AAA Club Alliance is seeking Corporate Travel Agents (After Hours) to join our dynamic Corporate Travel Team! This is a work from home position and the Travel Agent would be responsible for fulfilling domestic travel related requests for airline, hotel, and car rentals to result in the lowest cost for booked itinerary and maximum commission claimed. The ideal candidate for this position must be knowledgeable in domestic faring and provides exceptional customer service through the communication of travel related information. **This is a work from home position, but candidates must live within our territory, This will be a full-time opportunity and will require working 5 days of the week. Afterhours Schedule: - Thursday - Monday 4:00PM- Midnight EST - There is flexibility on the shift times and days To the qualified candidate, we offer: AAA is a great place to work. We provide a stable working environment with challenging and exciting career opportunities. To the qualified candidate, we offer: - A competitive starting hourly rate depending upon experience plus 8% Shift Differential for 2nd shift. - $25.81-40.09 - Comprehensive health benefits package - Over 3 weeks of paid time off accrued during the first year - Paid time off to volunteer - Tuition reimbursement - 401(K) plan with company match - Complimentary AAA Premier level membership - Eligible for bonus program What you’ll do as a Corporate Travel Agent: - Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. May handle group reservations. - May respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate. - Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately. - Move market share for AAA preferred suppliers/vendors as applicable. - Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. - Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately. - Achieve individual and contractual service level goals related to telephone, quality, and productivity. - Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included. - May build airline reservation system profiles for use with a specific group of travelers. - Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control. - Ensure optimum customer service through effective use of phone systems and positive telephone service techniques. - Other duties as assigned What we are looking for: - High school diploma or equivalent. - 4+ year’s active Travel Consultant experience in the past 6 years. - 1+ year’s international experience preferred. - Must have current experience with Sabre GDS. Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

• Provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more • Receiving, investigating and resolving all customer inquiries timely and accurately • Handling customer service inquiries and problems via the telephone • Ensuring all customer communication is clearly documented • Educating caller to ensure resolution is achieved on first contact • Must be able to pass required testing • Participation and attendance are mandatory • Work overtime as required

Posting Date 03/24/2026 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America Join DaVita Integrated Kidney Care (IKC) as an Engagement Specialist At DaVita IKC, engagement is everything. As an Engagement Specialist, you’ll be the first point of contact for patients—onboarding, scheduling, and keeping them connected through high-volume, relationship-focused outreach. This role is perfect for someone organized, motivated, and skilled at building trust while helping patients navigate their healthcare journey. Position Details: - Location: Remote, work from home. This is currently a Remote position. However, we value in-person patient care and may transition to a hybrid-remote model in the future. - Schedule: Monday–Friday, full-time schedule with the ability to accommodate patient availability- flexibility is key. No nights, No weekends, No on call. Daily may start time between 7:00–8:00 AM - Home environment must include a quiet, private office space with high-speed internet (Ether cable may be required) to support efficient use of all programs. Engagement Specialist Responsibilities: - Facilitate CHE completion in nephrology offices, dialysis clinics, or via telehealth; coordinate with Nurse Practitioners and clinics to prepare for in-person appointments - Perform outbound calls to patients, caregivers, and clinics for CHE scheduling, reminders, and rescheduling; schedule telehealth CHEs for patients unable to attend in person - Welcome new patients to the program and collect any new concerns from existing patients; escalate to RN or Nurse Practitioner as appropriate - Maintain accurate documentation and communicate patient updates to the care team - Demonstrate exceptional interpersonal skills to build trust, influence patient participation, and overcome barriers to engagement - Organize outreach efforts by urgency and importance to maximize patient impact Care Coordinator Responsibilities: (May represent some role responsibilities) - Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments - Perform outbound calls and respond to inbound calls from patients, providers, and Village resources - Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed - Assist the clinical team with moving patients through the continuum of care by completing tasks as directed - Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs - Communicate directly with patients in a timely and professional manner - Maintain accurate, complete, and confidential documentation - Demonstrate exceptional two-way communication, both oral and written - Act in alignment with DaVita’s mission and values to deliver high-quality patient care Qualifications: - High School Diploma or GED required; Associate’s or Bachelor’s Degree preferred - Previous IKC experienced required - 2+ years professional experience in customer service, patient-facing, or telephonic outreach roles preferred - Prior healthcare experience preferred - Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook - Strong verbal and written communication skills, active listening, and motivational engagement techniques - Highly organized, with excellent time management and follow-through - Ability to work both autonomously and collaboratively with care team members - Home workspace must provide a quiet, private environment with reliable high-speed internet Why You’ll Love Working Here: - Directly impact patient care and engagement for complex chronic conditions - Be part of a mission-driven, collaborative care team - Flexible hybrid schedule with opportunities for professional growth - Supportive environment that values innovation, communication, and patient-centered care Join our team and help patients navigate their care journey What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $20.50 - $26.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

• Complete intake process and data entry for all documents received into the Patient Support Program • Follow all requirements associated with compliance to guidelines and relevant regulations, including HIPAA and patient privacy • Triage documentation to appropriate parties based on defined requirements • Responsible for detailed and thorough documentation of information in the Patient Engagement Platform • Report any adverse events within 24 hours of awareness to appropriate departments within Insmed • Participate in regularly scheduled team meetings; and team events