• Client Relationship Management: Act as the primary advisor for B2B enterprise clients, maintaining long-term partnerships and ensuring their RevOps goals are met. • Project Lifecycle Oversight: Manage the end-to-end delivery of RevOps projects, from initial discovery and auditing to implementation and reporting. • Strategic Roadmapping: Work with clients to prioritize their RevOps backlog, aligning technical tasks with broader business revenue goals. • Scope & Resource Management: Define project scopes, manage timelines, and coordinate with internal technical specialists to ensure resource efficiency. • Meeting Facilitation: Lead weekly client syncs, present project status updates, and conduct post-mortem analyses on completed campaigns or system migrations. • Quality Assurance: Review technical deliverables to ensure they meet client requirements and align with the strategic vision before delivery. • Reporting & Communication: Provide clear visibility into project health on a recurring basis, flagging if a client relationship needs immediate attention.

Portless is reinventing e-commerce logistics by letting brands ship directly from the factory floor in Asia to customers worldwide — no sea freight containers, no months-long cash lock-ups in inventory. Ecommerce brands in apparel, beauty, electronics, and home goods use our platform to offer fast delivery at a cost that rivals traditional 3PLs while we handle everything in-between. Our revenue is growing aggressively and this is a great opportunity to get in early at a high-growth company. Why This Role Matters You will be the analytical engine for our GTM (Go-to-Market) teams. As the owner of our most critical business dashboards, you will be the architect of visibility for leadership and the source of truth for data-backed decisions across Sales, Marketing, Partnerships, and Customer Success. Your insights will directly influence our most important strategic choices—from pricing and deal structuring to campaign investments and customer adoption strategies. By proactively diagnosing the funnel and identifying both risks and opportunities, you will be a key catalyst for sustainable revenue growth. What You'll Do - Own and evolve the core GTM dashboards in Metabase, ensuring they serve as the single source of truth for leadership visibility and cross-functional decision-making. - Conduct deep-dive analyses into funnel performance, customer adoption, campaign ROI, and partnership efficacy to proactively surface risks and opportunities. - Partner directly with leaders in Sales, Marketing, CS, and Partnerships to answer critical business questions, influence strategy, and track initiative success. - Model and analyze key strategic initiatives, such as pricing changes, go-to-market initiatives, deal sizing matrices, and investment priorities, providing data-driven recommendations. - Build and maintain robust data models and pipelines in BigQuery using SQL and Python to ensure data accuracy and accessibility for analysis. - Support ad-hoc analytical needs across the organization, turning complex data into clear, actionable insights. What You Bring - 3–5+ years in a Revenue Operations, Sales Operations, Business Intelligence, or Strategy & Operations role within a B2B SaaS company. - Expert proficiency in SQL for complex data extraction, transformation, and analysis. - Strong working knowledge of Python (e.g., Pandas, NumPy) for data manipulation, analysis, and automation. - Proven experience building and maintaining dashboards in modern BI tools (Metabase, Looker, Tableau, or similar), with a portfolio or examples of work that drove business decisions. Experience working with cloud data warehouses (BigQuery, Snowflake, Redshift). - A keen business acumen with the ability to translate data into a compelling narrative for GTM leaders, influencing strategies on pricing, funnel optimization, and customer adoption. - Excellent project management and communication skills, with the ability to manage stakeholders across multiple departments. Nice to Have - An excitement to solve new challenges - Knowledge of logistics, marketplaces, or usage-based business models. - Experience in a high-growth startup environment where processes and data models are being built and scaled. - Previous experience in analyst capacity outside of revenue

• Own the end-to-end lifecycle of revenue enablement content, from creating, organizing and optimizing to maintenance and measurement • Proactively identify sales team needs, translate complex product updates into actionable content, and ensure our sales team has up-to-date, compelling resources that support the full buyer lifecycle • Develop and manage best-in-class sales assets including pitch decks, talk tracks, battlecards, one-pagers, case studies, and playbooks aligned to buyer personas and the sales process • Partner closely with Sales, Marketing, Product, and Customer Success to translate product value into clear, compelling seller-ready messaging • Ensure consistent, on-brand messaging across all sales content and communications • Maintain a scalable content framework that keeps materials current, easy to find, and easy to use • Support new hire onboarding and ongoing sales training with structured, high impact content • Measure content effectiveness and adoption, and continuously optimize based on feedback and performance data

• The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. • This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. • In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. • This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. • This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. • We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. • This role reports directly to the Head of Revenue Operations and will not have any direct reports.