• The Revenue Operations Manager is responsible for designing, scaling, and optimizing the end-to-end revenue engine across Sales, Partnerships, Marketing, and Customer Success. • This role owns GTM systems, data, process, forecasting, and performance management to drive predictable revenue growth and operational efficiency. • In this role, you will create and implement high quality reporting and insights to advise our internal stakeholders to make data-driven decisions. • This role partners closely with Sales, Enablement, Partnerships, and Finance to ensure alignment across strategy, execution, and measurement while building scalable infrastructure for growth. • This role is for a self-starter and problem solver with incredible ability to influence our organization and work cross-functionally with nearly all teams. • We’re looking for a team player, who can think quickly on their feet, and navigate a rapidly growing organization to get things done at high velocity and with superb quality. • This role reports directly to the Head of Revenue Operations and will not have any direct reports.

• **System Architecture:** Own the technical configuration and development of our core revenue stack (e.g., Salesforce, HubSpot, Gong, Zapier, 6sense). • **Custom Development:** Write scripts (Apex, JavaScript, Python) to automate complex workflows that out-of-the-box tools cannot handle • **Integrations:** Build and maintain API connections (REST/webhooks) between our CRM, marketing automation, and product data to ensure a "single source of truth." • **Tool Evaluation:** Vet and implement new tools; act as the technical lead for buying vs. building decisions.

About Checkmate Checkmate is an AI marketing platform modernizing eCommerce by enabling smarter, more connected buying experiences between brands and consumers. Our platform resolves anonymous traffic, enriches customer data, and activates high-intent audiences across onsite, owned, and paid channels—unlocking net-new revenue brands can’t access on their own. We offer three core products: Enrichment – Resolve anonymous visitors and power lifecycle flows Targeting – Deliver single-use offers across high-performing surfaces Audiences – Capture pre-checkout emails and turn into competitive insights Role Overview We’re hiring a performance-driven operator who loves building, improving, and optimizing the systems that power revenue. This role is deeply executional: you will configure flows, implement updates across CRM and paid channels, monitor performance, run tests, and ensure brands are set up to get the full value of Checkmate’s products. You’ll support the performance work that sits at the center of our business—turning identity data, shopper behavior, and product signals into clean, accurate, high-impact execution. You’ll support senior team members handling strategy and client-facing conversations with the performance that actually makes it all happen. If you enjoy tinkering, experimenting, tightening flows, and seeing your execution influence revenue lift, this role will be energizing. What You’ll Do Build & Maintain Lifecycle Flows - Create, update, and QA Klaviyo/Braze/Attentive flows for Enrichment - Implement segmentation logic, event triggers, and timing rules - Refresh creative components, templates, and conditional logic - Ensure flow performance aligns with best practices provided by team leads Performance Optimization Execution - Monitor channel-level and flow-level performance to spot trends - Implement optimizations and variations - adjust messaging, timing, and targeting to support A/B and multivariate tests - Support implementation of experiments across email, SMS, onsite widgets, and other surfaces - Update paid channel creative, copy, or settings when needed to keep performance tight Operations & Configuration - Manage CRM setups, integrations, tagging, and data hygiene - Keep brand configurations accurate across channels and surfaces - Troubleshoot delivery issues, sync inconsistencies, or flow errors - Maintain documentation, setup checklists, and workflow guides Cross-Functional Execution - Work closely with team leads to translate performance insights into execution steps - Collaborate with Product, Engineering, and Data when technical adjustments are needed - Surface operational issues or performance anomalies internally Build for Scale - Help standardize templates and reusable flow components - Improve execution workflows and reduce manual steps - Contribute to internal playbooks and repeatable performance processes Why This Role Matters Your execution is what turns our product into performance. When flows fire correctly, tests run smoothly, ads stay fresh, and operational details are tight, brands feel the impact and so does our revenue. You’ll be a foundational part of how we deliver high-quality results at scale. Can’t wait to chat with you!

• Oversee the full customer payment lifecycle to ensure timely collection of incoming payments • Maintain accurate customer account records • Develop effective credit and collection strategies • Collaborate with internal stakeholders to optimize cash flow and minimize bad debt • Assist with new customer onboarding including, but not limited to, setting up payment profiles for new customers to establish a means of collecting payments • Process payments from clients and perform reconciliation between amounts invoiced and amounts paid • Monitor customer payment behaviors and autonomously flag at-risk accounts and developing high-risk situations to internal leadership • Collaborate with clients, finance and accounting to resolve billing disputes and customer inquiries • Manage communication with internal stakeholders and clients surrounding overdue payments • Perform customer credit evaluations and set credit limits as needed • Analyze receivables aging reports and prepare regular status reports for leadership • Drive process improvements to increase efficiency and accuracy in accounts receivable operations • Work with operations team members on internal cash flow and revenue recognition projects • Proactively iterate customer-facing messaging to ensure engagement