What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything! Through providing personalized benefits solutions, you’ll be the architect of your client’s security tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Benefits: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages virtually • Completing applications for insurance products • Attending ongoing, optional training sessions *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Overview About the Company At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better. Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients Responsibilities Must live in the State of South Carolina** Qualfon company, is hiring immediately for customer service professionals to work from home (100% remote) fielding inbound calls from our customers, pharmacies, and doctor offices regarding patient pharmacy benefits. Our Customer Service Representatives will have virtual paid training from their home in South Carolina. Hourly pay rate - $14/hr Our Mission Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University program - Free access to personal and professional support through the Qualfon care coaches program - Medical, dental benefits, vision and life & accident insurance for full-time employees - Competitive wages - Opportunities to earn additional income through incentives - Paid time off - Paid Training - Employee discounts - We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values - Dialog Direct is dedicated to ensuring all team members have Fun@Work! What you will be doing: - Answer incoming calls and assist customers, pharmacies, and doctor offices. - Research information in databases to resolve customer service issues - Maintain composure in escalated situations - Operate accurately and efficiently in a fast-paced environment - Handle multiple responsibilities at one time - 100% attendance during training Qualifications - At least 1 year of Call Center experience preferred. - At least 1 year of work at home experience required. - Self-motivated and able to work independently and adhere to assigned schedule with minimal assistance - Excellent verbal, written, and listening skills - Professional and articulate voice - Ability to multi-task in several computer applications at once while holding a conversation with a customer - Enjoy working in a fast-paced, and at times, hectic environment while maintaining a professional attitude - Computer savvy and can resolve minor technical issues with minimal assistance - Basic math skills required - Ability to problem solve - At least 18 years of age or older - High School Diploma or GED Work at Home Requirements: - Desktop or laptop (Apple/Mac, Tablets or Smart devices, Windows Mini PCs, Chromebook, and Android systems are NOT permitted) - Operating system – Windows 11 - Webcam-Video available - The computer must have at least a minimum of 8GB of RAM, 16GB RAM preferred - CPU must be a 9th generation or later Intel processor or AMD Zen3 or later processor - Minimum of 128GB storage available. - High-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Hot Spot - Wired provider- No mobile broadband connections allowed - Upload speed of 25 Mbps; Download sped of 50 Mbps - The Internet service provider (ISP) must be highly stable with 1% or less packet loss - Latency under 100ms - USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech are recommended) 3.5 mm headsets and gaming style headsets are not approved - Must have available cell phone or tablet with minimum system requirements of Android 8.0 and later or iOS14 or later and must install the Microsoft Authenticator (MFA) Application required by Qualfon IT. EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law. To complete a Voluntary Self-Identification of Disability Form, please visit our website at Qualfon. com/https://jobs.qualfon.com/ Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact: qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations. Pay Range USD $14.00 - USD $14.00 /Hr.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role SmarterDx is seeking a Support Analyst to provide front-line technical and product support for our clients. In this role, you will be the primary point of contact to handle issues reported by our end users, most of whom are clinical documentation improvement specialists and coders at US health systems. You will be responsible for building trust and empathy with end users, troubleshooting issues, and determining whether problems stem from user error or require escalation to a Senior Analyst or our Customer Support Operations team. This position requires exceptional communication skills, technical aptitude, and the ability to leverage existing documentation and other Support team members to translate complex technical concepts into user-friendly explanations. **This role is fully remote within the US, preferably working Pacific or Central business hours** What You'll Do - Serve as the initial point of contact for end user inquiries, providing timely and effective support via phone, email, and chat - Build and maintain strong relationships with end users, demonstrating empathy and understanding of their needs and challenges - Troubleshoot and resolve technical issues related to our application, distinguishing between user errors and system-level problems - Escalate complex technical issues to the appropriate team when necessary, providing clear and detailed information about the problem - Stay up-to-date with product updates and features to provide accurate and current support What You Bring - 3-5 years experience in technical support or customer service roles, preferably in healthcare technology or SaaS - Must have strong experience in at least one of the following: - Technical troubleshooting and problem-solving - Clinical documentation improvement (CDI) processes - Healthcare information systems - Excellent communication skills, with the ability to explain technical concepts to non-technical users - Strong empathy and patience, with a genuine desire to help users succeed - Experience with Jira or other ticketing systems - Ability to quickly learn and adapt to new technologies and processes - Excellent time management and prioritization skills in a remote environment - Proactive approach to identifying and resolving potential issues before they escalate Nice to Haves - Experience with clinical documentation improvement (CDI) software or related healthcare applications - Knowledge of medical terminology and hospital workflows - Salesforce and/or SQL experience Compensation $60,000 - $75,000 salary #LI-Remote Benefits - Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. - Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. - Remote-First Team – Work from anywhere in the U.S. - Unlimited PTO & 10 Holidays – So you can relax and recharge. - 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. - Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. - Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Description Job Summary The Patient Care Coordinator is responsible for supporting the patient life cycle process. In this role, you will provide follow-up care coordination, assisting with managing prescription-related needs, and assisting with Tandem and the prior authorization process. This role ensures patients a concierge service, providing a high-quality care experience. This position can also be remote but must be located in Eastern PA. Key Responsibilities - Conduct post-procedure follow-up with patients to assess healing, address concerns, and reinforce care instructions - Respond to patient inquiries related to post-surgical care, symptoms, and recover expectations - Triage patient concerns and escalate clinical issues to providers or nursing staff when appropriate - Assist with prescription refill requests and questions regarding prescriptions - Support prior authorization and biologic process, including tracking approvals and denials in Tandem - Assist billing team with collecting on overdue patient balances - Document all patient interactions accurately in the EMR system - Collaborate with clinical and administrative teams to ensure continuity of care - Assist with increasing patient retention by identifying and contacting patients to schedule return visits Requirements Qualifications - High school diploma or equivalent required; associate or bachelor’s degree preferred - 2-4 years of experience in dermatology, medical office, or healthcare coordinator role preferred - Familiarity with dermatologic procedures and post-care instructions is required - Proficiency in EMR systems is required; experience with Modernizing Medicine is preferred. - Strong communication skills - High attention to detail and accuracy in documentation - Customer-service orientated with a compassionate, patient-first approach - Self- starter and ability to work independently