• Relationship management of a portfolio of customers, building a deep understanding of the customer, market and specific needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction. • Planning, scheduling and carrying out meetings with key individuals within institutional organizations to close business and other sales opportunities within DACH, using consultative selling techniques and offering bespoke and added value solutions to maximize sales opportunities. • Analyse sales figures, run reports, maintain our adoption database and communicate with colleagues in the sales, marketing and editorial departments. • Accurate and timely maintenance of CRM systems. • Building and maintaining effective external and internal relationships, building an understanding of the Higher Education sales strategy across the wider business and externally where appropriate. • Updating the Head of Sales with reporting on sales activities and bring to their attention any problems/challenges with recommendations for resolution.

• Building and maintaining effective provider relationships with medical groups and associated primary care physicians, specialists, hospitals, and ancillaries. • Drive strategic dialogue and planning with providers. • Manage the end-to-end operational interface with providers across all contractual fee types and risk arrangements. • Oversee executive escalation governance and resolve complex, cross-functional provider issues through structured project management. • Lead Joint Operating Committees (JOCs) and executive performance reviews with MSOs, IPAs, and medical groups.

• Meet sales targets and quotas to increase revenue • Maintain positive customer relationships • Devise effective territory sales and marketing strategies • Identify and understand key local initiatives and legislative mandates that influence territory business climate • Identify new potential clients & conduct outreach via phone calls, emails, etc. • Develop and execute new and renewal business and implement expansion strategies • Present YouScience story / sales pitch / demo with prospective clients • Overcome objections and resolve concerns • Manage follow up with key leads and accounts • Provide product recommendations based on customer feedback • Document interactions in CRM system according to established processes • Travel to, participate, and present at education conferences and events to cultivate customer relationships • Participate in team meetings and training sessions • Monitor competition within assigned region • Assess sales performance according to KPIs • Prepare and deliver quarterly territory review presentations to sales management • Regularly align with internal functional teams ensuring project deliverables and customer expectations align with services offered • Maintain a growth mentality, think outside the box, and seek constant skill improvement and knowledge while working collaboratively with peers • Exceptional time management, organizational skills, and responsiveness to customer needs • Support team and company in achieving all team and company goals

• Identify, develop, and close new business opportunities within the enterprise and public sector segments • Expand and manage existing customer accounts to drive long-term growth and retention • Own and manage the full sales cycle, from prospecting and qualification to negotiation and closing • Build and maintain strong relationships with senior decision-makers and key influencers (including C-level executives) • Position Signit as a trusted, strategic, and long-term partner for enterprise customers • Develop and execute account plans and tailored sales strategies to address customer needs and pain points • Set, track, and achieve sales targets and KPIs aligned with company objectives • Maintain accurate reporting of sales activities, forecasts, and pipeline through the CRM system