I. Job Summary Supervises the activities of the Area's Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers resulting in additional revenue. This position is a remote opportunity that will require occasional travel to the Phoenix Sales Center office. II. Essential Duties and Responsibilities - Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team. - Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and work with the Area Sales Manager to help resolve escalated or unique customer issues. - Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity. - Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions. - Executes ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives. Encourages feedback and is available to answer questions, provide direction and/or offer assistance when needed. - Participates in training and coaching the Inside Sales staff. - Sets up and maintains accurate customer records for all customer interactions. This includes prospect data, contracts, orders and service machine documentation. III. Qualifications A. Required Qualifications - Bachelor's Degree (accredited) or in lieu of a degree, - High School Diploma or GED (accredited)and four (4) years of relevant work experience. - 2 years direct business-to-business sales (in addition to education requirements). B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a remote environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. The expected base pay range for this position across the U.S. is $70,100 - $90,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay. V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions. WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.

The Role We are seeking a results-driven and experienced Luxury Destination Specialist - Tropics to join our team. This role is ideal for someone who thrives in a fast-paced, high-performance environment and takes pride in building relationships that drive repeat business. You’ll serve as the key point of contact for our partner agencies and their luxury clients, creating custom travel experiences, converting leads into bookings, and consistently exceeding revenue targets. Responsibilities - Serve as the main point of contact for partner travel agencies and their luxury clients, delivering a seamless and premium service experience. - Use your strong sales instincts and persuasive communication skills to convert leads into bookings and achieve or exceed monthly revenue goals. - Create bespoke, high-end itineraries tailored to client preferences, ensuring each experience exceeds expectations. - Proactively engage with partner agencies to build and strengthen long-term relationships through effective communication, regular updates, and reliable support. - Maintain awareness of each agency’s client base and pipeline to identify new opportunities and cultivate repeat business. - Handle client inquiries, changes, and issues with professionalism, urgency, and care. - Keep accurate, detailed records of client interactions, bookings, and preferences in our CRM system. - Stay informed on global luxury travel trends, destinations, and industry insights to make inspired and knowledgeable recommendations. Requirements - Minimum 3 years of proven success in sales, ideally in luxury travel, hospitality, or a travel agency environment. - Demonstrated ability to close sales and consistently meet or exceed targets. - Strong relationship-based sales skills; you understand how to earn trust and build loyalty over time. - Experience selling Caribbean and Mexico destinations. - Excellent problem-solving and communication skills to ensure client satisfaction from planning to post-travel. - Highly organized with the ability to manage multiple clients and priorities at once. - Self-motivated, goal-oriented, and comfortable working both independently and collaboratively. - Proficient in CRM and travel reservation software. - A genuine passion for luxury travel and creating exceptional client experiences. Why Join UJV This is an opportunity to be part of a team that values initiative, excellence, and the art of relationship-driven sales. You’ll work with some of the most respected luxury travel professionals in the industry, helping create unforgettable journeys while growing your own success story.

• Area of responsibility - India • CRM leads management, analysis, and follow-up • Partner Portal quarterly results management, analysis, and follow-up • Distributors' events: Invitation and follow-up, checking lists of participants, event feedback, and improvements to increase sales and leads • Ajax events: leads qualification/tracking and participants' follow-up • Make outbound calls to potential customers to promote and sell the company's solutions • Respond to inbound sales inquiries and follow up on leads generated by other sales channels • Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements • Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system • Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise • Provide regular updates to the management on performance and progress • Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles) • Prepare proposals and other sales-related materials • Coordinate sales events, demonstrations, and presentations • Meet or exceed monthly and quarterly sales targets

Role Description We are seeking an experienced and driven Sales Manager to lead and grow a team of inbound Loan Officers, driving origination volume, building a high-performance sales culture, and executing on aggressive growth targets. - Team Leadership and Management: - Lead, manage, and motivate a team of 8–10 inbound Loan Officers to achieve and exceed origination targets. - Hold team accountable to defined KPIs across speed-to-lead, contact rate, application rate, and funded volume. - Inbound Sales Strategy: - Own inbound lead management strategy, including call cadence, speed-to-lead, and conversion playbooks. - Implement scripts and workflows tailored to real estate investors, self-employed borrowers, and fix-and-flip operators to maximize conversion and lifetime value. - Training and Development: - Train and coach Loan Officers on sales execution, loan structuring, deal qualification, and pipeline management to improve conversion rates and cycle times. - Performance Monitoring: - Track and manage funnel performance across key metrics (contact → application → funded), identifying bottlenecks and driving continuous improvement. - Reporting: - Prepare and present regular reporting on team performance, sales targets, and other key metrics to senior management, providing insights and recommendations for improvement. - Compliance: - Ensure all origination activity complies with applicable federal and state mortgage regulations, including RESPA, TILA, and licensing requirements. - Customer Relationship Management: - Own CRM workflows, lead routing, and follow-up standards to ensure no lead leakage. - Enforce disciplined pipeline management, ensuring timely follow-up and full visibility into conversion performance. - Collaboration: - Work closely with marketing, operations, tech, and customer service to ensure a cohesive borrower experience and continually improve our business. Qualifications - Bachelor's degree in Business, Marketing, Finance, or a related field preferred. - 5+ years of experience in mortgage sales management (inbound/telesales preferred) with a track record of achieving sales targets. - Strong working knowledge of non-QM mortgage products, including DSCR, bridge/RTL, and consumer programs, along with conventional/agency mortgage programs. - Excellent communication, negotiation, and interpersonal skills. - Proficiency in CRM software and LOS platforms; Salesforce preferred but not required. - Active NMLS license preferred with willingness to obtain additional states as required. - Ability to work in a fast-paced and dynamic environment. Skills - Strategic thinking and problem-solving skills. - Strong organizational and time-management abilities. - High level of resilience and adaptability. - Detail-oriented with a focus on quality and accuracy.