Job DetailsJob Location: Phoenix, AZ - Phoenix, AZ 85018Position Type: Full TimeSalary Range: $80,000.00 - $80,000.00 Base+Commission/monthTravel Percentage: Road WarriorABOUT PRECISION DIAGNOSTICS: Precision Diagnostics, based in San Diego, California is a fast-growing clinical laboratory that specializes in providing drug testing, primarily for the purpose of helping physicians monitor their patients undergoing treatment for pain or substance abuse. Precision’s objective is to improve patient adherence/compliance with their prescription regimen and protect medical practices from liability. As the Senior Territory Manager, you will be responsible for increasing the volume of compliant and profitable lab specimens in your designated territory through ongoing account management, increasing business in existing accounts, and development of new business. THE ROLE: Senior Territory Manager (TM2) Become familiar with and always adhere to compliance standards Meet and exceed territory volume growth objectives by developing new accounts and increasing business in existing accounts Develop and manage strong sustainable relationships with customer base within a large geographical territory Understand the account’s workflow and train staff on established procedures Plan and execute visits to all existing accounts in the territory on a regular basis Manage logistics and coordinate supplies Communicate with internal teams and develop productive working relationships with lab, billing, and clinical support teams Appropriately manage expense budgets Utilize effective prospecting techniques, networking and other lead generation tools to establish new business Attend local and national conferences and trade shows, to generate leads and interact with prospective clients Utilize prospecting data and set qualified appointments within territory Present Precision’s products and services to prospective clients Close new business Ongoing pipeline development including growing existing accounts, referrals, and cold calling Provide regular updates to Regional Manager on prospects, pipeline, and monthly volume forecasts ROLE CRITERIA: Ability to bring on $150,000 in monthly revenue for a minimum of three consecutive months Ability to achieve budget thereafter (revenue determined by minimum expectations derived by tenure and resource allocation) Ability to maintain a positive Contribution Margin Ability to demonstrate understanding of the Customer Commitment Journey Ability to link Precision products to trends impacting providers WHAT YOU BRING TO THE TABLE: Humility, Hunger, Intelligence Interpersonal Effectiveness Natural sense of empathy, self-awareness, self-control, and sales drive Uncompromising ethics and integrity High energy level and ability to develop sales rapidly Outside sales experience with strong closing, cold calling, and presentation skills Demonstrated track record and commitment to continued progressive sales growth Ability to understand and present clinical and technical product information Understanding of insurance and reimbursement issues Collaborative spirit and ability to thrive as part of a team Prior experience managing a large geographical territory Excel under general supervision Adherence to compliance standards and confidentiality (HIPAA) requirements Experience in medical, pain management, or behavioral health sales as an account manager or territory manager is desirable Existing clinical contacts is desirable Bachelor’s Degree To be successful, you agree that technology is a key part of every business process and you will make new technology adoption part of your routine Become fluent in Microsoft 365 (formerly Office365) applications assigned to your role. Common applications include: Teams, Word, Excel, Tasks and Planner Complete training in a timely manner that is assigned to you. Training is primarily conducted via Microsoft Learn modules and is assigned based on: Position/Job Role – Most positions require a core set of Microsoft 365 working knowledge Project Role – As a member of a project team, you may be required to complete training before you can engage with the project team or commence project work Ad-Hoc – Based on review of your performance via support requests, training modules will be assigned to increase skills ADDITIONAL JOB CONSIDERATIONS: This position is Full-Time This position is 100% remote Driving to multiple location sites is required. Multi State regional travel is also expected You will be required to travel within your territory by car; therefore, you must hold a current driver's license and carry auto insurance covering your vehicle Must be able to stand for prolonged periods of time Must be able to lift 15 pounds Comprehensive benefits package: Medical, Dental, Vision, and additional optional coverages 401K with company match Paid time off and paid Holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications

About Synthpop: At Synthpop, we're rebuilding the reality of what patient care can be. We believe every patient deserves a journey that is unexpectedly simple, effective, and attentive. We tackle complex administrative tasks such as referral processing and insurance verification, helping to lower costs, reduce errors, and ensure patients receive the coverage they need. Backed by decades of healthcare and tech experience, our team knows how to build scalable, reliable products for manufacturers, suppliers, and software solutions. By seamlessly integrating with existing infrastructure, our platform leverages AI agents, smart workflows, and adaptive communication strategies to ensure no patient falls through the cracks. If you're passionate about transforming healthcare operations and creating meaningful outcomes for patients, we'd love to have you join our team. Why this role is exciting: In this role, you’ll work at the forefront of AI innovation in healthcare, developing solutions that reshape workflows, reduce burnout, and improve patient outcomes. You’ll be delivering cutting edge AI solutions to healthcare providers that will change the way they run their practices and deliver care. You’ll collaborate with diverse teams and create real-world impact from day one. This is an early, foundational Account Executive role with significant ownership in shaping our go-to-market motion. You will operate in a true zero-to-one environment—building pipeline, closing enterprise deals, and working closely with leadership, product, and engineering to shape how we sell. This role is ideal for a senior AE who thrives in ambiguity, is comfortable self-sourcing pipeline, and wants meaningful ownership in an early-stage company. Key Responsibilities: - Own the entire sales process, from prospecting and discovery to negotiation and closing. - Consistently generate and maintain a robust sales pipeline through outbound and account-based efforts to ensure consistent achievement of quotas and long term revenue growth. - Build and nurture relationships with DME providers, IDTF’s, health systems and other healthcare entities. - Lead complex, multi-stakeholder sales processes involving C-suite, VP, and operational decision-makers. - Deliver tailored product demonstrations and value-based presentations tied to operational ROI and business outcomes. - Partner closely with sales engineering, customer success, marketing, product teams and engineering to refine go to market strategies and support sales expansion initiatives. - Develop and execute strategic account plans to land and expand within target customers - Act as a trusted advisor by staying informed about industry trends, customer challenges and competitor offerings to effectively address client needs. - While we’ve outlined the primary responsibilities, this role may also involve supporting other tasks as needed in our evolving startup environment. Qualifications: - Proven success as a quota carrying Account Executive in enterprise software or healthcare technology sales with a track record of meeting or exceeding annual quotas. - Demonstrated ability to independently generate a meaningful portion of pipeline through outbound, account-based, and multi-threaded prospecting efforts. - Experience selling into healthcare operations (e.g., revenue cycle, intake, authorization) is strongly preferred. - Ability to connect a customer’s specific business problems to technical solutions. - Strong understanding of healthcare industry dynamics including patient intake, revenue cycle management, reimbursement qualification and electronic health records. - Ability to develop strategic account plans and conduct ROI analyses to present value driven solutions. - Excellent communication and relationship building skills with experience engaging with stakeholders throughout the organizational hierarchy. - Strong business acumen with the ability to translate technical solutions into strategic business outcomes. - Experience contracting with C-suite and VP level healthcare executives. - Strong organizational skills. - Ability to work in a continually changing, customer-focused environment. Nice to Have Skills: - Experience selling healthcare AI solutions. - Experience selling to enterprise DME, IDTF and other healthcare organizations. - Experience with DME/HME software and/or EMR software. - Experience with telephony solutions, including fax services. - Knowledge of the payor landscape and reimbursement requirements. Work Environment & Lifestyle: - Remote Role: We are a remote-first organization in the continental U.S., giving you the flexibility and autonomy to work from home. You’ll need reliable internet access and a home workspace. - Travel: You can expect about 25% travel to client sites, team gatherings, or industry events. - Schedule: Our core collaboration hours are 9 AM–6 PM. Success in this role is defined by ownership—consistently meeting responsibilities, goals, and customer commitments, with flexibility in how and when work is organized. - Physical Requirements & Accommodations: In this role you’ll spend your time working at a computer, sitting for extended periods. Because this role involves some travel, you may also be seated for a while when traveling and could need to carry luggage or navigate airports and various offices. We’re happy to provide reasonable accommodations to support team members of all abilities. Benefits: - Health Coverage: 100% employer-paid medical, dental, and vision insurance for employees and dependents - Retirement: 401(k) with up to 4% employer match - FSA & HSA Programs: Flexible Spending Accounts (FSA) and Health Savings Account (HSA) contributions - Disability & Life Insurance: Employer-paid short-term disability and basic life insurance - Dependent Care: Employer contribution to Dependent Care FSA - Flexible Work: Flexible working arrangements and remote-first culture - Paid Time Off: Flexible PTO - Parental leave: Generous leave to support new parents - Professional Growth: Opportunities for professional development and growth Why Synthpop? At Synthpop, you’ll work alongside veteran startup entrepreneurs and seasoned professionals who have successfully built and scaled tech companies. You’ll be part of a passionate, mission-driven team that is transforming healthcare with cutting-edge AI technology. As a member of our fast-growing company, you’ll have the unique opportunity to shape innovative products, see immediate impact, and grow your career rapidly. Our individual team members act as an extension of one another. We have a culture of shared accountability and collective success. We foster a collaborative, high-energy environment where creative problem-solving and ownership are valued, making this the perfect place to advance your career.

• Supervise a team of around 12-15 Outbound Phone Sales Representatives, providing daily support, coaching, and performance management. • Monitor individual and team performance to ensure sales targets, contact center KPIs, and customer satisfaction goals are met and exceeded. • Provide ongoing training, coaching, feedback, and career development opportunities to empower team members and enhance their sales skills. • Collaborate with the Customer Success Contact Center Leadership team to refine outbound sales strategies, tools, and workflows. • Build and maintain a collaborative, high-energy environment that aligns with Mood’s values and promotes engagement and team morale. • Track and report on key performance metrics, using data insights to identify opportunities for improvement and drive decision-making. • Work closely with other departments, including Marketing and Product, to align on customer insights and support broader company initiatives.

• Lead & Scale a Sales Team: Manage and coach a team of 10–12 outbound phone reps focused on generating and closing B2B opportunities • Drive Revenue Growth: Own team performance against pipeline generation, conversion rates, and revenue targets • Develop Sales Talent: Provide ongoing coaching on prospecting, objection handling, negotiation, and closing techniques. This will also require being involved in closing deals and engaging on the phone when needed. • Refine Outbound Strategy: Partner with leadership to optimize targeting, messaging, cadences, and sales playbooks • Build Pipeline Discipline: Ensure consistent activity levels across calls, emails, and follow-ups to drive predictable pipeline • Analyze Performance: Track KPIs, evaluate funnel metrics, and use data to improve individual and team performance • Collaborate Cross-Functionally: Work with other departments to accelerate and enhance the customer experience • Create a Winning Culture: Foster a high-performance, accountability-driven environment with strong team engagement