At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Pharmacy Informatics Specialist - Medication Records Location Cleveland Facility Remote Location Department Inpatient Pharmacy-Pharmacy Job Code T36040 Shift Days + Call Schedule 7:00am-3:30pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Pharmacy Informatics Specialist, you will support creating medication access records for EPIC systems to be used across all North American Cleveland Clinic locations. When a patient goes to the provider's office or the hospital and medication is ordered, the doctor uses an EPIC system built by this team to fulfill the order request. The team has a collaborative culture, and when changes are made, the team works together to implement them. They undertake many tasks and are innovative. This role is a good starting point for entering the field of informatics. A caregiver in this position works days from 8:00AM—4:30PM, with on-call requirements. This caregiver must reside in Ohio or Florida, but is preferred to live in the Cleveland, Ohio area or have the willingness to travel due to the 8th weekend on-site requirement. A caregiver who excels in this role will: - Coordinate process design, redesign, system build, system testing and implementation of medication information technologies with interfaces and related IT projects. - Facilitate the development of medication documentation and ordering systems with other disciplines. - Ensure ongoing development of automated decision support tools related to the safe and effective use of medications. - Assist users to modify processes to allow for implementation and efficient use of the clinical information system based on knowledge of clinical practice, patient care standards, elements of good service and cost effective/efficient measures. - Identify computer capabilities and needs of clinical departments and assure that the objectives and goals of the clinicians are communicated and supported by the system and process improvements are implemented. - Integrate the design of the medication use documentation systems across disciplines utilizing clinical knowledge. - Maintain issue logs of requests and follow through with assigned items to completion. - Communicate timely and accurately to the appropriate committees, project team members and clinicians. Minimum qualifications for the ideal future caregiver include: - Pharmacy Degree with current state licensure - Two years working in an acute care setting as a Pharmacist and/or Pharmacy Informatics Specialist OR completion of a residency in Pharmacy Informatics Preferred qualifications for the ideal future caregiver include: - Advanced degree in Pharmacy and/or a residency or fellowship training - Current State licensure as a Registered Pharmacist (RPh) or eligible for reciprocation in current State within 90 days of hire - Experience building in Epic - PGY2 in informatics Physical Requirements: - Physical demands include periods of standing and walking. - Dexterity sufficient to perform computer functions and communication via telephone. - May be required to lift and transport up to ten pounds. - Requires normal or corrected vision. Personal Protective Equipment: - Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the Equal Employment Opportunity poster. Cleveland Clinic is pleased to be an equal employment opportunity employer.

Your role at DynatraceAs a Technical Support Engineer, you are a trusted technical partner to our customers and a key contributor to their success. You operate across the entire application stack, from browser and mobile clients to backend services, APIs, databases, infrastructure, and cloud‑native platforms. In this role, you will troubleshoot complex, real‑world production environments used by enterprise customers, leading investigations through structured case communication and facilitating live calls or screen‑sharing sessions when deeper, real‑time troubleshooting is required. You will analyze issues spanning frontend behavior, backend services, distributed systems, networking, and infrastructure, applying strong diagnostic skills and systems thinking to identify root cause and guide resolution. You will continuously expand your technical depth, developing into a well‑rounded technologist with strong customer communication skills and the ability to translate complex technical findings into clear, actionable guidance. What You'll do - Investigate and resolve complex customer issues across frontend, backend, and infrastructure layers - Troubleshoot SaaS applications running in cloud and containerized environments - Analyze logs, metrics, traces, and configuration data to identify root cause - Work with technologies spanning: - Web and UI frameworks - APIs and backend services - Databases and messaging systems - Linux‑based systems and networking - Containers and orchestration platforms - Collaborate closely with Engineering, Product, and other internal teams on deep technical investigations - Clearly communicate findings, mitigations, and recommendations to both technical and non‑technical stakeholders - Document investigations and contribute to internal knowledge and product feedback loops - Actively share knowledge and mentor peers through collaboration and technical discussion What will help you succeedMinimum Requirements - 1+ years of related technical work experience (ex. Technical Support, Software Development, etc.) - 1+ years of experience working with SaaS applications and infrastructure - 1+ years of exposure to front end technologies, such as: HTML, JavaScript, CSS - Modern frameworks (e.g. React, Vue.js, or similar) - Browser developer tools and debugging. - 1 + years of experience with full stack web applications (Java, .NET, Go, Python, etc.) - 1+ years of experience with supporting backend technologies and concepts, including APIs, services, and application architecture. - Bachelor's degree or relevant technical related experience or training Preferred Requirements - 3+ years of related technical work experience supporting/developing full stack web applications - Experience troubleshooting distributed systems in production environments - Hands‑on experience with one or more backend languages (e.g., Java, .NET, Go, Python) - Experience directly interacting with clients, preferably in a support role - Familiarity with Linux based operating systems - Exposure to container platforms and orchestration tools (Docker, Kubernetes, OpenShift, etc.) - Understanding of networking fundamentals (HTTP/S, DNS, TCP/IP, load balancing) Why you will love being a Dynatracer• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. • An environment that fosters innovation, enables creative collaboration, and allows you to grow. • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. • Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsThe targeted base pay range for this role is $69K to $85K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

• Perform installations, service, and support visits at customer and dealer locations • Plan and deliver installation and technical training for dealerships • Handle customer support cases via email and phone in collaboration with the support team • Support warranty claim administration and process NCR (Non-Conformance Report) documentation • Collaborate across departments to ensure smooth information flow and execution • Contribute to a culture of continuous improvement and high customer satisfaction

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient. Our Commercial & International Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals. Driven by our talented workforce, the Security Enterprise Solutions (SES) is the cornerstone of Leidos’ comprehensive suite of fully integrated security detection and automation solutions for aviation, ports and borders, and critical infrastructure customers around the world, with more than 24,000 products deployed across 120 countries. Leidos is positioned to address emerging and evolving threats through rapid development of innovative solutions for our global customers. Leidos’ SES Operation, in conjunction with the TSA, also performs on-call, onsite installation servicing of X-Ray Detection Equipment using leading edge technology to ensure the safety of our clients, customer and passengers. The Security Enterprise Systems Operation is comprised of four divisions to align with our customers’ missions and needs: - Checkpoint - Hold Baggage - Ports & Borders - General Automation The Civil Group at Leidos currently has an opening for Technical Support Specialist to work Remote. This is an exciting opportunity to use your experience helping the TSA HBS and/or Checkpoint ILS program, other Government Entities along with many Commercial Customers. In this mission we help solve basic to complex technical issues on Explosive Trace Detection (ETD), Explosive Detections Systems (EDS) and Checkpoint Security Screening systems. Primary Responsibilities: - Primary Interface to Product Support - Escalation path from Field Service - Supports products in the Americas (North, Central and South America along with the Caribbean) - Second Level of Technical Support when US Senior FST Resources are exhausted - Provides Telephone & E-mail Technical Support to our internal and external customers. - Guides and Mentors Senior FSTs within the Americas to include OJT Sessions - Support Field Service Teams to help achieve SLA Requirements - Help drive continuous improvements to optimize system performance - Responsible for Critical Part reviews and approvals for spare part orders from Field Service. - Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or factory locations. - Performs Site/System Audits for Direct and CDR Locations within the Americas - Proactively provide inputs to Product Support for Documentation Updates and Equipment improvements. - Assesses Product/Equipment performance based on advanced diagnostic techniques, experience & support data. - Properly documents all troubleshooting recommendations/actions in our CRM System in a timely basis. - Ensures that tools and test equipment are properly maintained and calibrated. - Maintains clear and concise business communication proficiency, both oral and written. - Travel, overtime and work hours other than Monday-Friday are required. - Must be able to be a part of an On Call Support Rotation for after hours, weekend and holidays. - Work well with peers from various backgrounds to build effective work relationships. - May provide Operator and Technical Training to internal and external customers as required. - May travel to customer sites to resolve escalated technical issues up to 50% of the time. Basic Qualifications: - Current U.S. Citizen with valid U.S. Passport in hand by hire date. - AS degree or graduate of technical school or military training in electronics field or equivalent experience - 4+ years’ experience in field service environments - Must pass criminal background check, drug test and extensive credit check. - Physically able to get in narrow spaces, climb ladders / stairs, and carry 50+ lbs. without assistance. - Must have a valid U.S. Driver’s License with Real ID. - Excellent customer service skills required. - Computer networking knowledge. - Employment dependent on TSA eQIP Clearance and able to maintain this clearance while employed at Leidos. - Working knowledge of Trace ETD technology - Working knowledge of X-ray and/or CT technologies Preferred Qualifications: - Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. - Previous field electrical assembly experience - Software integration with electric/mechanical equipment. - Minimum of at least 2 years’ experience working on Leidos SES equipment. **Salary Range for this position: $70,000 to $100,000 ** If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: March 22, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.