Job Closed

This listing is no longer active.

TED Conferences logo
TED Conferences

Ideas worth spreading

Sailthru Platform Administrator – Part-time

Location

New York

Posted

88 days ago

Salary

$40 - $60 / hour

Seniority

Senior

English

Job Description

Sailthru Platform Administrator – Part-time

TED Conferences

• Serve as the primary point of contact for Sailthru across all TED teams. • Triage incoming requests and resolve or escalate. • Onboard and train new Sailthru users, including account setup, template and list assignment, permission scoping and team-specific content visibility configuration. • Handle MFA resets, login troubleshooting and general access issues. • Authorize and verify new sending email addresses and manage sender configuration. • Attend the monthly Sailthru vendor check-in as TED’s representative; summarize product updates and flag items requiring internal action. • Own the health of TED’s subscriber lists. • Diagnose and fix list integrity issues – such as users not being correctly added to lists after signup, discrepancies between Lifecycle Optimizer counts and snapshot reports, or broken unsubscribe flows – and escalate to the Technology team when a platform-side code fix is required. • Build and maintain Lifecycle Optimizer flows that align with editorial strategy. • Clean up lists: identify and archive unused or duplicate lists, manage natural and smart list relationships, and ensure lists are configured correctly. • Create backfill audiences using Audience Builder or Smart Lists for impacted users when subscription bugs are discovered, and execute bulk imports to correct the data. • Support teams in downloading list exports, including managing variable selection and encryption. • Build and configure newsletter campaigns and onsite banner/overlay campaigns in Sailthru per team briefs.

Job Requirements

  • Hands-on Sailthru experience across user administration, campaign setup, list management, Lifecycle Optimizer flows and Audience Builder.
  • Working knowledge of Sailthru’s onsite tools (overlays/banners) – including targeting rules, display frequency and audience segmentation.
  • Familiarity with Zephyr (Sailthru’s scripting language) for personalization variables, conditional content and dynamic campaign logic.
  • Solid understanding of email marketing operations: segmentation, send logic, deliverability fundamentals, list hygiene and opt-in/opt-out compliance.
  • Strong attention to detail and ability to follow established processes consistently – this role involves a lot of precise configuration work where small mistakes have real impact.
  • Comfortable working across many stakeholder teams with varying levels of technical fluency, from experienced Sailthru marketers to program managers who have never logged in.
  • Able to work independently, manage async requests (primarily via Slack) and communicate clearly about status and blockers.

Related Categories

Related Job Pages

More Administration Jobs

Emory University logo

Research Administrator, Post-Award I

Emory University

Located in Atlanta, Georgia, Emory University is one of the world’s leading research universities. A top-ranked, private institution dedicated to serving huma

Administration88 days ago

• Manages post-award activities within a Research Administration Services (RAS) unit • Interacts regularly with faculty members conducting sponsored research • Projects and forecasts future award expenditures • Completes financial reports to be sent to sponsor • Closes out all funded projects consistent with university process

United States
Job Closed
General Electric - GE logo

Lead Hexagon S3D Administrator

General Electric - GE

Built on more than 130 years of experience, GE Vernova, a division of General Electric (GE), is leading a new era of energy by electrifying the world while work

Administration88 days ago

• Administer and maintain the Hexagon S3D system, including user access, roles, permissions, system configuration, and troubleshooting. • Lead the integration efforts for S3D with other engineering design tools and systems by engaging engineering, IT, and customer stakeholders. • Develop and implement S3D workflows, procedures, and configuration standards to enhance efficiency, consistency, and data accuracy. • Support software installations, upgrades, patches, hot fixes, and testing, including coordination with internal technical teams, IT and client IT resources as required. • Manage scheduled services and procedures such as backups, batch processes, design checks, clash detection, and routine system jobs. • Perform regular system audits, integrity checks, restorations, and data quality reviews to ensure compliance with industry standards and best practices. • Generate and analyze reports from S3D to support project management, engineering execution, and decision-making. • Develop and deliver training to S3D users and maintain user and administrative documentation, training materials, and support resources. • Support the team with the initial project setup in accordance with internal, industry, and client standards, ensuring those standards and data governance are maintained throughout the project lifecycle. • Create and maintain federated models throughout the lifecycle of the project. • Stay updated on the latest S3D features, platform capabilities, and industry advancements to continuously improve system utilization and delivery performance. • Apply technical experience and analytical thinking to solve problems, using multiple internal and limited external sources outside of own teams to arrive at decisions. • Execute work using structured, repeatable approaches aligned with established delivery frameworks, project standards, and client requirements.

North Carolina
$98.4K - $164K / year
Job Closed
TalentWerx logo

Cloud Administrator III

TalentWerx

Speed, Accuracy, and Cost savings... experience the TalentWerx difference.

Administration88 days ago
Full TimeRemoteTeam 11-50H1B No Sponsor

• Deploy and manage public and private cloud environments using automated methodologies • Administer, configure, maintain and monitor cloud systems to ensure optimal performance, security, and compliance • Support the implementation of cloud operational standards aligned with business and IT requirements • Assist in supporting and modernizing existing on-premises networks, servers, and VoIP infrastructure • Maintain and optimize existing network and domain environments while ensuring security and reliability • Assist in implementing new on-premises and cloud systems using best practices and industry standards • Support administration and configuration of network switches and routers to maintain infrastructure operations • Identify opportunities to improve operational workflows to enhance efficiency and scalability • Develop and maintain custom automation scripts using PowerShell, Python or Bash and cloud resource automation, terraform and/or OCI Resource Manager • Support administration and monitoring of Oracle Cloud Infrastructure (OCI) environments, including compute instances, storage, networking, and tenant configurations • Create and maintain detailed documentation and diagrams for IT infrastructure to support operational continuity and compliance • Assist in resolving infrastructure issues and participate in troubleshooting activities within cloud and network environments • Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across program functions • Ensure 100% of planned hours are worked and recorded • Identify and forward to leadership any opportunities that could lead to growth within your work area • Participate in growth efforts as requested • Ensure all contractual deliverables are met or exceeded to the customer's satisfaction • Complete personal PDP and attend staff meetings and Storytime (with camera on) • Build productive and positive professional relationships with clients within your program • Execute all contract requirements as assigned in accordance with the contract-specific LCAT and requirements

United States
Job Closed
Duke University logo

Research Administrator

Duke University

Duke University, a private research university located in Durham, North Carolina, is an institution "fueled by creativity" and "informed by scholarship." Founde

Administration88 days ago

• Performs pre- and/or award management activities for the School of Medicine. • Pre- award activities include reviewing department proposals prior to submission and ensuring all applications meet University policy and Federal regulations, award review and set-up to facilitate appropriate long-term management. • Award management activities include facilitating the progress of the sponsored project by reviewing prior approval requests, re-budgets, extensions, and managing the closeout process. • Assist PIs and Grant Managers in the development and submission of accurate proposal budgets and compliant proposal materials by interpreting sponsor guidelines, University policies and Federal regulations. • Review applications for institutional risk issues, accuracy, correct rates, and allowability of items proposed. Facilitate changes when issues are identified. • Ensure that all required documentation for subcontractors is complete prior to submission of the proposal.

North Carolina
$59.8K - $96.9K / year
Job Closed