• Participate in our 2-week remote sales training program • Make outbound calls to our loyal customers to promote additional services • Answer inbound calls from potential new customers • Assist customers in solving their problems and advise on the best solutions • Acquire necessary information to document sales and process payments • Open doors to new opportunities through referrals • Perform additional duties as assigned

Role Description PDMI is looking to add a 340B Account Coordinator to our team! As a 340B Account Coordinator, you will work closely with 340B Account Managers to service new and existing clients within the 340B space by developing expertise in this particular line of business. Responsibilities - Client Onboarding and Program Setup: Assist with obtaining client data, reviewing implementation forms, setting up program access, and configuring reporting parameters. - Data and Feed Management: Monitor, verify, and coordinate client data feeds, including SFTP setup and ensuring accuracy and completeness. - Training and Support: Provide training to clients and pharmacies on proprietary reports and point-of-sale programs; act as backup support for Account Managers. - Operational Coordination: Collaborate with IT Services, manage operations support requests, and participate in team/client meetings. - Documentation and Compliance: Maintain detailed client files, verify program eligibility, and ensure documentation for new client setups and HRSA requirements. - Issue Resolution and Escalation: Handle claims resolution, address client inquiries, and escalate complex issues as needed. - Continuous Development and Cross-Training: Stay updated on 340B program education, support team absences, and assist in product enhancements. Qualifications - Strong verbal and written communication skills - Exceptional attention to detail - The ability to thrive in a fast-paced environment - Excellent multitasking abilities - Troubleshooting and analytical skills - A quality-minded and results-oriented mindset - Team collaboration and independence Requirements - Two-year Associate Degree, or comparable Pharmacy Tech experience/certification - 340B University completion within 12-18 months subsequent to hire date - Ability to develop a unique understanding of PDMI brand, products, and services - Excellent Microsoft Office skills, including Outlook, Teams, Excel, and Word Benefits - Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025! - Meaningful Work: Contribute to improving healthcare quality and efficiency. - Collaborative Environment: Work with passionate professionals who share your drive. - Exciting Challenges: Every day brings new opportunities to excel. - Flexible Work: Fully remote opportunity with a company that cares.

• Proactively identify and pursue new business opportunities through cold calling, email outreach, and networking • Build and manage your own pipeline from first contact through close • Conduct client meetings (both virtual and in-person) to understand needs and present solutions • Get in front of decision makers—travel locally to meet prospects and clients as needed • Follow up consistently and persistently—most deals are won through discipline, not luck • Develop a deep understanding of our services and how to position them effectively • Own your results—this role rewards output, not activity alone

• Identify, develop and execute account strategy to develop new business opportunities across the assigned region • Establish access and maintain existing relationships with key decision makers (superintendents, CAOs, deputies, directors) and understand industry trend and issues • Identify customer pain points and problem solve and strategize using our solution • Scope, negotiate and close sales agreements to exceed booking and revenue targets • Capture, maintain accurate and relevant info using Salesforce • Leverage existing accounts as reference to expand regionally • Collaborate with peers across product, implementation, marketing teams to create visibility with target accounts and drive engagement of target prospects at the both individual and executive level