Title: Implementation Manager, National Accounts - Evernorth - Remote Location: CT-Bloomfield Job Description: Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Ready to use your project management skills to manage a book of business within the National Client accounts? As a Client Account Installation Advisor, you’ll manage all facets of client benefits set up; administrative details, benefits confirmation, structure and billing set up, eligibility collection and loading and ID card distribution. You’ll act as a liaison between our clients and internal business partners driving the installation process Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ. What You’ll do: - Own the client experience across the end-to-end on-boarding process for new and renewing clients.Lead implementation meetings with clients that might at times be in person. Develop and present implementation calendar to client including matrix partner deliverables. Responsible for coordinating and delivering implementation documents to client and obtaining client sign-off. - Partner with the Sales Executive during the Request for Proposal (RFP) process to fully understand the client’s intent with respect to benefit plans and administrative capabilities. Renegotiate as needed through ongoing communication. - Act as a benefits expert and interact with client on benefit intent. Partner with Implementation Specialist to assess the feasibility of requested plan designs and understand and execute on client’s plan interpretation. - Coordinates and builds relationships with internal matrix team of subject matter experts to execute implementation for clients and manages issues and drives resolution.You’ll coordinate downstream areas for benefit build, structure build, work order build, eligibility, ID cards and reservations, billing, banking and scheduling calls as needed to facilitate implementation of account. - Communicate ongoing implementation status to client, internal and external partners. Surface, negotiate and resolve all issues relative to implementation, process, plan design and timing of deliverables. Communicate outcome and next steps with Sales, Client Service Executive and other matrix partners as needed. Key Requirements - High School diploma or GED required. Bachelor's degree in business administration, business communication, marketing, or other appropriate professional degree preferred. - 5+ years of experience in project management/account management/account services/sales, or other areas requiring significant client interaction and ability to effectively problem-solve issues to resolution required. - 3+ years of experience in creating and presenting customer / producer communications. - Demonstrated leadership ability, motivational skills, success in negotiations and ability to influence internal/external constituencies. - Ability to manage multiple and divergent priorities and deadlines, work independently and pro-actively, negotiate and manage expectations for mutually acceptable solutions. - Proficiency with multiple software and system-based applications, including database and spreadsheets (Word, Excel, PowerPoint, tracking systems) required. - Understanding of a multitude of insurance plans including medical, dental, long-term disability, accidental death & dismemberment and life coverages. - Experience and ability to understand the technical aspects of the installation cycle and data behavior. - Ability to travel to attend client meetings, approximately 10%. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 82,700 - 137,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About Us: Steer Health is a healthcare innovation company transforming patient engagement, acquisition, and retention through intelligent automation and data-driven marketing strategies. We work with hospitals, clinics, and healthcare systems to deliver measurable outcomes and improve digital experiences across the patient journey. We're looking for a sharp, organized Project Coordinator to help our team deliver exceptional work for clients across the country. You'll be in the room (or on the call) from day one — taking notes, tracking action items, and making sure nothing falls through the cracks. This is a great fit for someone who is naturally organized, communicates clearly, and stays calm when clients push back. You don't need years of experience — you need to be dependable, professional, and hungry to grow. What You'll Do Client Meetings & Communication •      Join client calls alongside senior team members •      Take detailed, organized meeting notes and distribute timely recaps •      Maintain a professional, composed presence even with demanding client personalities •      Serve as a point of contact for routine client updates and follow-up questions Project Tracking & Action Items •      Build and maintain project trackers, timelines, and task lists across client accounts •      Own follow-through — assign action items, set deadlines, and follow up until done •      Identify when things are slipping and flag proactively before they become problems •      Keep shared documentation current and easy to navigate Internal Team Coordination •      Run internal syncs: prep agendas, take notes, circulate next steps •      Coordinate across team members (SEO, paid media, content, leadership) to move projects forward •      Support senior staff with administrative and operational tasks as needed Nice to Have •      Internship or part-time experience in a client-facing or agency environment •      Familiarity with digital marketing concepts (SEO, PPC, email, social) •      Experience supporting meetings or taking structured notes in a professional setting Growth Path This role is designed to grow. Strong performers will have a clear path toward independently owning client relationships, expanding into account management, or specializing in a digital marketing discipline. We invest in people who show up consistently and take initiative.

Lead enterprise-level HR transformation initiatives, manage cross-functional project delivery, ensure alignment with strategic goals, and facilitate collaboration across teams to drive measurable outcomes and support organizational culture change.

• Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects • Drive implementations of high-quality AI and digital service solutions • Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships • Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders • Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions • Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects • Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers • Assess business implications for each project stage • Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery • Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day