• Turn Inbound Interest into Closed-Won: Qualify, discovery, demo, and negotiate deals from first touch to signature. Own the full cycle. • Improve Retention: Track usage and engagement, develop at-scale interventions for at-risk accounts, and help us build a more sustainable SMB business. • Become A Product Expert: Become a product expert to have high-value conversations with Product Leaders and Champions. • Build Scalable Processes using Automation and AI: You will have the unique opportunity to iterate on the systems, playbooks, and best practices that serve as the foundation for SMB.

• Identify, prospect, and close new enterprise customers within an assigned territory or market segment. • Lead complex, consultative sales cycles involving multiple stakeholders, including C-suite and firm leadership. • Develop compelling value propositions using ROI analysis, cost modeling, and industry insights. • Maintain accurate pipeline management, forecasting, and opportunity tracking in Salesforce. • Own a portfolio of accounts post-close, serving as the primary commercial relationship owner. • Drive expansion, upsell, and cross-sell opportunities aligned to client goals and modernization initiatives. • Build and execute account plans focused on long-term value, cloud adoption, and product utilization. • Proactively manage renewals in partnership with Customer Success, ensuring retention and growth targets are met. • Establish trusted advisor relationships with senior client stakeholders. • Collaborate closely with Sales Engineers, Product, Customer Success, and Marketing to deliver tailored solutions. • Advocate for client needs internally, influencing roadmap priorities and service improvements. • Educate clients on best practices, new functionality, and industry trends. • Perform other duties as assigned to support departmental and company objectives.

• Identifying, prioritizing, and pursuing high-value enterprise prospects to drive new customer acquisition across your territory • Developing and executing strategic account plans to penetrate target organizations and expand pipeline • Owning the full sales cycle, from prospecting and discovery through negotiation and close • Building and maintaining relationships with key stakeholders, including executive-level decision makers • Partnering cross-functionally with marketing, SDRs, and partners to generate and accelerate qualified opportunities • Forecasting pipeline and bookings, ensuring consistent progress towards targets

• Serve as a consultative sales partner to professional vacation rental operators, helping them increase direct bookings and ancillary revenue. • Proactively engage inbound leads and identify management and ownership groups to target as prospective partners. • Conduct discovery conversations to understand partner goals and recommend tailored solutions that drive measurable revenue impact. • Own the sales process end-to-end—from discovery and demos through pricing discussions, contracting, and close. • Use sales data, partner performance metrics, and market trends to inform recommendations and prioritize opportunities. • Track and report on pipeline activity, conversion rates, and revenue performance using CRM and internal tools. • Identify performance gaps or anomalies and surface insights to Partner Success and Sales leadership. • Share feedback from the field to help refine messaging, pricing, and product positioning. • Work closely with Partner Success to ensure smooth handoffs and strong post-sale outcomes. • Partner with Marketing to align on lead quality, campaigns, and sales enablement materials. • Collaborate with Product and Finance to stay fluent in product capabilities, pricing structures, and value drivers. • Support evolving sales processes as the business scales. • Maintain accurate and up-to-date CRM records, including notes, forecasts, and deal stages. • Follow established sales playbooks while continuously refining your approach based on results. • Assist with sales documentation, FAQs, and internal knowledge sharing.