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Idea-to-cash solutions that help drive revenue at thousands of organizations around the world.
Knowledge Engineer
Location
United States
Posted
78 days ago
Salary
0
Seniority
Senior
Job Description
Knowledge Engineer
Revalize
• Contribute to the Professional Services team by providing excellent customer service and support • Execute on project implementations • Review, analyze, and evaluate customer business requirements and solution objectives • Participates in ongoing implementation team decisions and internal projects • Writes detailed steps required to develop or modify applications • Lead implementation specific activities and conduct meetings with new and existing customers • Input issues and case data into customer facing and internal issue tracking applications • Work with other Professional Services team members to support customer needs • Communicate with internal Product Development team members for technical support needs
Job Requirements
- Bachelor’s degree in mechanical engineering or related major
- Technical aptitude and ability to quickly learn new software
- Exceptional interpersonal, presentation, and communication skills
- Strong analytical and technical background
- Must be highly organized and work well under pressure
- Must be able to work independently, as well as, under supervision
- Must be willing to accept responsibility and show good judgement, initiative, and resourcefulness
- Must value working in a collaborative environment
- Excellent problem solving, research and analysis, technical, and leadership skills
- Some travel is required
Benefits
- PTO
- Sick and Parental Leave
- Medical, Dental, and Vision Insurance
- 401(k) Plan
- Health Savings Account
- Life Insurance
- Employee Assistance Program
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