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Pair Team

On a mission to connect underserved communities to high quality care.

Employee Relations Specialist

Human ResourcesHuman ResourcesFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

71 days ago

Salary

$80K - $95K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Employee Relations Specialist

Pair Team

• Own formal employee relations matters from intake through resolution, including documentation, risk assessment, process execution, and case closure • Lead and execute workplace investigations related to harassment, discrimination, retaliation, misconduct, and other significant policy concerns • Draft, issue, and track formal disciplinary actions, including written warnings, final warnings, suspensions, and termination documentation • Manage the formal performance improvement plan process from creation through completion, ensuring consistency in documentation, timelines, and follow-up • Lead the interactive process for employee accommodation requests, including matters related to ADA, PWFA, medical restrictions, and related leave considerations • Support leave-related and broader compliance-sensitive employee matters, including FMLA, non-FMLA leave, and workers’ compensation touchpoints as applicable • Manage tracking, reporting, and intervention processes for attendance issues involving non-exempt employees • Partner with PBPs, who serve as the primary manager-facing point of contact, to receive escalated ER matters and determine the appropriate next steps • Provide PBPs with compliant, finalized documentation and procedural guidance for formal employee conversations, including performance, discipline, and separation-related meetings • Attend manager or employee meetings when needed to provide guidance on compliance, process, or high-risk employee relations matters • Maintain complete, organized, and audit-ready records across investigations, disciplinary actions, accommodations, attendance matters, and other ER cases • Build and maintain trackers and dashboards to monitor case volume, timeliness, trends, and key employee relations metrics • Report on metrics such as investigation SLA, performance process completion, and case throughput to improve visibility and accountability across the People team • Identify recurring themes, policy gaps, or manager capability issues and share proactive recommendations with PBPs and People leadership • Help strengthen scalable ER processes, templates, and documentation standards as the organization grows

Job Requirements

  • 3-5 years of HR experience, including significant hands-on experience in employee relations, workplace investigations, and formal performance processes (Required)
  • Strong experience managing formal disciplinary actions, performance improvement plans, and employee documentation with a high degree of consistency and sound judgment
  • Deep working knowledge of ADA, PWFA, FMLA, leave-related processes, and the interactive process
  • Strong understanding of employment law, compliance risk, and best practices related to investigations, accommodations, discipline, and documentation
  • Solid HR generalist foundation with comfort navigating employee relations, compliance, leave, attendance, and policy interpretation
  • Experience operating in a startup, high-growth, or fast-changing environment where processes may still be evolving
  • Ability to move quickly, execute with precision, and stay composed through shifting priorities and sensitive issues
  • Strong written communication and documentation skills, with the ability to produce clear, defensible, and well-organized case files and employee-facing documents
  • Ability to partner effectively with PBPs and leaders while maintaining role clarity, neutrality, and procedural consistency
  • Strong judgment around when to escalate, when to advise, and how to balance employee experience with business risk
  • Experience using case trackers, dashboards, or other systems to manage ER volume and timelines
  • Familiarity with California employment practices and multi-state compliance is a plus
  • Exposure to workers’ compensation administration is a plus

Benefits

  • Base salary of $80,000 - $95,000
  • Equity compensation package
  • Flexible vacation policy – take the time you need to recharge
  • Comprehensive medical, dental, and vision coverage
  • 401(k) through Guideline
  • 100% company-sponsored short and long-term disability and life insurance
  • Subsidized backup childcare and caregiver supports through Wellthy
  • Work from the comfort of your own home
  • Monthly $100 work from home expense stipend
  • We provide the equipment needed for the role
  • Opportunity for rapid career progression with plenty of room for personal growth!
  • Travel reimbursements for your on-site engagement days

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