• Define a market-driven product vision aligned with organizational goals • Own and maintain the product roadmap, taking industry trends, customer feedback, and business objectives into account • Identify unique opportunities to innovate in the identity verification space while ensuring regulatory compliance and scalability across diverse industries • Analyze and deeply understand customer needs in identity verification workflows, including KYE processes, and risk reduction methods • Collaborate with sales and client engagement teams to synthesize client feedback, translating insights into impactful product decisions • Work closely with engineering, user experience design, marketing, and operations teams to ensure timely delivery of high-quality solutions • Partner with business development and sales teams to identify go-to-market strategies and optimize product positioning • Continuously monitor product adoption, competitive performance, and customer satisfaction metrics • Define KPIs and metrics for product success, offering regular updates to leadership • Drive engagement with internal stakeholders (executive teams, engineering, marketing teams) and external stakeholders (customers, partners, regulatory bodies) to ensure smooth development cycles and market readiness

• Lead the end-to-end product development process from discovery to launch • Conduct market research, competitor analysis, and customer feedback to generate business insights • Partner closely with engineering and design teams to rapidly develop best-in-class products • Define key product metrics and performance indicators to measure product success • Manage the product backlog, prioritize features, and make data-driven decisions to optimize resource allocation and maximize product impact • Engage deeply with customers to understand buyer and user needs, and diagnose pain points • Collaborate with marketing and sales on field enablement and go-to-market activities • Work with stakeholders to develop and optimize product execution processes

• Contribute to the product vision and maintain a multi-year roadmap for assigned payment integrity products, ensuring alignment with organizational strategy. • Conduct market and competitive assessments across payer cost containment, claims editing, coordination of benefits, subrogation, analytics-driven review, and clinical validation to inform product decisions. • Identify and evaluate new opportunities, regulatory requirements, and industry innovations that impact product direction. • Define, track, and communicate product performance metrics, including customer value delivery, operational outcomes, and financial performance. • Translate product strategy into clear requirements, epics, and user stories supported by well-defined business cases. • Apply data-driven prioritization frameworks to manage and refine the product backlog and roadmap. • Lead product discovery, MVP scoping, and iterative planning using Agile methodologies. • Ensure products meet compliance, security, interoperability, and quality standards in partnership with legal and compliance teams. • Collaborate closely with engineering, operations, and data science teams to advance both rules-based and AI-enabled payment integrity capabilities. • Partner with sales, marketing, customer success, and implementation teams to support go-to-market activities, product positioning, and customer adoption. • Engage directly with customers to understand workflows, validate assumptions, and evaluate product performance in real-world environments. • Represent the product area in customer discussions and advisory councils, ensuring feedback is captured and translated into actionable enhancements.

• Go deep on critical district workflows (e.g., school-wide and district-wide points and communications, rostering) to make them smooth, reliable, and lovable • Break big problems into small releases and figure out how to measure what matters, early • Define clear success metrics, design adoption funnels and always be looking for ways to improve adoption, activation, engagement and retention • Work with GTM, CS, and Support on launches so that your stakeholders are enabled, and districts can see the value that you built • Work to make district features and their adoption a flywheel for bottoms‑up growth in teacher signups and activation • Enable the ecosystem by building platform capabilities that let districts/schools and third parties build on Dojo and that allow important partners to access our network.