Within IQVIA’s AI and Technology Solutions (ATS) organization, the Architecture & Standards group defines and evolves “the IQVIA way” of building technology. Our mission is to improve efficiency, speed, quality, interoperability, and security across IQVIA by establishing clear architectural standards, reference architectures, and reusable platforms that enable teams to deliver safely and consistently at scale. The Platform Architecture and Engineering organization sits within Architecture & Standards and is responsible for shaping the architectural foundations and engineering practices behind IQVIA’s internal platforms, including DevIQ, our developer productivity and platform engineering ecosystem. Our vision is to foster a developer-first culture that promotes collaboration across IQVIA’s federated engineering ecosystem while balancing autonomy with strong architectural guardrails. The Platform Architecture and Engineering team is composed of senior, hands-on architects and engineers with deep expertise in cloud, platform, and distributed systems architecture. The team: - Defines and maintains platform and cloud architecture standards - Designs and evolves reference architectures, paved roads, and golden paths - Builds reference implementations that demonstrate best practices at scale - Provides architectural guidance through the Technical Design Committee (TDC) process - Leads architecture and platform guilds, enabling communities of practice across IQVIA This role is a senior individual contributor position with broad influence across ATS, platform engineering teams, and federated delivery organizations. The Principal Cloud Architect will play a critical role in the evolution of DevIQ, IQVIA’s developer productivity and platform engineering ecosystem. In this role, you will shape IQVIA’s cloud and platform architecture strategy across multi-cloud and hybrid environments, define opinionated yet flexible paved roads for engineering teams, and ensure DevIQ enables consistent, secure, and scalable delivery of APIs, shared services, data access, and AI/agentic workloads. You will operate at the intersection of cloud architecture, platform engineering, developer experience, and governance, acting as a thought leader, standard-setter, and hands-on architect. This role requires deep technical expertise, strong architectural judgment, and the ability to influence at scale across a large, federated organization. Essential Functions: Platform & Cloud Architecture Standards - Define, author, and maintain cloud and platform architecture standards, patterns, and best practices for cloud-native and hybrid workloads across ATS. - Own and evolve reference architectures, paved roads, and golden paths aligned to DevIQ capabilities (APIs, shared services, infrastructure services, AI/LLM platforms, and agentic workflows). - Ensure architectural guidance balances developer autonomy, security, compliance, reliability, and cost efficiency. DevIQ Platform Strategy & Enablement - Serve as a senior architectural leader for DevIQ, shaping how cloud services, shared infrastructure, and platform capabilities are designed and exposed to developers. - Partner closely with platform engineering teams to ensure DevIQ delivers a high-quality, self-service developer experience through automation and opinionated defaults. - Influence the roadmap for internal developer portal integrations, templates, and reusable platform components. Cloud Strategy & Governance - Define and evolve IQVIA’s multi-cloud and hybrid cloud strategy within ATS, ensuring alignment with business priorities, regulatory requirements, and platform objectives. - Establish and document the end-to-end lifecycle of cloud governance, including architectural guardrails, policy enforcement, testing, and compliance validation. - Guide teams in adopting cloud services safely, consistently, and efficiently. Technical Leadership & Collaboration - Lead the Cloud Architecture Guild, fostering communities of practice across ATS and federated engineering teams. - Provide architectural leadership during design reviews, helping teams align solutions with platform standards while meeting delivery objectives. - Act as a trusted advisor to engineering, security, DevOps, data, and AI platform teams. Innovation & Thought Leadership - Stay current with trends in cloud services, platform engineering, and AI infrastructure, evaluating new capabilities for enterprise adoption. - Provide clear recommendations on when and how to adopt emerging services, including managed platforms, serverless, containers, and AI/ML infrastructure. - Drive architectural direction through clear standards, reference implementations, and pragmatic guidance. Security, Reliability & Observability - Ensure platform and cloud architectures embed security-by-design, including IAM, network segmentation, secrets management, and data protection. - Promote best practices for resilience, scalability, cost optimization, and observability as first-class architectural concerns. - Partner with security and SRE teams to align architectural standards with operational realities. Mentorship & Influence - Provide technical mentorship to architects and senior engineers across ATS. - Elevate platform and cloud architectural maturity through coaching, documentation, and exemplar implementations. - Lead by influence, building trust and driving adoption through clarity and demonstrated value. Qualifications: Required - 10+ years of experience in software engineering and architecture, including large-scale distributed systems. - Proven experience as a Cloud Architect in enterprise environments. - Deep hands-on experience with AWS and Azure, including multi-account, enterprise-scale deployments. - Strong expertise in infrastructure as code (Terraform, Pulumi, AWS CDK, or similar). - Demonstrated experience authoring architecture standards, reference architectures, and best-practice guidance. - Broad knowledge of cloud services across compute, networking, IAM, storage, data, observability, and configuration management. - Proficiency in one or more programming languages (e.g., Python, JavaScript/TypeScript, Java). - Strong understanding of DevOps and CI/CD practices. - Experience designing or supporting AI/ML and LLM-based workloads in the cloud. Preferred - Experience with internal developer platforms. - Familiarity with platform engineering concepts (paved roads, golden paths, product-oriented platforms). - Experience operating in regulated or data-sensitive environments. Skills: - Exceptional architectural judgment and problem-solving ability. - Strong written and verbal communication skills. - Proven ability to influence across teams without direct authority. - Deep commitment to security, compliance, and operational excellence. Additional Attributes: - Comfortable operating in a large, federated engineering organization. - Pragmatic, enablement-focused mindset. - Passion for developer experience, automation, and continuous improvement. - Strong curiosity for emerging technologies, particularly in cloud and AI platforms. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $118,100.00 - $328,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Role Description This is a high-impact opportunity to design and scale modern cloud infrastructure powering cutting-edge, developer-focused solutions. In this role, you will work at the intersection of platform engineering and DevOps, building resilient systems that support high-growth, distributed applications. You’ll collaborate with cross-functional engineering teams to architect scalable services and improve developer experience through innovative tooling. The environment is fast-paced, remote-first, and deeply technical, encouraging ownership, experimentation, and continuous improvement. You will play a key role in shaping infrastructure strategy while ensuring performance, security, and reliability. This position is ideal for someone who thrives in ambiguity and enjoys solving complex cloud challenges. - Design, build, and maintain scalable, secure, and high-performance cloud infrastructure across multiple services and workloads - Develop tools and systems that enhance developer productivity and platform reliability - Collaborate with engineering teams to architect and optimize services for scalability and resilience - Implement infrastructure-as-code solutions to automate provisioning and configuration management - Contribute to the design and rollout of developer-facing platforms, services, and internal tooling - Monitor system performance, identify bottlenecks, and drive continuous improvements - Ensure adherence to best practices in security, reliability, and operational excellence - Participate in troubleshooting and resolving complex infrastructure and production issues Qualifications - Strong experience in cloud infrastructure or platform engineering, preferably in AWS environments - Proficiency with infrastructure-as-code tools such as Terraform - Solid understanding of DevOps principles, CI/CD pipelines, and modern software development practices - Experience with container orchestration technologies such as Kubernetes or EKS - Familiarity with distributed systems and cloud-native application architectures - Proficiency in scripting or programming languages such as Bash or Go - Experience with monitoring, logging, and performance optimization tools - Strong communication skills and ability to collaborate effectively in remote, cross-functional teams - Ability to work autonomously, manage ambiguity, and take ownership of complex projects Benefits - Competitive salary ranging from $178,000 to $205,000, based on experience and location - Fully remote work environment with flexible work arrangements - Opportunity to work on cutting-edge cloud technologies and impactful projects - Collaborative and inclusive culture that values innovation and continuous learning - Professional growth opportunities within a fast-scaling, technology-driven environment - Exposure to open-source initiatives and developer-focused ecosystems - Comprehensive health, wellness, and financial benefits package - Supportive work environment promoting work-life balance and autonomy

Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect. Job Overview As a part of the Cloud Premier Team, the primary responsibility of the Cloud Service Technician is to provide our clients with premium troubleshooting experience via our phone queue system. This role is designed as a Launchpad for your IT career. Your primary objective is to act as a first responder to client requests, addressing a diverse range of technical issues with the aim of delivering solutions that enhance our clients’ experience with our cloud solutions. Your daily activities will contribute to building a strong reputation for reliable troubleshooting and outstanding customer service. You'll engage with clients remotely, utilizing chat, email, phone, and remote desktop tools to address their needs. The issues you encounter will vary, offering you a vast landscape of learning and growth in technical support. This is a remote work position. Key Responsibilities: - Providing first-level technical support for cloud servers, applications, and managed workstations within a Citrix environment. - Addressing a spectrum of technical issues involving servers, connectivity, networking, printers, applications, virtualization, security, and directory services. - Prioritizing client satisfaction by delivering a consistently positive service experience and resolving issues efficiently. - Serving as the initial point of contact for new support tickets or calls, identifying and troubleshooting client technical issues. - Diligently documenting all client interactions, incidents, and troubleshooting steps within our ticketing system to maintain clear and accurate records. - Contributing to the development and maintenance of our internal documentation, knowledge bases, and best practice guides, with a special emphasis on Citrix-based solutions. - Communicating technical information in a way that is understandable to both technical and non-technical clients, ensuring clarity and client confidence. - Escalating complex client issues to higher-level support teams with detailed context for further investigation and resolution. - Employing Citrix management tools to oversee and administer virtual applications and desktops. Requirements: - High school diploma or equivalent; higher education or certifications in IT or related field preferred. - CompTIA A+ Certification preferred but not required. - Minimum of 2 years in customer service. - Ability to maintain meticulous records within ticketing systems, providing clear and comprehensive documentation of client issues and steps taken to resolve them. - Proficiency in Windows OS. - Familiarity in Citrix environments preferred. - Understanding of cloud computing platforms and virtualization technologies. - Experience with MS Active Directory, local networking, and troubleshooting in a virtual desktop infrastructure. - Excellent verbal and written communication abilities to convey technical information clearly to both technical and non-technical clients. - Strong analytical and problem-solving skills. - Exceptional customer service skills. - A collaborative spirit, ready to work as part of a team and contribute positively to a supportive work environment. Eligibility Requirements - This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship. - Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska. - Relocation will not be offered for this position. Compensation The hourly compensation for this role is $21.43/hour. Benefits To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer! This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Team: Integrated Cloud Consulting – National Consulting Location Preferences: Flexible In order to address the most critical needs of our clients, RSM US LLP established the Integrated Cloud Consulting (IC) practice within our National Consulting team dedicated to serving the enterprise cloud and infrastructure platform needs of our clients by utilizing resources and expertise across the firm. This group consists of high-level leading consultants located throughout the globe positioned to serve a diverse client base within a variety of industries and are focused on meeting our clients where they need us most across a variety of domains - helping them realize their desired outcomes through our cloud advisory, implementation and operations. This team partners with our National Sales team in pre-sales activities, our Consulting leaders, and our extensive delivery teams to lead and oversee large-scale projects. Job Overview: We are seeking a Manager level Cloud Solutions Advisor with both broad and deep cloud implementation and migration experience with a focus on complex multi-cloud and hybrid environments to join our team and serve RSM clients in a variety of industries and geographic locations. The successful candidate will have solid working knowledge of cloud, understanding of cloud architecture models, cloud technology trends, design and innovation as well as experience leveraging this knowledge to benefit global organizations. This role is responsible for leading multiple team engagements simultaneously, including several threads of complex implementation and migration engagements. In addition, this individual will be responsible for working with industry leading cloud providers and technology vendors and championing the cloud practice throughout the firm. Successful candidates typically have 7+ years of experience in the following areas: - Confidently speaking with knowledgeable clients on the topic of cloud strategy, architecture, workload migration planning and common security practices such as landing zones - Acting as trusted advisor to senior technology leaders on cloud engineering activities - Identifying and building cloud-based solutions to drive growth in project-based and managed services - Developing cloud strategy for clients that includes cloud value framework, multi-cloud strategy, and cloud program office to drive cloud transformation. - Developing application rationalization approaches to create cloud migration roadmap - Designing, architecting, implementing and supporting simple to complex enterprise cloud solutions for a variety of business use cases and requirements. Guiding and mentoring clients through the entire process - Providing principal engineering support to various teams throughout a client’s digital transformation to a cloud native organization. - Spearheading strategic cost optimization initiatives, achieving multi-million-dollar savings through infrastructure cleanups, license negotiations and dynamic scaling. - Understanding common cloud deployment models (private, public, hybrid) including platform types (IaaS, SaaS, PaaS) - Executing solution delivery engagements for both small and large cloud environments - Eminence building in the cloud industry through frequent publishing and speaking on relevant topics - Experience working in pre-sales or partnering with a go-to-market team to provide solutions Required Qualifications: - Bachelor's degree and/or 7+ years of related work experience - Experience with popular cloud technologies (AWS, GCP, Azure) - Experience with private, public and hybrid cloud deployments - Ability to communicate effectively, both in writing and verbally - Ability to interact effectively with internal and external resources at all organizational levels - Excellent project management, organization, and follow-up skills - Strong critical thinking and problem-solving skills - Must be a team player; able to work in virtual teams and independently - Willingness and ability to travel globally - Strong financial and business acumen, and ability to speak about technology in the language of business Desired Qualifications: - Curiosity about business and technology; motivated with a desire to learn - Strong Knowledge of one of the following industries would be advantageous: Financial Services and Insurance, Consumer Products, Technology, Industrials At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits. All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $112,100 - $225,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.