Modern Family Law, a rapidly expanding national family law firm, is seeking a compassionate and innovative Intake Supervisor to work remotely in Colorado or Texas. Modern Family Law offers dynamic compensation, a wide array of benefit selections, and a culture built on family.  The Intake Supervisor plays a critical role in overseeing the day-to-day operations of the intake department. This individual leads the intake team, monitors and reports on key performance metrics, ensures exceptional client service, and maintains accurate data and reporting within company systems.  This role is accountable for the overall performance of the intake team, including conversion rates and intake productivity. The ideal candidate is a highly organized, detail-oriented leader with strong call center management experience and a proven ability to manage performance, improve workflows, and support team development.  This position reports directly to the Sales Enablement Manager and works closely with cross-functional teams to ensure an efficient and positive intake experience for prospective clients.  Key Responsibilities:  Team Leadership & Development  - Supervise and support the intake team to ensure consistent delivery of high-quality service to prospective clients.  - Provide ongoing coaching, feedback, and performance management to intake specialists to support professional growth and accountability.  - Conduct regular performance reviews and implement improvement plans when necessary.  - Partner with leadership to develop clear action plans that support team performance and departmental goals.  - Participate in the recruitment, interviewing, and hiring of intake specialists to ensure strong team composition.  - Assist in onboarding and training new intake team members to ensure consistent understanding of firm processes and client service expectations.  - Monitor staffing levels and assist in managing team schedules to maintain operational coverage and efficiency.  - Manage employee timecards within the designated platform and address attendance matters, including corrective action when necessary.  Intake Operations Oversight  - Oversee daily intake operations to ensure prospective client inquiries are handled promptly, professionally, and in accordance with firm standards.  - Ensure incoming and outgoing communications are properly documented and tracked across company platforms.  - Support the intake team in managing lead flow, prioritizing inquiries, and ensuring timely follow-up with prospective clients.  - Monitor team adherence to intake scripts, procedures, and service standards to maintain a consistent client experience.  - Assist the intake team in resolving complex or sensitive client situations when needed.  KPI Management & Reporting  - Monitor and report on key intake performance indicators including conversion rate, response time, lead follow-up, and overall intake productivity.  - Maintain accountability for the team's overall conversion rate and intake performance.  - Review intake activity and team performance to identify trends, operational challenges, and opportunities for improvement.  - Ensure leads are properly captured, tracked, and followed up on in accordance with intake processes.  - Oversee lead qualification and pass rates to ensure alignment with firm hiring and case acceptance goals.  - Generate and deliver regular performance reports to leadership on intake metrics, team productivity, and lead outcomes.  Data Management & System Oversight  - Ensure accurate and timely entry of client and lead information within company platforms and CRM systems.  - Maintain high standards for data accuracy to support reliable reporting and operational visibility.  - Utilize systems such as Salesforce and other intake tools to track team performance and workflow activity.  - Identify opportunities to improve processes, workflows, and reporting capabilities through technology and system enhancements.  Policies, Compliance & Process Improvement  - Develop and maintain policies and procedures for the intake department.  - Stay informed about company requirements, policies, and operational standards to ensure compliance.  - Identify opportunities for process improvements and implement operational changes to enhance efficiency and client experience.  - Collaborate with Sales, Marketing, Operations, and IT teams to support a seamless and effective intake process.  - Other duties and projects as assigned.

About the Team Founders Classical Academy is a virtue-centered online school serving grades K–9. We provide a traditional classical education through a modern, blended delivery model that combines synchronous (live) instruction with asynchronous learning. Our mission is to pursue knowledge and promote virtue, preparing students for prosperous lives in a free society. As an online academy, we leverage the time-tested Trivium method to nurture both intellectual and moral growth in a supportive, 21st-century digital environment. We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods. The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. ELIGIBILITY: Open to residents of Texas About the Opportunity - Assist with the implementation of the Individualized Education Plan (IEP) for each student served - Write IEPs in a timely manner - Participate in the Multi-Tiered System of Supports (MTSS) - Maintain all student records and files according to federal, state and local mandates - Complete all necessary paperwork within timelines to be compliant - Complete progress reports as required - Complete all components of all paperwork - Work 1:1, in small groups or in whole class sessions with students - Administer Transition Assessments - Write lessons plans to accommodate goals in the student’s IEP - Teach all subjects following the school’s course of study or as assigned - Schedule and participate in IEP and other meetings for students with disabilities - Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed - Work with the teaching staff to improve standardized and proficiency testing results - Maintain confidentiality concerning all student information and any professional matters - Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records - Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school - Work with Related Services to keep evaluations current, updated every three years - Provide resources for classroom teachers for areas of disability - Attend professional developments as assigned About You - Masters’ Degree preferred - Current State certification/licensure in appropriate area - Three years of teaching experience, at least 2 of which are in special education preferred - Strong content knowledge in one or more content areas - Familiarity with state proficiency testing state teaching standards - Understanding of and/or willingness to learn the MTSS process - Prior experience working with a diverse student body - Excellent written and verbal communication skills that reflect professionalism and tact at all times - Genuine care for children and a passion for teaching - Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications - Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs - Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members - Strong ability to gather, analyze, and interpret student data to make sound educational decisions - Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality - Ability to and willingness to work occasional evenings - Valid driver’s license and ability to perform occasional local and in-state travel - Ability to pass federal, state and local background checks - Knowledge of co-teaching models and the ability to co-teach About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

• Actively engage students through frequent interaction that motivates them to succeed and conveys genuine energy and enthusiasm for their learning. • Guide students in active collaboration and the application of their learning in problem- and project-based learning demonstrations. • Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments. • Demonstrate relevant and current subject-matter expertise, and help students connect concepts across their academic program. • Provide feedback to your program chair on possible curricular improvements.

• Ensure effective Communication regarding Workflow - Work Capacity and ability to meet weekly Targets • Provide timely and clear communication regarding client work status and Client Queries • Work co-operatively and collaboratively with All Levels of the client Team • Demonstrate Professionalism and maintain strong Team Rapport • Actively attend and participate in Staff Training • Adhere to the Client Care Program Requirements Demonstrate: Values in day-to-day Work and Interactions • Provide Timely - Quality and Professional Service to Clients • Identify Opportunities to improve the Client Experience and escalate as appropriate • Adhere to Firm Marketing Initiatives outlined in the Client Care Program • Assist with preparation of the Client Pulse and Articles for Clients and Firm Website • Maintain Technical Knowledge through ongoing Learning and Professional Development • Assist with Engagement Agreements and Client Onboarding Processes • Support effective and timely Client Engagements - Disengagements and Onboarding • Assist the Client Practice Manager with review and improvement of Firm Templates • Liaise with the client regarding improvements to Firm Templates - Systems and Procedures • Assist with Administration - Office and Procedural Tasks as required • Undertake thorough Self-Review of all Client Work • Participate in additional Projects as assigned