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Solutions to Fuel Your Business Success
NAV/BC Consultant – Customer Support
Location
United States
Posted
73 days ago
Salary
$100K - $150K / year
Seniority
Lead
Job Description
NAV/BC Consultant – Customer Support
Western Computer
• Collaborate with Clients, work directly with our clients’ teams to understand their unique business needs and pain points. • Gather requirements to craft solutions to pain points. • Configure ERP systems with respect to focus area. • Work with applicable parties to ensure customer tickets get addressed in a specified amount of time. • Provide dedicated client support for design issues and guide the remediation efforts. • Provide training sessions for client teams to ensure they are comfortable and confident using their new systems. • Mentor other consultants and provide knowledge and guidance on best practices. • Continuously monitor updates and new features in BC and areas of focus. • Work with other consultants and departments to ensure seamless integration across all business functions.
Job Requirements
- 7+ years or more experience with Microsoft Dynamics Business Central
- Strong communication and presentation skills
- Ability to work in a high-paced environment and manage multiple projects.
- Excellent understanding of Business Central with regard to area of focus.
- Dynamics Business Central certifications.
- Experience working in a support environment.
- Experience interfacing with end-users and gathering business requirements.
- Ability to build strong client relationships and articulate how Dynamics BC can add value to their business.
- Strong customer support experience required.
- Strong organizational and communication skills are required.
- Lanham expertise preferred
- Strong understanding and exposure to Microsoft Power Platform.
Benefits
- Stellar Salary: Get ready to be rewarded handsomely, with a competitive OTE ranging from $100k - $150k USD per year.
- Super Healthcare Benefits: Say goodbye to worries about medical, dental, and vision costs.
- Retirement Treasure: Invest in your future with access to a 401(k)-retirement plan.
- Time to Chill: Enjoy generous paid time off for vacations, holidays, and those inevitable sick days.
- Remote Work Magic: Embrace the freedom to work remotely from the location of your choice.
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