• Develop practical and innovative ways to identify and meet goals • Provide electrical and mechanical support to various customers, GEV field service engineers or 3rd party contractors • Be responsible for work that is less defined in scope, utilize your experience or expertise to solve problems, develop and execute objectives for self and others and have the ability to effect short-term and some long-term business goals • Be the single point of contact for the customer at site and be directly responsible for all site operations on Projects including site management, technical advisory services, Field execution performance (quality, schedule, EHS & Cost), customer Net Promoter Score (NPS) • Lead a team of experienced GEV personnel and contractors to achieve the target • Responsible to develop field execution strategies, site staffing estimates, customer/ constructor meetings, and tender documents • Record product issues and provide feedback to Engineering and Quality, identifying ongoing problems and common faults across similar products, analyze risks, establish contingency plans, and identify trigger events and responsibility for initiating mitigation action • Oversees the subcontracting process, pre-qualifications, and commercial structure; bid packages, negotiation through final award • Ensure process discipline on site and assign site teams based on project requirements to ensure contract requirements are met • Monitor project performance in all areas including cost, schedule, technical advisory services, Environmental Health & Safety (EHS) and quality • Identify performance issues and provide the leadership to resolve issues and ensure the project success • Ensure warranty and service obligations are met, including timely delivery, quality, compliance with contract scope, and expected profitability of the service order.

• Acquire new business clients for Safa's products • Actively advise business clients in the field (outside sales)

• Develop and implement the commercial strategy for Caribbean Energy Week and Venezuela International Oil & Gas Week. • Deliver and exceed revenue targets through the sale of sponsorship packages, exhibition space, speaking opportunities, and strategic partnerships. • Identify and pursue new business opportunities across oil & gas, energy transition, finance, government, and service sectors. • Create tailored commercial proposals and negotiate high-value sponsorship and partnership agreements. • Build and maintain a strong sales pipeline through proactive prospecting, industry networking, and account management. • Lead, manage, train and upskill the Americas sales team responsible for event sponsorship and delegate sales. • Set clear sales targets, KPIs, and performance metrics aligned with company objectives. • Monitor team performance and provide coaching to maximize productivity and results. • Ensure effective use of CRM systems and accurate reporting of sales activity and forecasts. • Develop and maintain relationships with senior decision-makers across energy companies, government agencies, investors, and service providers. • Manage key strategic accounts and ensure high levels of client satisfaction and repeat business. • Represent Energy Capital & Power at industry events, conferences, and networking opportunities. • Conduct market research to identify emerging trends, new sectors, and partnership opportunities in the Americas energy market. • Provide regular sales reports, revenue forecasts, and market insights to the Commercial Director.

• Makes timely, accurate, and customer-focused Long-Term Disability new and ongoing claim decisions on moderately complex to highly complex claims using advanced independent discretion guided by company procedures and regulatory standards; handles the most complex claims from a clinical and financial perspective; reaches out to obtain relevant clinical, vocational, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents and renders the claim decision as quickly as possible • Documents the claims system in an accurate and comprehensive manner; prepares, updates, and utilizes a claim management plan to attain the most appropriate outcome; remains in full compliance with regulatory requirements; demonstrates an above average level of proficiency in product and claims administration techniques; remains fully compliant with operational standards; meets or exceeds claim team operational metrics • Maintains a superior level of genuine caring and empathetic customer service throughout all interactions; takes appropriate actions to earn the claimant's and employer's trust and confidence; anticipates customer’s needs and takes action as appropriate • Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence • Mentors and coaches new team members and participates in projects supporting the team's business initiatives