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IT Analyst I
Location
Maine
Posted
74 days ago
Salary
0
Seniority
Junior
Job Description
IT Analyst I
Versant Power
• Be a part of the team that is transforming the power industry of northern and eastern Maine. • Provides technology support, triage, configuration, testing and maintenance. • Monitors and maintains all operational processing as prescribed. • Reports on anomalies and works with intermediate and senior technicians. • Supports development and testing of new applications, application changes, and upgrades. • Provides secondary testing and documentation for proposed solutions before moving to production. • Aids internal customers by providing data analyses, problem analysis, testing analysis and problem resolution. • Research and recreate system issues submitted by internal customers. • Works with external vendors to resolve system issues as needed.
Job Requirements
- AS in Computer Science or equivalent experience required.
- Minimum of 6 months experience in a client-focused IT support role preferred.
- Exposure to testing methodologies required.
- Strong customer service ethics, and the ability to work independently or in teams.
- Excellent written and oral communication skills.
- Exposure to utility application systems, billing systems and/or electrical infrastructure and design preferred.
- Must be willing to travel for training.
- Position requires a valid driver’s license.
Benefits
- Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions.
- Equal Opportunity Employer.
- Tobacco-free, drug-free and fragrance-free workplace.
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