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RWS Group

Take global further

Program Manager – Train AI Data Services

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

92 days ago

Salary

$120K - $140K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishTableau

Job Description

Program Manager – Train AI Data Services

RWS Group

• Lead the end‑to‑end delivery for programs supporting a strategic client. • Oversee complex workstreams including annotation, labeling, linguistic validation, data operations, and ML pipeline support. • Implement governance frameworks, dashboards, and delivery controls that meet the strategic client’s standards. • Apply data-driven decision-making to optimize throughput, accuracy, and productivity. • Manage, mentor and motivate staff, provide project team oversight and supervision. • Oversee development of project plans and timelines, project specifications, and track execution of project tasks using defined metrics according to a measurement plan. • Ensure delivery KPIs, SLAs, quality targets, and performance metrics are consistently achieved. • Drive root-cause analyses and systemic improvement initiatives. • Track project P&L, budget and POs to ensure proper and timely invoicing. • Manage and maintain existing business and grow new opportunities within the account.

Job Requirements

  • 5 – 7 years of experience in Senior Project Management in fields like Machine Learning or Data Services.
  • BS or BA degree in a business or technology related field preferred.
  • Experience working with hyperscale technology clients (strongly preferred).
  • Deep understanding of AI/ML data operations, large-scale services delivery, or digital operations.
  • Exceptional communication, stakeholder management, and negotiation skills.
  • Proficiency with program management and analytics tools (e.g., Jira, Smartsheet, Tableau, Monday.com, etc.).
  • Experience managing multinational delivery teams across multiple programs/projects within an account.
  • Proven experience in technology environment and in applicable vertical market.
  • Proven people, communication, and negotiation skills.
  • Ability to understand P&L financials.

Benefits

  • Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
  • 401(k) Retirement plan with company match.
  • Company-wide agile work policy with flexible work arrangements.
  • Opportunities for training, professional development, and personal growth.
  • Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.

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HubSpot logo

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United States
$118K - $189K / year
Job Closed