Fox Pest Control

• Communicate with Fox's awesome customer service base • Answer inbound phone calls, emails and texts • Make outbound calls as needed • Ensure our customers receive excellent service and communication • Help schedule and reschedule appointments • Manage billing information • Resolve conflicts or complaints that may arise with our customers • Engage and participate in meetings and training • Develop leadership skills and abilities to foster growth and unlock potential

• Provide direct support to a team of 4–8 dispatch team members • Train and mentor dispatchers, addressing questions and concerns to ensure smooth daily operations • Help optimize technician routing and customer scheduling to drive efficiency and branch profitability • Support the Branch Operations Manager through training, feedback, and one-on-one coaching • Assume select leadership and management responsibilities to support overall branch performance

• Participate in a 2-week remote sales training program • Make outbound calls to promote additional services to loyal customers • Answer inbound calls from potential new customers • Assist customers in solving their problems and advise on the best solutions • Document sales and process payments • Open doors to new opportunities through referrals and perform additional duties as assigned

• Participate in our 2-week remote sales training program • Make outbound calls to our loyal customers to promote additional services • Answer inbound calls from potential new customers • Assist customers in solving their problems and advise on the best solutions • Acquire necessary information to document sales and process payments • Open doors to new opportunities through referrals • Perform additional duties as assigned