• Use analytical and modeling skills to support managed care contract negotiations • Partner with revenue cycle teams to ensure accurate implementation of contracts • Assist in resolving escalated contract adjudication issues • Collaborate with leaders and teams across Mercy to provide insights supporting mission and commitment to care

• Responsible for overall management and supervision of the payment processing functions. • Oversee a team of 4, ensuring quality services in terms of timeliness, preciseness, and accuracy of payments and reports. • Plan, direct and supervise payment processing functions. • Prepare payment processing reports weekly, monthly, quarterly, and yearly. • Reconcile accounts payable and accounts receivable transactions. • Provide supporting documentation for audits. • Oversee collection and maintenance of data and statistics. • Evaluate current systems and workflows recommending changes and improvements. • Interpret and implement program policies and procedures. • Oversee staff training and curriculum including new policies and procedures. • Evaluate and provide timely feedback to staff on performance-related matters.

• Develop practical and innovative ways to identify and meet goals • Provide electrical and mechanical support to various customers, GEV field service engineers or 3rd party contractors • Be responsible for work that is less defined in scope, utilize your experience or expertise to solve problems, develop and execute objectives for self and others and have the ability to effect short-term and some long-term business goals • Be the single point of contact for the customer at site and be directly responsible for all site operations on Projects including site management, technical advisory services, Field execution performance (quality, schedule, EHS & Cost), customer Net Promoter Score (NPS) • Lead a team of experienced GEV personnel and contractors to achieve the target • Responsible to develop field execution strategies, site staffing estimates, customer/ constructor meetings, and tender documents • Record product issues and provide feedback to Engineering and Quality, identifying ongoing problems and common faults across similar products, analyze risks, establish contingency plans, and identify trigger events and responsibility for initiating mitigation action • Oversees the subcontracting process, pre-qualifications, and commercial structure; bid packages, negotiation through final award • Ensure process discipline on site and assign site teams based on project requirements to ensure contract requirements are met • Monitor project performance in all areas including cost, schedule, technical advisory services, Environmental Health & Safety (EHS) and quality • Identify performance issues and provide the leadership to resolve issues and ensure the project success • Ensure warranty and service obligations are met, including timely delivery, quality, compliance with contract scope, and expected profitability of the service order.

• Acquire new business clients for Safa's products • Actively advise business clients in the field (outside sales)