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Manager, In-Home Service Network Optimization
Location
United States
Posted
83 days ago
Salary
$74.6K - $124.7K / year
Seniority
Senior
Job Description
Manager, In-Home Service Network Optimization
Assurant
• Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner • Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement • Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary • Lead and support continuous improvement initiatives using Six Sigma and project management methodologies • Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence
Job Requirements
- Bachelor’s degree in business, supply chain, operations, or related field
- Minimum 5 years’ experience in partner/vendor management, service delivery, or operations
- Demonstrated success in applying Six Sigma and project management principles
- Strong analytical and problem-solving skills with experience in data-driven decision making
- Proven ability to collaborate across cross-functional teams
- Excellent communication and relationship-building skills
- Proficiency in Microsoft Office Suite and data analysis tools
- Travel up to 20%
Benefits
- Health insurance
- Professional development opportunities
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Career Opportunities: Manager, Design Build Construction Services - Southeast US (46529) Locations: - USA: Texas (Remote) - USA: Georgia (Remote) - USA: Louisiana (Remote) - USA: Tennessee (Remote) - Austin, Houston, San Antonio) (within commuting distance of a major airport) Travel Required: 31%-60% Mid-senior level Manager, Design Build Construction Services ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. Every day, we help billions of people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. ASSA ABLOY’s offerings include products and services related to locks, doors, gates, and entrance automation such as controlling access and confirming identities with keys, cards, tags, mobile and biometric identity verification systems, mechanical and digital locks, cylinders, security doors and automated entrances. ASSA ABLOY Door Security Solutions provides end users (healthcare facilities, schools, universities, military, commercial buildings, etc.) with unsurpassed security and life-safety solutions and the essential support services (LEED consultation, code compliance, access control system integration, product research and selection, specification writing services, technical support, etc.) to ensure well-functioning doorway systems in the commercial building industry. This is all accomplished by combining the strengths of industry-leading door and hardware brands. What you will be doing: The Design Build Construction Services role is primarily responsible for establishing consultative relationships with contractors and associated owner/developer representatives actively involved in Design-Build (DB) and Construction Management-at-Risk (CMAR) project delivery to increase market awareness and sales of ASSA ABLOY brand products, solutions, and services. Key areas you will contribute to the role include: - Identify and qualify regional and national DB/CMAR firms to target for consulting relationships. - Actively track project opportunities to solicit and engage with DB/CMAR firms to promote and support ASSA ABLOY brand product solutions and consulting services. - Coordinate with Contract Hardware Distribution partners to support and facilitate project budgeting, bidding, procurement, and project management activities. - Promote, present, and secure utilization of software solutions and professional services for construction management. Coordinate on-site execution of professional services contracts. - Provide pre-construction budgetary guidance and project specifications for product applications. - Provide bidding and product sourcing assistance. - Identify project Architects and Security Contractors and coordinate the production of Division 08/28 door, hardware and access control specifications and drawings. - Assist with review on Division 08/28 submittal packages on behalf of contractor. - Identify opportunities and propose options for pre-installed and off-site door and hardware services. - Attend project coordination and pre-installation meetings to review project scope of services. - Coordinate for product training and installation training for subcontractors. - Review and comment on project RFIs/RFQs, ASIs, Change Orders and similar post bid construction directives related to door openings as requested by contractors. - Assist with trade coordination between project door opening subcontractors and access control security contractors and integrators. - Coordinate interfacing with designated BIM construction software platforms throughout design, distribution, and construction phases. - Routinely interact and communicate with DSS sales, professional services, and demand generations teams concerning project bid coverage, specifications, and design guides, and distribution support. - Facilitate the resolution of ASSA ABLOY product and in-field service issues. What we are looking for: - You have professional selling and demand generation skills; including proven presentation and communication skills (both written and verbal). - You are a self-starter and active listener with strong negotiation skills. - You have the ability to read, interpret, and review CSI MasterFormat Division 08 architectural specifications and construction documents including, door schedules, hardware sets, floor plans, elevations, submittals, and shop drawings. - You have an understanding of fire, life safety, accessibility, and model building codes in relation to door and hardware specifications. - You are detail-orientated with strong analytical skills and follow-up habits. - You have the ability to meet multiple project deadlines and exercise effective time management with on-time activity reporting. - You are goal-orientated and results-driven. - Ability to work and perform responsibilities in the field at construction sites and end-user facilities. - Ability to travel upon request. Travel ability of 40% - 60% required. - Ability to lift or carry up to 50 lbs. Education and/or experience: - Accredited college or university Bachelor’s degree is preferred. Preference for degree in industry-related program (Architecture, Architectural Engineering, Construction Science and Management, or similar). High school diploma/GED required. - Architectural and construction industry-related experience, including door and hardware applications and specifications and software training and support, is a plus. - High level of proficiency with computer software applications including major Microsoft "Office Suite" programs. Above average working knowledge of Autodesk Revit Architecture® software preferred. Familiarity of Construction Management software applications a plus. ASSA ABLOY offers a competitive compensation and benefits package, including discretionary bonus, a 401(k) plan, medical/dental/vision/life insurance, education assistance, company car, and an environment that reflects our commitment to our employees. Further benefits include paid time off for thirteen holidays and ten vacation days. The wage range for this role is $100K - $130K and considers a broad scope of factors that are considered when making compensation decisions. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, training, licensure and certifications, business requirements, geographic location and other business and organizational needs. This salary range is a reasonable estimate for this position at the time of posting. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time. “Let’s open the doors to the future – together!” Working for ASSA ABLOY means that you will be part of a dynamic environment, developing innovative solutions to improve our customers' lives. As the global leader in door opening solutions, we are using the latest technologies to open doors to events, hospitals, education, homes, hotels, airports and businesses. Joining ASSA ABLOY means being part of a fast-moving company with many opportunities. ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.



