needed. - Serve as a key knowledge source for community services and information for enrollees and other Humana associates. - Implement community assessments to identify community resource gaps. - Monitor enrollee compliance with their care plan and provide motivational interviewing to support medication and treatment adherence. - Support enrollees' self-management skills through the provision of culturally appropriate health education and health coaching - Attend Humana community events to connect with enrollees and provide education on care management services. - Build and maintain relationships with providers and community resources to support enrollee identification and referrals. Use your skills to make an impact Required Qualifications - Must reside in Oklahoma, Occasional travel to office for staff meetings, training, etc. - Minimum two (2) years prior experience working with community housing resources, community health agencies/social service agencies (Area Agency on Aging, DME providers, Meal on Wheels etc.) - Minimum 1-year professional experience. - Intermediate to Advanced knowledge of Microsoft Office Suite to include Word, Excel, and PowerPoint - Decision making skills regarding own work approach/priorities, and work assignments, standards, and resources. - Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders. - Ability to multi-task and work in a very fast-paced environment Preferred Qualifications: - Associate degree - Experience with behavioral change, health promotion, coaching and wellness. - Bilingual preferred (Spanish, Native Tribal, Vietnamese, or other) Additional Information WAH Internet Statement To ensure Home or Hybrid Home/Office employees', the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - Satellite, cellular and microwave connection can be used only if approved by leadership. - Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: - Health benefits effective day 1 - Paid time off, holidays, volunteer time and jury duty pay - Recognition pay - 401(k) retirement savings plan with employer match - Tuition assistance - Scholarships for eligible dependents - Parental and caregiver leave - Employee charity matching program - Network Resource Groups (NRGs) - Career development opportunities HireVue As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. SSN Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Role Description What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything! Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow. In this role, you can expect to: - Converse virtually with clients, weaving financial strategies that empower. - Cultivate client bonds that stand the test of time. - Ride the crest of industry trends, fortifying your knowledge. - Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Benefits - Work virtually, from anywhere - Comprehensive training provided - A fun, energetic, and positive team environment - Rapid career growth and advancement opportunities - Weekly pay Responsibilities - Calling and receiving calls from clients - Scheduling appointments with clients who request our benefits - Presenting and explaining insurance products and benefits packages virtually - Completing applications for insurance products - Attending ongoing, optional training sessions *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.