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Training Manager
Location
Alaska + 4 moreAll locations: Alaska | Illinois | Iowa | Ohio | Wyoming
Posted
69 days ago
Salary
0
Seniority
Mid Level
Job Description
Training Manager
Independence Pet Group
• Lead and facilitate training programs for new hires and existing team members across Sales, Retention, and Claims. • Deliver training sessions virtually and in-person, tailored to individual and team needs. • Ensure employees understand policies, procedures, and communication standards to create outstanding customer experiences. • Track training progress and escalate performance concerns to appropriate leadership. • Develop, update, and maintain training materials that reflect current company policies and best practices. • Create assessments to evaluate trainee comprehension and retention. • Adapt training methods to accommodate diverse learning styles. • Review customer interactions (calls, chats, claims) to identify coaching opportunities and reinforce learning. • Coordinate licensing and certification requirements (e.g., P&C licensing) for applicable roles. • Foster a positive, inclusive, and value-driven training environment.
Job Requirements
- Proven experience delivering training to individuals and groups in a professional setting.
- Strong presentation and facilitation skills with the ability to communicate clearly and concisely.
- High attention to detail and ability to provide constructive feedback.
- Proficiency in CRM systems, Excel, PowerPoint, SharePoint, and other training tools.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to multitask, prioritize, and remain composed under pressure.
- Self-motivated and capable of working independently with minimal supervision.
- Minimum of 2 years of frontline experience within the department they are training.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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• Facilitate and deliver engaging training programs focused on soft skills and core competencies (e.g., communication, emotional intelligence, time management, conflict resolution) and leadership development (e.g., team management, strategic thinking, coaching) • Adapt training delivery and content to meet the specific needs of diverse audiences, including attorneys, business professionals and paralegals ensuring relevance to their roles and responsibilities • Utilize a variety of instructional methods, including workshops, webinars, e-learning modules, role-playing, and group discussions, to accommodate diverse learning styles • Foster a supportive and inclusive learning environment that encourages open dialogue and collaboration • Collaborate across P&C team, firm leadership, operational departments and other stakeholders to identify and prioritize training needs across the firm • Act as a resource and advocate for professional development, promoting a culture of continuous learning and growth • Measure the effectiveness of training programs through feedback, assessments, and performance metrics • Analyze training data and provide insights and recommendations to improve programs and drive measurable outcomes • Continuously improve training programs based on participant feedback and emerging industry trends • Stay updated on best practices in adult learning, leadership development, and soft skills training • Provide one-on-one or group coaching to reinforce learning and support skill application • Serve as a trusted advisor offering guidance on professional growth and development • Project self-confidence, authority, and enthusiasm as well as master a fluid presentation in a classroom environment • Other duties and projects as assigned.
Part-time Adjoint Faculty
University of ColoradoFounded in 1876, the University of Colorado is a public educational and research institution comprised of four campuses: the University of Colorado Boulder, the
University of Colorado Anschutz Department: Psychiatry Job Title: Part-time Adjoint Faculty Position #00846249 – Requisition #39383 Job Summary: We are recruiting current or former leaders of school programs serving neurodivergent children and adolescents to provide real-world experience to academic partnerships. These faculty members will contribute to ongoing research, dissemination and implementation projects for the suite of executive functioning interventions, Unstuck and On Target. The FTE will be variable, depending on active projects and funding available. Key Responsibilities: - Development of materials and curricula for students, teachers, parents, etc. based on Unstuck and On Target - Development of lesson plans, PowerPoints, auxiliary materials, posters, additional visuals, comics - Development of online trainings and support videos - Developing and providing ongoing dissemination efforts, including: - Maintaining accuracy and accessibility of Unstuck and On Target website, social media, newsletters, etc. - Authoring both public and academic research results summaries - Providing ongoing expertise and training for Unstuck and related materials - Collaborating on research projects Work Location: Remote – this role is eligible to work remotely, but the employee must be in the United States. Why Join Us: Join national and international partnerships formed to support evidence-based programming to build executive functioning skills and supports in neurodivergent children, adolescents and adults, their teachers and their caregivers. This position is not benefits-eligible. Qualifications: Minimum Qualifications: Applicants must meet minimum qualifications at the time of hire. - Experience in leading school programs for neurodivergent youth - Advanced degree in education, counseling, occupational therapy or related fields Preferred Qualifications: - Expertise in developing executive functioning interventions - Expertise and experience in community-based partnerships and academic-community partnerships - Expertise in autism spectrum disorder Knowledge, Skills and Abilities: - Knowledge of implementing new curricula in community settings such as schools How to Apply: For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Curriculum vitae / Resume 3. Five professional references including name, address, phone number (mobile number if appropriate), and email address Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Questions should be directed to: Laura Anthony, PhD at laura.anthony@cuanschutz.edu Screening of Applications Begins: This position may be seeking multiple candidates. Positions will remain open until filled. Applications will be reviewed as they are received, and candidates may be contacted for interviews throughout the posting period. Upon candidate(s) selection, the posting will be closed, and no further applications will be accepted. Anticipated Pay Range: The starting salary range (or hiring range) for this position has been established as HIRING RANGE: $10,000 for .1 FTE (prorated based on $100,000 for 1.0 FTE) The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation unless it is non-exempt. Equal Employment Opportunity Statement: The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu. Background Check Statement: The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement: CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Description The Technology Trainer supports attorneys and staff by delivering one on one coaching, leading structured training sessions, and maintaining firmwide templates, forms, and learning materials. This role identifies training needs, assists with onboarding, tests new software, and helps ensure the firm stays current with evolving legal technology tools and best practices. Primary Job Duties: - Provide one-on-one training, coaching, and support to attorney and staff in response to help-desk requests - Post training sessions to SharePoint Calendar - Manage and maintain document templates and forms; provide training on templates and forms as needed - Deliver technology training courses according to session outline - Participate in planning for new course development in conjunction with the Technology Learning and Development Manager - Identify trends and training needs based on help sessions and reoccurring help-desk tickets - Assist with testing new software and processes - Review training materials - Review and respond as appropriate to requests within the training inbox - Assist with creating and maintaining recorded trainings, - Assist with onboarding and orientation of new attorneys and staff - Stay current on the latest developments in legal services technology Key Competencies: - Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message. - Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner. - Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession. - Planning & Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-Remote Requirements - Bachelor's degree in education, business administration, or a related field - 2+ years of experience in a training or coaching role - Excellent communication skills, both written and verbal - Strong organizational skills and attention to detail - Ability to work independently and in a team environment - Maintain confidentiality and adhere to ethical standards - Proficient in Microsoft Office Suite, SharePoint, and other technology platforms - Knowledge of Aderant, NetDocuments, or other document management system is a plus - Ability to quickly learn new software and processes - Adept at troubleshooting and problem-solving - Experience in a law firm or legal setting is preferred, but not required
Opportunity Overview: We are seeking a Clinical Quality and Training Specialist to join our Training and Quality team. In this role, you will support clinical quality measurement and performance improvement initiatives focused on inpatient clinical reviews, helping drive operational efficiency while upholding high standards of clinical quality and guidance. You will partner closely with Clinical Operations to support training and quality programs, applying your subject-matter expertise to deliver feedback, coaching, and development that strengthens team performance. This role requires a strong foundation in quality analysis, training, and continuous improvement, along with the flexibility to manage both day-to-day QA responsibilities and longer-term initiatives in a fast-paced environment. What you’ll do: - Conduct quality audits of inpatient clinical determinations to ensure alignment with clinical guidelines and quality standards - Analyze QA findings and translate insights into actionable recommendations for operational leaders and cross-functional partners - Provide coaching and feedback to improve clinical decision accuracy, guideline adherence, and overall team performance - Develop and maintain SOPs, job aids, workflow documentation, and training materials for inpatient review processes - Facilitate onboarding and ongoing training for Clinical teams using adult learning principles and subject-matter expertise - Partner cross-functionally with Product, Clinical, Client Services, and Operations to implement workflow updates, monitor quality trends, and report performance insights to leadership What you’ll need: - Active RN license - Experience reviewing inpatient utilization management / coverage determinations, with strong familiarity with NCQA and CMS guidelines - Experience applying clinical guidelines (e.g., LCD/NCD) to medical necessity or authorization decisions - Experience conducting quality audits, performance reviews, or QA processes in a clinical operations or utilization management environment - Ability to deliver coaching, feedback, or training to improve clinical decision accuracy and guideline adherence - Strong analytical skills with experience identifying quality trends, root causes, and opportunities for improvement - Excellent written and verbal communication skills with the ability to partner effectively with operational and cross-functional stakeholders - Proficiency with tools such as Google Workspace (Sheets, Docs, Forms) and comfort working with data, dashboards, or quality reporting Pay & Perks: 💻 Fully remote opportunity with about 5% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Up to 184 hours (23 days) of PTO per year + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance The salary range for this position is $70,000 to $80,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. 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Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal. #LI-Remote #BI-Remote


