COMPANY OVERVIEW: Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for an Auto Property Damage Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business. SCOPE: The Auto Property Damage Adjuster will be responsible for evaluating and processing insurance claims. This position involves reviewing coverage, assessing damage, determining liability, and negotiating settlements with policyholders or third parties. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within Southeast region. DUTIES: - Conduct thorough investigations for low complexity insurance claims. - Collect relevant information, such as photographs, statements, police reports, and any other documentation necessary for assessment. - Review the extent of damage to vehicles or other insured items. - Utilize industry-standard tools and software to estimate repair costs and replacement values, as needed. - Review insurance policies to verify coverage, limitations, and exclusions. - Ensure that claims fall within the scope of the policy and comply with legal and regulatory requirements. - Analyze circumstances surrounding accidents or incidents to establish liability. - Complete appropriate documentation of all interactions, investigations, and assessments. - Communicate findings and decisions to policyholders, claimants, and other stakeholders in a professional and empathetic manner. - Negotiate fair and reasonable settlements with claimants or their representatives. - Ensure compliance with company policies, industry regulations, and legal requirements during the settlement process. - Provide excellent customer service by addressing inquiries, concerns, and providing regular updates to policyholders and claimants. - Work closely with other departments, such as underwriting and legal to ensure accurate and timely claims processing. - Stay updated on industry regulations and compliance standards. EDUCATION: - Bachelor’s degree in a relevant field (such as business, finance, or a related discipline) preferred. Four years of prior experience in insurance or customer service accepted in lieu of degree. - Must hold a Florida 6-20 All Lines Adjuster License - A dual license in Texas is highly preferred - Bilingual preferred (English/Spanish). SKILLS & EXPERIENCE: - Knowledge of property and casualty insurance policies, regulations, and procedures is a plus. - Proficient in Word, Excel, Windows-based applications, and internet usage. - Strong analytical and problem-solving skills. - Excellent communication and negotiation abilities. - Attention to detail and organizational skills. - Ability to work independently, make sounds judgments, and handle multiple claims simultaneously. BENEFITS: - 401(k) Retirement Savings Plan with employer match. - Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance - Paid Time Off, Holidays, and Leave programs. - Flexible spending accounts - Basic Life Insurance and Voluntary Life/ADD - Voluntary Short Term and Long-Term Disability Please note that the salary range listed is an estimate provided by the job board and might not align with accurate information. The actual salary for this position may vary based on experience and qualifications. Candidates are encouraged to discuss compensation during the interview process. UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https://www.e-verify.gov/. UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job! As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims. You'll wear a few hats that will require a level of experience: - The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always. - The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. - The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress. - The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations. - The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills. - The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. Preferred Qualifications: - Reside in Harford County, MD - 2-3 years previous experience as outside adjuster is highly desired. - Proficiency in using Xactimate and other relevant software for estimating preferred. - Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements. - Excellent communication and interpersonal skills to provide exceptional customer service. - Ability to travel to customers' homes and handle virtual claims countrywide effectively. - Detail-oriented and organized, with a focus on delivering high-quality work. - Residency within the posted location is mandatory for this role. Required Qualifications: - Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof. - Valid driver's license and willingness to travel as part of the job requirements. You’re provided with comprehensive training: - The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work - Ongoing training opportunities for continuous improvement happen regularly on the job ** Please note, you will be required to attend 2-weeks of training that will take place in Dallas, TX ** Notice of Licensing Requirement: - As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. - If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Sign On Bonus: - You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License. **Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus. Company Car: Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work. Allstate Benefits: Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes: - Competitive pay with needed support for continuous development and career advancement. - Flexibility in scheduling and a time off policy that helps support your work/life balance. - Initial and ongoing training to get you proficient in your new role. - Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more. #LI-DL1 Skills Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Insurance Claims, Multitasking, Organizing, Working Independently, Xactimate Compensation Base compensation offered for this role is $78,000-$115,000 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues • Some upselling of products or services to existing customers may be required

• Traiter les nouvelles demandes de modifications de contrat en assurance de particuliers par téléphone ou en entrevue avec le client • Voir à la satisfaction du client : informer et conseiller la clientèle en matière d’assurance • Offrir un service rapide et de qualité en offrant des produits à valeur ajoutée sur les contrats • Suivre les normes des assureurs à l’égard de la qualité des risques et des politiques de souscription • Réviser au quotidien les contrats afin de maintenir le taux de rétention exigé • Développer les ventes latérales en obtenant les dates d’expiration