• Lead a multi-level team of Care Coordinators ensuring exceptional member interactions and high-quality service delivery. • Maintain operational excellence, support team development, and ensure processes are optimized for scale and quality. • Serve as the final escalation point for member issues beyond Level 3 expertise, balancing member needs with operational constraints. • Partner with leadership and Level 3s to identify and address systemic workflow issues, ensuring consistent escalation paths and high-quality outcomes. • Represent Care Coordination in cross-functional brainstorms and operational improvement projects.

• Gartner Peer Insights: Execute a high-velocity campaign to close the volume gap with competitors and ensure WalkMe maintains category leadership. • G2: Maintain a steady cadence of reviews to protect our #1 leadership position across all relevant DAP categories. • Asset Magnification: Transform raw reviews into high-impact marketing and sales enablement assets that elevate WalkMe’s market authority. • Category Expansion: Establish WalkMe’s presence in categories beyond DAP, such as Learning Tech and AI. • Program Management: Own the end-to-end lifecycle of peer reviews for G2 and GPI, including profile maintenance, review moderation, and incentive management. • Event Integration: Partner with Field Marketing to build and run onsite review initiatives at major industry events and WalkMe user conferences. • Sales Enablement: Develop and distribute tangible assets (e.g., "Voice of the Customer" one-pagers, G2 Comparison grids, social proof snippets) for the global sales team. • Strategic Design: Collaborate with Customer Marketing and the Head of AR to evolve the Peer Review strategy, ensuring it aligns with broader analyst relations and brand goals.

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The GIS Services Supervisor provides leadership, coordination, oversight, and direction to GIS Technicians and/or GIS Analysts for Geographic Information System (GIS) based mapping, data management, analysis, and solution delivery. Provides governance for utility asset and administrative data, such as transmission and distribution (T&D) network models, while acting as the business owner for key processes and integrations with the enterprise database and overall ArcGIS Platform. Drive for data integrity in GIS as critical system of record, in support of downstream enterprise systems (Maximo, ADMS, CYME, etc). Works with stakeholders to bring value through leveraging GIS as a system of engagement and insights to deliver GIS based web and mobile applications, spatial analytics, imagery analysis, geoprocessing automation, and other cartographic products. Develops and maintains department budget, processes, and procedures. Supports the GIS Manager with the GIS Intelligence strategy, directs staff to execute goals in accordance with the strategy, and evaluates performance against those goals Minimum Requirements - BS degree in GIS, Geography, Engineering, Computer Science, Data Science/Analytics or related field and seven (7) years of experience of GIS, mapping, analysis, cartography, and data analytics, or related experience with demonstrated leadership skills. - Strong understanding of business processes and data. - Ability to identify process improvement opportunities and tie functional needs to GIS solutions. - Demonstrated abilities in planning, organizing and delegating. - Extensive familiarity with power line construction. - Comprehensive understanding of engineering, construction, customer service and operations standards, practices and procedures. - Demonstrated written and verbal communications skills. - Proficiency with ArcGIS, ArcFM, network model management, and Office 365 Major Accountabilities 1) Oversee a team of GIS professionals, providing guidance, mentoring, and support to ensure project success and promote professional development. Fostering a culture based on innovation, collaboration, and empowerment. 2) Develop and implement effective tactics for the efficient collection, editing, analysis, visualization, delivery, and management of spatial data and related solutions, adhering to department metrics for backlog volume, turnaround times, and solution delivery milestones. 3) Build and maintain strong relationships with peer leaders and primary stakeholders, understanding their needs, prioritizing initiatives, and providing tailored GIS solutions to optimize the management of electric utility infrastructure. 4) Manage end-to-end GIS processes and projects for internal customers utilizing agile principles, ensuring quality, timeliness, and value for the customers. 5) Lead and oversee GIS projects with a specific focus on asset management, ensuring the effective utilization of spatial data for infrastructure planning, operations, and maintenance. 6) Collaborate with GIS Manager, IT, and primary stakeholders on strategic planning and road mapping for leveraging GIS technology & intelligence to enhance decision-making processes. 7) Provides daily supervision, coordination, and mentorship of GIS personnel including individual coaching, development, and mentoring. Assists leadership in defining metrics, assesses staff performance against metrics, and conducts routine staff reviews. Performs recruiting and hiring for department resources. 8) Stay abreast of advancements in GIS technology and applications, and apply innovative solutions to enhance APS’s utilization of the ESRI ArcGIS suite of solutions and complementary software. 9) Assists in administering company policies and procedures related to area(s) of responsibility, ensuring staff and operational decisions comply with the policies. 10) Evaluate, leverage and oversee contract services when needed to create staffing flexibility and support department goals, while managing the department spend to meet budget expectations Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace. Flex Role: This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from: - APS office based: The employee prefers to work most of the time from an APS facility. - Home based: The employee prefers to work most of the time from his/her home. *Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team The Community team focuses on finding exceptional power users of our tools and turning real usage into stories and signals that shape both product direction and how the world understands OpenAI. We do that by learning directly from users, then working together to package up insights and use cases into formats that can travel: playbooks, webpages, launch assets, event series and clear “here’s how people actually use this” guidance. About the role We’re hiring a full-time contractor to help us refine and scale developer & builder student engagement across the U.S. and Canada, connecting student builders with OpenAI’s developer platform. The north star: make Codex the most loved agentic coding tool for student builders, while building a repeatable loop for high-signal product feedback and shareable student use cases. This is a technical community lead role at the intersection of developer experience and community. You will be the bridge between the CS student and hacker ecosystem and OpenAI. You will engage directly with student developers, help them build real applications with Codex and OpenAI APIs, and translate what they build into product insights and technical stories that inspire other student developers. You’ll work closely with Community, DevEx, product, and education teams to ensure student developers have the best possible experience building with OpenAI. What you’ll do Phase 1: Build a base of relationships, insights, and use cases ● Recruit and run a cohort of high-agency student builders working with Codex and adjacent AI developer tools. ● Facilitate weekly show-and-tell style sessions that surface workflows, friction, and product opportunities. ● Help students debug projects during sprints and support them in building real applications. ● Capture and synthesize developer feedback into actionable insights for product and developer experience teams. ● Identify emerging patterns in how students use AI coding and agentic tools, and surface those signals to product and developer experience teams. Phase 2: Scale on campus engagement & evangelism ● Identify where OpenAI should plug into existing student ecosystems such as hackathons, developer clubs, and AI meetups. ● Support student leaders in running build days, hackathons, and workshops using OpenAI tools. ● Develop a repeatable playbook for recruiting and supporting student developer communities. ● Build a pipeline of campus builders and ambassadors who can run Codex-focused programming on their campuses. ● Support student leaders in running build days, hackathons, and workshops using OpenAI tools, and help connect standout student builders to relevant OpenAI events or community programs. Ongoing: Developer content and storytelling ● Collect and amplify great user content with students —such as tutorials, walkthroughs, and code samples—showing how students are building with OpenAI. ○ Partner with Developer Social, comms, and Educations teams to surface standout student projects and use cases through blog posts, demos, and social storytelling. ● Observe how students are using AI developer tools (including Codex, the Responses API, and other agentic systems) in real workflows. ○ Synthesize patterns, use cases, and early signals from campus communities into reports and artifacts that can inform Product and Education strategy. ● Collaborate with product, DevEx, social, creative, events, and marketing teams to highlight compelling student developer projects. ● Translate student projects into stories and technical examples that inspire other developers. What success looks like in the first 90 days ● A strong first cohort of student developers producing compelling projects and actionable product feedback. ● A pipeline of student leaders who can run Codex programming on their campuses. Bring the most thoughtful, reliable group closer to our team to participate in testing and developer discussions. ● A set of working demos, example projects, or tutorials that help other students learn how to build with Codex. ● You will succeed if students see you as someone who speaks their language and is their champion—a fellow builder who understands and is deeply curious about their tools, workflows, and ambition. Qualifications Must-haves ● Strong technical background with the ability to build real projects using modern developer tools. ● Experience building applications using APIs, developer platforms, or AI models. ● Comfortable live-coding, debugging, and demonstrating developer workflows. ● Familiarity with GitHub workflows, modern dev stacks, and AI developer tooling. ● Experience engaging with developer communities such as hackathons, open source projects, or developer clubs. ● Strong communication skills and the ability to turn technical insights into clear examples and demos. ● High ownership and the ability to operate effectively in ambiguous environments. Nice-to-haves ● Experience building projects with LLMs, agents, or AI developer tools. ● Experience creating technical content such as tutorials, demos, blog posts, or videos. ● Experience organizing developer events, hackathons, or campus programs. ● Familiarity with the AI coding tool landscape and how developers evaluate different tools. Logistics ● Engagement: Full-time contractor (40 hrs/week), with potential to extend based on impact. ● Contract period: 12 months ● Rate: $125 ● Location: Preference NYC or SF, open to remote ● Collaboration: You’ll work closely with Community (ChatGPT Labs), Codex/DevEx partners, Events, and Education stakeholders.