Truehold

Truehold - one of the nation’s leading real estate investment platforms (200+ employees, 15+ markets)—is rapidly expanding its mortgage division, Truehold Financial. This is a high-volume, inbound sales role with strong earning potential. You’ll be working primarily with real estate investors (DSCR, Fix-and-Flip, RTL) along with consumer-purpose loans, supported by a steady flow of leads from our in-house marketing engine. We’re looking for someone entrepreneurial, fast-moving, and performance-driven who wants to help build and scale a growing lending platform. Hiring in: FL, TX, NJ, MO, IL, MI, CO, GA, VA, MD, AZ What You’ll Do - Convert a high volume of inbound leads across DSCR, RTL/Fix-and-Flip, and consumer mortgage products - Qualify borrowers, structure deals, and guide clients to the best loan solutions - Collect documentation and submit clean, well-structured files to processing/underwriting - Manage a fast-moving pipeline with strong speed-to-lead, follow-up, and conversion discipline - Consistently hit monthly production and conversion targets - Partner cross-functionally with processing, underwriting, and capital markets to drive deals to funding - Provide feedback to improve turn times, workflows, and borrower experience - Contribute to building best-in-class investor lending programs What Makes Someone Successful Here - You thrive in a high-volume, inbound sales environment - You know how to move fast without sacrificing quality - You’re confident structuring deals for real estate investors (DSCR/non-QM mindset) - You’re highly responsive and understand that speed = conversions - You want to be part of a growing platform where you can have real impact Requirements - 2+ years of experience as a Mortgage Loan Officer / Originator - Proven track record of converting inbound leads and closing loans - Experience with DSCR, Non-QM, or investor-focused lending strongly preferred - Experience with consumer mortgages is a plus - Proficiency with CRM, LOS, and pricing engines - Strong understanding of loan structuring and underwriting fundamentals - Highly organized, self-motivated, and able to operate independently Nice to Have - Active NMLS license (required for consumer lending) - Experience in a startup or fast-paced lending environment - Familiarity with capital markets, pricing models, and investor products - Experience engaging with investor communities or industry events Why Join Truehold Financial - Consistent inbound lead flow — thousands of leads generated monthly - Competitive base + fixed-fee commissions per loan - Opportunity to work across DSCR, RTL, and consumer products - Exposure to a high-volume SFR and investor lending ecosystem - Fast-growing platform with real opportunity for career growth and impact - Collaborative, entrepreneurial team environment Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law.

Truehold—one of the nation’s top players in the real estate investment space, with 200+ employees across 15+ markets—is expanding their mortgage lending operations with the growth of Truehold Financial. This role offers a competitive base salary plus commission. Since this is a newer business line within the organization, we are looking for someone entrepreneurial, start-up oriented, and eager to sell and contribute to broader lending operations. Key Responsibilities: - Manage and convert inbound leads for real estate investor (DSCR, Fix-and-Flip, RTL, etc.) and consumer-purpose mortgage products - Qualify borrowers, collect documentation, structure scenarios, and submit clean files to ops to deliver a smooth, professional end-to-end borrower experience - Diagnose investor needs, structure scenarios, and guide borrowers to the best loan options - Manage a fast-moving pipeline with strong follow-up and speed-to-lead and consistent meeting of monthly production goals - Collaborate with processing, underwriting, and partners to move loans from application to funding efficiently - Maintain full compliance with internal and regulatory requirements - Provide actionable feedback to improve workflows, turn times, and borrower experience - Contribute to building Truehold Financial’s best-in-class lending programs Required Qualifications: - 2+ years of experience as a Mortgage Loan Officer/Originator - Proven track record converting inbound leads and originating mortgage loans - Real estate investor loans preferred, consumer mortgages a plus - Proficiency working with a CRM, LOS and pricing engines - Knowledge of underwriting standards and loan structuring best practices. - Excellent communication skills and a collaborative mindset - Highly motivated, organized self-starter with the ability to work independently and hit goals in a dynamic setting. Preferred Qualifications: - Active NMLS license preferred (required only for consumer-purpose loans. - Experience in a startup or fast-paced lending environment - Familiarity with capital markets dynamics, pricing models, and investor product variants - Experience representing a lender at investor events or industry groups We Provide: - Competitive compensation with fixed-fee commissions per loan - Consistent inbound lead volume from our in-house marketing team generating thousands of leads per month - Supportive, entrepreneurial environment where your input and performance have immediate impact - Exposure to a high-volume investor and SFR lending ecosystem - Opportunity to grow with a rapidly scaling mortgage platform Disclaimer: Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law

Role Description We are seeking an experienced and driven Sales Manager to lead and grow a team of inbound Loan Officers, driving origination volume, building a high-performance sales culture, and executing on aggressive growth targets. - Team Leadership and Management: - Lead, manage, and motivate a team of 8–10 inbound Loan Officers to achieve and exceed origination targets. - Hold team accountable to defined KPIs across speed-to-lead, contact rate, application rate, and funded volume. - Inbound Sales Strategy: - Own inbound lead management strategy, including call cadence, speed-to-lead, and conversion playbooks. - Implement scripts and workflows tailored to real estate investors, self-employed borrowers, and fix-and-flip operators to maximize conversion and lifetime value. - Training and Development: - Train and coach Loan Officers on sales execution, loan structuring, deal qualification, and pipeline management to improve conversion rates and cycle times. - Performance Monitoring: - Track and manage funnel performance across key metrics (contact → application → funded), identifying bottlenecks and driving continuous improvement. - Reporting: - Prepare and present regular reporting on team performance, sales targets, and other key metrics to senior management, providing insights and recommendations for improvement. - Compliance: - Ensure all origination activity complies with applicable federal and state mortgage regulations, including RESPA, TILA, and licensing requirements. - Customer Relationship Management: - Own CRM workflows, lead routing, and follow-up standards to ensure no lead leakage. - Enforce disciplined pipeline management, ensuring timely follow-up and full visibility into conversion performance. - Collaboration: - Work closely with marketing, operations, tech, and customer service to ensure a cohesive borrower experience and continually improve our business. Qualifications - Bachelor's degree in Business, Marketing, Finance, or a related field preferred. - 5+ years of experience in mortgage sales management (inbound/telesales preferred) with a track record of achieving sales targets. - Strong working knowledge of non-QM mortgage products, including DSCR, bridge/RTL, and consumer programs, along with conventional/agency mortgage programs. - Excellent communication, negotiation, and interpersonal skills. - Proficiency in CRM software and LOS platforms; Salesforce preferred but not required. - Active NMLS license preferred with willingness to obtain additional states as required. - Ability to work in a fast-paced and dynamic environment. Skills - Strategic thinking and problem-solving skills. - Strong organizational and time-management abilities. - High level of resilience and adaptability. - Detail-oriented with a focus on quality and accuracy.

Role Description We are seeking an experienced Head of Underwriting to build, lead, and scale a high-performing underwriting organization. This role will own credit policy, underwriting quality, and decisioning speed, ensuring we balance risk management with aggressive growth targets. Responsibilities - Team Leadership and Management: - Build, lead, and manage a non-QM underwriting team across DSCR, RTL, and consumer products. - Establish clear performance expectations and hold the team accountable to SLAs, quality standards, and productivity metrics. - Credit Policy Ownership: - Develop, refine, and enforce underwriting guidelines across all products. - Continuously evolve credit policy based on performance data, market conditions, and investor requirements. - Present guidelines and metrics to Investors and Sr Management. - Underwriting: - Review files prior to submission to Correspondent Lenders. - Be able to articulate positions to ensure proper loan conditions and approvals. - Underwriting Operations: - Own end-to-end underwriting workflows, including file review, conditions, exception handling, and final credit decisions. - Ensure consistent, high-quality decisioning across the portfolio. - Loan Delivery: - Ensure loans are structured, underwritten, and delivered in line with credit policy and investor requirements. - Manage conditions, exceptions, and file quality to drive clean submissions and efficient execution. - Turn Time & Throughput Management: - Drive underwriting speed and efficiency by managing pipelines, setting SLAs, and removing bottlenecks to support origination volume. - Risk & Credit Oversight: - Monitor portfolio performance, identify emerging risks, and implement adjustments to credit policy and underwriting standards to protect loan performance. - Quality Control: - Establish and enforce QC processes to ensure accuracy, consistency, and compliance across all underwriting decisions. - Exception Management: - Define and manage exception frameworks, ensuring disciplined approvals with appropriate documentation and risk controls. - Reporting & Analytics: - Track and report on key underwriting metrics, including turn times, approval rates, exception rates, and loan performance. - Provide actionable insights to leadership. - Compliance: - Ensure all underwriting activity complies with applicable federal and state regulations, as well as internal policies and investor guidelines. - Cross-Functional Collaboration: - Partner closely with sales, capital markets, and operations to align credit policy with growth objectives while maintaining disciplined risk management. Qualifications - 10+ years of mortgage underwriting leadership experience. - Deep experience with non-QM products, including DSCR, bridge/RTL, and investor lending. - Strong understanding of credit risk, loan structuring, and income/asset analysis across complex borrower profiles. - Experience building or scaling underwriting teams and processes in a high-growth environment. - Strong familiarity with LOS systems and underwriting workflows. - Ability to balance speed and risk in a production-driven environment. - Excellent analytical, decision-making, and leadership skills. Skills - Strong credit judgment and risk assessment. - Operational leadership and process optimization. - Data-driven decision making. - Attention to detail and consistency. - Ability to operate in a fast-paced, high-growth environment.

Role Description We are seeking an experienced and driven Sales Manager to lead and grow a team of inbound Loan Officers, driving origination volume, building a high-performance sales culture, and executing on aggressive growth targets. - Team Leadership and Management: Lead, manage, and motivate a team of 8–10 inbound Loan Officers to achieve and exceed origination targets. Hold team accountable to defined KPIs across speed-to-lead, contact rate, application rate, and funded volume. - Inbound Sales Strategy: Own inbound lead management strategy, including call cadence, speed-to-lead, and conversion playbooks. Implement scripts and workflows tailored to real estate investors, self-employed borrowers, and fix-and-flip operators to maximize conversion and lifetime value. - Training and Development: Train and coach Loan Officers on sales execution, loan structuring, deal qualification, and pipeline management to improve conversion rates and cycle times. - Performance Monitoring: Track and manage funnel performance across key metrics (contact → application → funded), identifying bottlenecks and driving continuous improvement. - Reporting: Prepare and present regular reporting on team performance, sales targets, and other key metrics to senior management, providing insights and recommendations for improvement. - Compliance: Ensure all origination activity complies with applicable federal and state mortgage regulations, including RESPA, TILA, and licensing requirements. - Customer Relationship Management: Own CRM workflows, lead routing, and follow-up standards to ensure no lead leakage. Enforce disciplined pipeline management, ensuring timely follow-up and full visibility into conversion performance. - Collaboration: Work closely with marketing, operations, tech, and customer service to ensure a cohesive borrower experience and continually improve our business. Qualifications - Bachelor's degree in Business, Marketing, Finance, or a related field preferred. - 5+ years of experience in mortgage sales management (inbound/telesales preferred) with a track record of achieving sales targets. - Strong working knowledge of non-QM mortgage products, including DSCR, bridge/RTL, and consumer programs, along with conventional/agency mortgage programs. - Excellent communication, negotiation, and interpersonal skills. - Proficiency in CRM software and LOS platforms; Salesforce preferred but not required. - Active NMLS license preferred with willingness to obtain additional states as required. - Ability to work in a fast-paced and dynamic environment. Skills - Strategic thinking and problem-solving skills. - Strong organizational and time-management abilities. - High level of resilience and adaptability. - Detail-oriented with a focus on quality and accuracy.

Role Description We are seeking a detail-oriented and production-focused Underwriter to evaluate and approve loans across our non-QM product suite. This role is responsible for making sound credit decisions, maintaining high underwriting quality, and meeting aggressive turn time expectations. Responsibilities - Loan Underwriting: Review and underwrite non-QM loan files across DSCR, RTL, and consumer products, including income, assets, credit, and collateral. Make clear, well-documented credit decisions in line with company guidelines. - Loan Delivery: Ensure loans are structured, underwritten, and conditioned in line with credit policy and investor requirements. Maintain high file quality to support clean submissions and efficient execution. - Conditions & Pipeline Management: Issue clear and actionable conditions, manage pipeline effectively, and ensure timely re-review and decisioning. - Collaborate with Investors: Understand Investor guidelines and be able to articulate and negotiate condition and document acceptance in a professionally and expeditiously. - Turn Time Performance: Meet or exceed SLAs for initial underwrites and condition reviews while maintaining accuracy and consistency. - Exception Handling: Evaluate and document exceptions within established guidelines, ensuring disciplined and well-supported credit decisions. - Quality & Compliance: Maintain high standards of accuracy and ensure all underwriting decisions comply with internal policies and applicable regulations. - Cross-Functional Collaboration: Work closely with Loan Officers, processors, and operations to resolve issues, move files efficiently, and improve overall workflow. Qualifications - 3–7 years of mortgage underwriting experience, preferably in non-QM or investor lending. - Experience with DSCR, bridge/RTL, or similar non-agency products. - Strong understanding of credit risk, income analysis, and loan structuring. - Familiarity with LOS systems and underwriting workflows. - Ability to manage a high-volume pipeline while maintaining quality and consistency. - Strong attention to detail and sound credit judgment. Skills - Strong credit analysis and decision-making. - Time management and prioritization. - Attention to detail and accuracy. - Ability to operate in a fast-paced, production environment. - Clear written and verbal communication.

Role Description We are seeking an experienced Head of Underwriting to build, lead, and scale a high-performing underwriting organization. This role will own credit policy, underwriting quality, and decisioning speed, ensuring we balance risk management with aggressive growth targets. - Team Leadership and Management: - Build, lead, and manage a non-QM underwriting team across DSCR, RTL, and consumer products. - Establish clear performance expectations and hold the team accountable to SLAs, quality standards, and productivity metrics. - Credit Policy Ownership: - Develop, refine, and enforce underwriting guidelines across all products. - Continuously evolve credit policy based on performance data, market conditions, and investor requirements. - Present guidelines and metrics to Investors and Sr Management. - Underwriting: - Review files prior to submission to Correspondent Lenders. - Be able to articulate positions to ensure proper loan conditions and approvals. - Underwriting Operations: - Own end-to-end underwriting workflows, including file review, conditions, exception handling, and final credit decisions. - Ensure consistent, high-quality decisioning across the portfolio. - Loan Delivery: - Ensure loans are structured, underwritten, and delivered in line with credit policy and investor requirements. - Manage conditions, exceptions, and file quality to drive clean submissions and efficient execution. - Turn Time & Throughput Management: - Drive underwriting speed and efficiency by managing pipelines, setting SLAs, and removing bottlenecks to support origination volume. - Risk & Credit Oversight: - Monitor portfolio performance, identify emerging risks, and implement adjustments to credit policy and underwriting standards to protect loan performance. - Quality Control: - Establish and enforce QC processes to ensure accuracy, consistency, and compliance across all underwriting decisions. - Exception Management: - Define and manage exception frameworks, ensuring disciplined approvals with appropriate documentation and risk controls. - Reporting & Analytics: - Track and report on key underwriting metrics, including turn times, approval rates, exception rates, and loan performance. - Provide actionable insights to leadership. - Compliance: - Ensure all underwriting activity complies with applicable federal and state regulations, as well as internal policies and investor guidelines. - Cross-Functional Collaboration: - Partner closely with sales, capital markets, and operations to align credit policy with growth objectives while maintaining disciplined risk management. Qualifications - 10+ years of mortgage underwriting leadership experience. - Deep experience with non-QM products, including DSCR, bridge/RTL, and investor lending. - Strong understanding of credit risk, loan structuring, and income/asset analysis across complex borrower profiles. - Experience building or scaling underwriting teams and processes in a high-growth environment. - Strong familiarity with LOS systems and underwriting workflows. - Ability to balance speed and risk in a production-driven environment. - Excellent analytical, decision-making, and leadership skills. Skills - Strong credit judgment and risk assessment. - Operational leadership and process optimization. - Data-driven decision making. - Attention to detail and consistency. - Ability to operate in a fast-paced, high-growth environment.

Role Description Interacting with our team of Truehold Associates is the first experience a new customer has with Truehold. We aim to ensure every potential customer you touch has an honest, human, and helpful experience with our growing startup. Responsibilities: - Making 100-150 dials (phone calls) per day - Discovering each individual seller’s motivation and educating them on how Truehold can meet their needs - Managing and scoring a large lead volume in Salesforce CRM - Meeting or exceeding expected benchmarks, including daily and monthly goals and metrics - Partnering with teams across the business, including Marketing and Real Estate Qualifications - Ability to work a schedule of Monday-Friday from 11am-8pm EST, plus two weekend days a month - Some holidays are also required - Ability to adapt through changing needs - Experience in customer-facing, relationship-building sales - Experience in phone sales, Senior Housing, and/or Real Estate is a plus - Proficiency with CRM and other technology tools Benefits - A collaborative, people-first culture with a passion for doing good and enjoying doing it - A unique opportunity to build our brand in the early stages - Competitive benefits and compensation, including 401(k) w/match - PTO and sick time - 9 paid holidays Company Description Truehold is transforming home equity access and helping thousands of Americans make their wealth work for them. By combining a home sale with a standard lease, we create flexible solutions that allow homeowners to cash out their equity without the stress of moving or paying back overwhelming loans. Truehold customers sell their homes and then stay as a renter. We are growing quickly, operating in over 20+ cities and expanding into new markets to meet increasing demand. With 2,000+ transactions completed, Truehold’s team of real estate experts and creatives is scaling to provide exceptional service to homeowners across the country. As we grow, we remain committed to setting new standards through a thoughtful, forward-thinking offering that delivers value every step of the way. Behind every home sale transaction is a person making an important life decision. That’s why Truehold delivers on its promises with clear communication, and unwavering support. Joining us means being part of a mission-driven team that empowers homeowners to achieve their financial goals. If you’re passionate about making a meaningful impact and want to be part of a company that’s transforming home equity, we’d love to hear from you. Apply today to become part of the Truehold team and join us as we grow!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Truehold—one of the nation’s top players in the real estate investment space, with 200+ employees across 15+ markets—is expanding their mortgage lending operations with the growth of Truehold Financial. This role offers a competitive base salary plus commission. Since this is a newer business line within the organization, we are looking for someone entrepreneurial, start-up oriented, and eager to sell and contribute to broader lending operations. - Originate Non QM, DSCR and SFR investor loans with a focus on repeat relationships and long-term client growth - Build and manage a growing book of investor clients, referral partners, and market relationships - Diagnose investor needs, structure scenarios, and guide borrowers to the best loan options - Own the pipeline: qualify, structure, submit, and close with precision while consistently meeting monthly production goals - Develop new business through investor relationships, referral partners, and market outreach - Collaborate closely with operations, processing, and underwriting teams to accelerate funding timelines - Provide product and pricing feedback based on market conversations and borrower trends - Represent Truehold in investor networks, REI groups, and partner events - Contribute to building Truehold Financial’s best-in-class lending programs Qualifications - 2+ years originating Non QM, DSCR and investor-focused loans - Strong command of Non QM, DSCR metrics, rent schedules, and investor underwriting - Experience using LOS/CRM systems and managing detailed investor files - Knowledge of underwriting standards and loan structuring best practices - Strong communication, relationship-building, and structuring skills - Highly motivated, organized self-starter with the ability to work independently and hit goals in a dynamic setting Requirements - Existing book of investor clients or referral partners - Experience with non-QM or private credit lending platforms - Familiarity with pricing models, capital markets, or complex deal structuring - Experience in a startup or fast-paced lending environment - Experience representing a lender at investor events or industry groups Benefits - Competitive compensation with fixed-fee commissions per loan - Marketing and brand presence in the investor ecosystem - Occasional warm investor leads and referrals routed when appropriate - Supportive, entrepreneurial environment where your input and performance have immediate impact - Exposure to a high-volume investor and SFR lending ecosystem - Opportunity to grow with a rapidly scaling mortgage platform Disclaimer Due to the nature of this role, final candidates may be subject to additional background screening, including a credit report, where permitted by law.

Your Impact: Interacting with our team of Truehold Associate is the first experience a new customer has with Truehold. We aim to ensure every potential customer you touch has an honest, human, and helpful experience with our growing startup. Responsibilities: Making 100-150 dials (phone calls) per day Discovering each individual seller’s motivation and educating them on how Truehold can meet their needs Managing and scoring a large lead volume in Salesforce CRM Meeting or exceeding expected benchmarks, including daily and monthly goals and metrics Partnering with teams across the business, including Marketing and Real Estate