• Present and sell insurance products to new and existing customers. • Reach out to potential clients who have requested coverage. • Handle customer inquiries and resolve complaints. • Participate in regular Zoom training sessions.

• Request, review, and manage Certificates of Insurance (COIs) to ensure proper coverage and compliance • Obtain and track loss runs reports from insurance carriers and brokers • Monitor insurance policy renewals, expiration dates, and coverage updates • Maintain accurate and organized digital insurance files and documentation systems • Review documents for completeness, accuracy, and compliance with internal standards • Communicate professionally with insurance brokers, underwriters, and external partners • Follow up consistently on pending documentation and required updates • Track compliance deadlines and ensure no gaps in coverage • Support internal risk management processes by maintaining reliable and up-to-date records • Assist with preparation of documentation for audits and internal reviews

Role Description Globe Life AO is proud to offer 100% remote, work-from-home opportunities for motivated professionals seeking long-term career growth, flexibility, and purpose. This role is ideal for individuals who are driven, service-oriented, and eager to grow within a performance-based, mentorship-focused organization. As part of our continued year-over-year growth, we are expanding our remote team and looking for candidates ready to build a rewarding career while maintaining a healthy work-life balance. You will engage with both current and prospective clients, provide expert guidance, and deliver a high standard of professional service. Key Responsibilities - Guide new clients through the onboarding and enrollment process - Deliver personalized service by identifying and addressing client needs - Design and evaluate tailored solutions aligned with individual goals - Respond promptly and professionally to client inquiries - Expand outreach through referrals and professional networking - Maintain strict compliance with state regulations and company policies - Manage appointments and schedules efficiently to maximize productivity Qualifications - Strong communication and active listening skills - Ability to learn quickly and adapt in a fast-paced environment - Comfortable working independently while collaborating within a team - Strong work ethic with a results-driven mindset - Professional, organized, and detail-oriented Benefits - 100% Remote Position — work from anywhere in the U.S. - Comprehensive Virtual Training & Workshops - Weekly Pay with performance-based bonuses - Union Contract & Representation through OPEIU Local 277 - Company-Provided Life Insurance with Accidental Death Benefits (ADB) - Medical Insurance Reimbursement - Advanced Technology & Digital Resources - Leadership Conventions, Conferences & Mentorship Programs - Incentive Trips & Team-Building Events Why Join Globe Life AO? This is more than a job—it’s an opportunity to build a career with real upward mobility, meaningful impact, and long-term earning potential. You’ll be supported by experienced mentors, proven systems, and a culture that values growth, integrity, and excellence. If you’re motivated, goal-oriented, and ready to challenge yourself professionally, we encourage you to apply. Apply today and take the next step toward a dynamic and rewarding career with Globe Life AO.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.  How You’ll Make an Impact  You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.  How you'll make an impact - Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.  - Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.   - Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.  - Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.  - Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.  - Conduct regular audits to ensure compliance with regulations and maintain high service standards.  - Oversee the accuracy and management of client and policy data using Gallagher’s systems.  - Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.  - Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.  About You - Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience  - OR -  - High School degree/GED with a minimum of 10+ years of client service and/or claims management experience  - A Property and Casualty Insurance License.  - Proficiency in Microsoft Office.  - A desire to build relationships and deliver results.  - Adaptability and resilience in managing shifting priorities.  - A collaborative mindset to work with teams across Gallagher.  Desired:  - At least 1+ year of supervisory experience  Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.