About the Role CallMiner has evolved from a leader in conversation intelligence to a provider of the world’s most comprehensive AI-powered Customer Experience (CX) automation platform. We are seeking a Customer Success Director to join our success team and lead the strategy, execution, and measurable value realization for a portfolio of our customers. As a Customer Success Director you manage a portfolio of mid-size to large strategic accounts within assigned industries or verticals. You will deliver measurable customer outcomes by creating and executing Strategic Success Plans that drive ROI, expand multi-platform adoption, and support operational excellence. As the primary partner for program leads and executive sponsors, you will ensure that their business priorities are closely aligned with our solutions and services. You will work closely with Customer Success Managers and collaborate across the organization with Sales Executives, Account Managers, and other cross-functional teams to ensure customer success activities directly support revenue, growth, and retention goals. This position is ideal for professionals with established customer success skills who demonstrate professional curiosity; a continuous drive to deepen industry expertise, understand complex customer needs, anticipate emerging trends, and the confidence to challenge assumptions (a challenger mentality) to optimize strategy, execution, and measurable results. Primary Responsibilities - Manage ACV portfolio up to $10M. - Engage strategic accounts with expanding platform coverage and integrations. - Lead creation and execution of Strategic Success Plans aligned to customer objectives and measurable ROI. - Engage technical, operational, and executive stakeholders through targeted communication and strategic calls. - Maintain program-level relationships with customer executives. - Drive strategic cross-functional collaboration; translate market insight into actionable portfolio strategies. - Manage renewals and expansion planning for assigned accounts. - Mentor Customer Success Managers to elevate strategic delivery quality. - Travel up to 30% for customer on-site needs. - Monitor account health and success metrics in Gainsight.

Role Description We are seeking a high-impact Sales Director to serve as a "founding operator" responsible for spearheading the commercial growth of Nsure. In this role, you will navigate the complex intersection of healthcare operations and financial technology to define our go-to-market strategy and win the first enterprise health system contracts. Reporting directly to the CEO, you will act as a "Solution Seller" rather than a traditional account manager. You will own the end-to-end sales cycle for a sophisticated SaaS product, architecting the sales playbook and building the foundational revenue team from the ground up. This is a role for a builder who can communicate technical automation concepts to non-technical executive stakeholders and establish Nsure as a market leader. AI Fluency Requirement — Non-Negotiable Nsure is an AI-first organization. Every member of our leadership and operations team is expected to actively use AI tools in their day-to-day work—not as a novelty, but as a core productivity multiplier. This role requires genuine curiosity about AI, comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms, and the judgment to know when AI helps and when it doesn't. If AI makes you uncomfortable, this is not the right role. Key Responsibilities - Enterprise Sales & Revenue Generation: Own the sales cycle for Nsure’s platform, targeting mid-market to enterprise-level physician groups, health systems, and billing aggregators to drive net-new acquisition. - Strategic GTM & Playbook Development: Architect the Nsure sales playbook, defining our unique value proposition against legacy clearinghouses and optimizing the sales tech stack (CRM, intent data, and outreach automation). - Market Positioning & Solution Consulting: Act as a Subject Matter Expert (SME) on Revenue Intelligence, educating prospective clients on how automation solves "front-end" leakage while providing "voice-of-market" feedback to Product teams. - Embedded Revenue Partnerships: Identify and close partnerships where Nsure’s intelligence layer is integrated directly into existing RCM and EHR ecosystems. - Leadership & Scaling: Build the foundational revenue team by recruiting, onboarding, and mentoring future SDRs and Account Executives while setting clear performance benchmarks. The Impact You’ll Make - Commercial Growth: You will lead high-stakes negotiations and technical "deep dives" to secure the contracts that define Nsure's early market success. - Operational Excellence: You will establish a repeatable outbound prospecting engine and data-driven reporting (CAC, LTV, Pipeline Velocity) to drive predictable scaling. - Industry Authority: You will represent Nsure at key industry events (HFMA, MGMA, HIMSS) to build brand authority and a high-level referral network. Qualifications - 7–10 years of experience in Enterprise HealthTech or FinTech sales, specifically selling to healthcare providers or RCM entities. - SaaS Sales Excellence: A proven track record of meeting or exceeding $1M+ annual quotas in a recurring revenue environment. - RCM Expertise: Deep understanding of the "Front-End" Revenue Cycle, including Eligibility, Insurance Discovery, and Patient Demographics. - Builder Mentality: Direct experience establishing a sales function at an early-stage or high-growth startup. - AI Fluency: Demonstrated active use of AI tools (ChatGPT, Claude, etc.) to enhance professional productivity. Preferred - Relevant Industry Background: Direct experience selling "Revenue Integrity" or "Clearinghouse" solutions (e.g., Waystar, Availity, FinThrive). - Executive Network: Existing relationships with CFOs or VP of Revenue Cycle roles at large health systems. - Technical Savvy: Familiarity with API-based product integrations and embedded software models. - Venture Experience: Prior experience in a PE-backed or high-growth venture environment. Compensation & Benefits - Competitive base pay: $120,000 – $140,000 annually. - Additional Compensation: Bonus Eligible: High-upside, performance-based commission structure. - Benefits Include: - PTO - Medical, Dental, and Vision insurance options - 401(k) Plan with Company Match - Company-provided equipment - Fully remote work environment Join Our Mission-Driven Team At Nsure, you’ll be part of a mission-driven organization that sits at the intersection of healthcare, technology, and finance. We are looking for a Sales Director who is passionate about solving the industry’s most persistent revenue challenges through intelligent automation. If you are a strategic closer who thrives in fast-paced, growth-oriented environments, we want to hear from you.

Role Description Sous l’autorité du directeur et par délégation, le directeur adjoint a en charge le suivi des activités des 3 services de l’ATIGIP (STIG, SEP et SPAE) et se montre plus particulièrement attentif du fait de son implantation géographique à l’activité du SEP et au développement des ateliers. Il veille tout particulièrement à : - l’augmentation de la part de détenus exerçant une activité professionnelle sous forme de travail ou de formation professionnelle ; - la rédaction des textes sur la réforme du travail en détention issus de la loi dite « confiance dans l’institution judiciaire » de 2021 ; - la diversification qualitative et l’amélioration de la répartition de l’offre de travail et de formation à l’échelle nationale dans les établissements pénitentiaires (y compris par le développement de l’insertion par l’économique); - la participation de l’ATIGIP au prononcé et à la mise à exécution du travail d’intérêt général ; - le pilotage du projet InSERRE (innover par des structures expérimentales de responsabilisation et de réinsertion par l’emploi) qui vise à construire un établissement expérimental, entièrement tourné vers la formation professionnelle et le travail ; - Le lien entre les services métier de l’ATIGIP et les fonctions supports : budget, ressources humaines, informatique et communication. Qualifications - Réussir les transformations structurantes de l’organisation; - Sécuriser la conformité et la performance globale; - Renforcer la cohérence inter-sites et inter-services; - Accompagner durablement l’évolution du SEP et le lien avec les fonctions support. Elements de candidature Documents à transmettre : - Pour postuler à cette offre, l'envoi du CV et d'une lettre de motivation est obligatoire. Personnes à contacter - Email : bruno-clement-petremann@justice.gouv - Téléphone : 01 70 22 81 62

Please be aware of recruiting scams! All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat. CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process. About Us: CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration. About The Role: CALSTART is seeking a Senior Director, Bus Programs to lead strategy, execution, and market acceleration efforts across zero-emission transit and school bus sectors. This leader will work closely with other initiatives, activities, and regional office leads to align priorities and advance the most effective technologies, policies, and programs that accelerate adoption of zero-emission buses nationwide. The Senior Director will drive initiative strategy, influence policy, develop and manage implementation of innovative programs, and cultivate strong industry and government partnerships. This role bridges CALSTART’s industry leadership with state and federal agencies, transit authorities, school districts, manufacturers, utilities, and member partners to ensure measurable market outcomes that drive toward a net-zero future in public and school transportation technology. The Senior Director will play a key leadership role in scaling impact nationally and across regions by working with member companies, policymakers, transit agencies, school transportation providers OEMs, and additional industry stakeholders. The Senior Director, Bus Programs is responsible for the development and oversight of the Initiative’s strategy, operational planning, and execution. This includes coordination across CALSTART initiatives, activities, policy, and regional teams to ensure alignment and measurable outcomes. This leader will manage and grow a high-performing team while overseeing a portfolio of complex programs, incentive projects, research initiatives, and market acceleration efforts that advance zero-emission transit and school bus deployment. The Senior Director reports to the Executive Vice President of Initiatives, and works in close partnership with Policy, Business Development, Regional Offices, Technology, and Member Services. These teams have been established to support and help all initiatives, including Bus, achieve their mission of driving down transportation emissions. What You'll Bring To The Table: - Initiative Strategy & Operational Leadership: Develop and manage oversight of the Bus Initiative Strategy and Operational Plan, including annual business development goals, OKRs, KPIs, and quarterly performance reviews. - Align initiative priorities with organizational strategy, funding opportunities, and market needs. - Oversee development of work plans, hiring plans, and initiative-level budget coordination in partnership with executive leadership. - Ensure cross-cutting collaboration to develop and create cutting-edge innovative demonstrations, pilots, and commercialization programs. - Identify and address key market barriers including funding complexity, procurement constraints, infrastructure readiness, workforce training, and deployment challenges. - Program & Portfolio Oversight: Oversee strategy, administration, and management of major Bus programs and projects, including demonstration initiatives, fleet transition planning efforts, first-of-a-kind deployments, and incentive programs. - Provide executive oversight of scopes, budgets, schedules, and deliverables across the initiative portfolio. - Ensure projects support Initiative goals, market acceleration, effective economic and technical federal and state policy, and develop research priorities for industry advancement. - Advance deployment technical assistance strategies including route analysis, charging and depot planning, total cost of ownership modeling, and operational transition planning. - Policy & Industry Leadership: Work closely with CALSTART’s Policy team and industry stakeholders to advance policy and regulatory frameworks that accelerate zero-emission bus deployment. - Provide subject matter expertise on battery-electric and hydrogen fuel cell bus technologies, charging infrastructure, grid integration, and fleet transition strategies. - Engage with state and federal agencies (e.g., FTA, EPA, DOE, FHWA, DOT, CARB, CEC, and others), supporting program design and implementation. - Represent CALSTART at industry forums, public events, and technical convenings. - Support funding strategies related to transit and school bus programs at the federal and state levels. - Business Development & External Partnerships: Partner with the Business Development team and the Executive Vice President of Initiatives to identify and secure new funded opportunities. - Support proposal strategy, partnership development, and funder engagement. - Maintain and expand strong relationships with transit agencies, school districts, manufacturers, suppliers, utilities, financing partners, government agencies, foundations, and community organizations. - Leverage industry networks to build coalitions and advance collaborative initiatives. - Team Leadership & Operations: Lead, mentor, and grow a passionate team of program managers, technical experts, and analysts. - Foster a culture of innovation, creativity, collaboration, accountability, and determination. - Ensure effective coordination across regional offices, initiative teams, supporting staff teams, and member companies. - Support talent recruitment, onboarding, professional development, and performance management. What You Bring To The Table: - Education: Bachelor’s degree in Engineering, Planning, Environmental Studies, Public Administration, Business Administration, or related field required. Master’s degree preferred. - Experience: 10+ years of experience in transit, school transportation, fleet electrification, or related clean transportation sectors. - Demonstrated experience managing clean transportation programs, including zero-emission bus deployment and associated infrastructure planning. - 7+ years of program and project management experience overseeing complex, multi-stakeholder initiatives. - 5+ years of business development and partnership cultivation experience. - Proven team leadership and staff management experience. - Strong understanding of policy, regulatory, and market drivers impacting bus deployment nationally. - Knowledge of advanced bus technologies including battery-electric and hydrogen fuel cell systems. - Experience working with transit agencies, school districts, manufacturers, utilities, and public agencies. Desired Qualifications: - Exceptional strategic thinking and operational planning capability. - Ability to create and translate complex technical solutions into actionable, real-world implementation strategies. - Strong coalition-building and stakeholder engagement skills. - Technical writing, speaking, and presentation experience. - Familiarity with modeling, business case analysis, and fleet performance assessment. $140,000 - $177,960 a year We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you. We're a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success! We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more! Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.