• Analyze third-party denial trends and reimbursement issues to identify root causes and recommend corrective actions. • Lead and support appeals initiatives in collaboration with Reimbursement Administrator, including identifying appeal opportunities, tracking outcomes, and collaborating with internal and external teams to improve success rates. • Conduct detailed analyses of data related to existing or proposed revenue cycle projects, including payor performance and denial resolution. • Develop and present findings through graphs, charts, written summaries, and presentations for leadership review. • Collaborate with Revenue Cycle Operations to identify areas for improvement and support the implementation of strategic projects. • Assist in the development and documentation of Standard Operating Procedures (SOPs) for denial management and appeals processes. • Manage the implementation of process improvements across the revenue cycle, ensuring alignment with organizational goals. • Provide timely and accurate updates to management on outstanding denial and appeal trends using defined systems and tracking mechanisms. • Ensure timely follow-up on unresolved issues to minimize business risks and revenue loss. • Stay current with payor guidelines, regulatory changes, and industry best practices related to reimbursement and appeals.

• Carefully review, prepare, and verify every piece of closing documentation and disclosures to ensure seamless transactions. • Efficiently organize funding packages, confirm wire transfer amounts, and manage broker ACH payments with precision. • Guarantee that all necessary loan documents are thorough and accurate before setting the closing date. • Collaborate proactively to swiftly resolve any documentation challenges ahead of funding.

• Expertise in reviewing title commitments, thoroughly understanding the requirements and exceptions to ensure proper lien positioning. • Proficient in analyzing legal documents such as deeds, mortgages, lien releases, corporate documents, and authorizations with keen attention to detail. • Adept at interpreting legal descriptions, surveys, and title exceptions to guarantee accuracy and compliance.

Client Import Analyst We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. JOB SUMMARY This position acts as the primary support and day-to-day client contact for the client service teams/operations to ensure quality standards are met and the integrity of the client records are compliant. You will facilitate release and entry summary completion for air and ocean shipments, ensuring that all entries are classified and billed accurately. KEY DUTIES & RESPONSIBILITIES - Build and maintain excellent, direct working relationship with the client and/or carriers, provides day to day contact and support. - Prioritize and complete work according to client's needs, demands, customs requirements and Livingston standards for release conditions and ensure compliance. - Create and proactively maintain the client tariff database, ensuring all associated system maintenance files/information, associated vendors and keywords are accurate and current in order to take advantage of data defaults for accurate quality output and one-step processing. Update information as necessary. - Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates). - Create, maintain and adhere to client Standard Operating Procedures (SOPs) and Exceptions to Standard Procedures (ESPs). - Identify opportunities to improve service delivery, operational productivity and relationships within North American Brokerage operations. - Ensure accurate and timely release and rating of shipments on all modes of transportation for their assigned client base, including auditing work completed by Release Pool or the NSC in Air/Sea locations. - Provide support, guidance and mentoring to Release Operations members to ensure accurate release and rating activities are completed to achieve service levels (non-Air/Sea locations only). - Escalate items for additional resolutions or return entries to release team members and recommend corrective actions. - Create customs entries in appropriate system through proper vendor and keyword selection and interpretation of Customs document for both high and low value shipments. - In a professional manner, work directly with and contact clients/carriers to obtain missing documentation, information and/or instructions. - Works directly with Customs and PGA's as necessary. - Conduct periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information. - Responsible to conduct documented internal audit. - Assist MSD in compiling and reporting performance measurement statistics for the Client Service Team. - Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects. - Proactively coordinate and implement electronic data relationships to gain efficiencies and improve one-step processing. - Keep abreast of new systems developments. - Perform other related duties as assigned by management. - Adhere to established policies and procedures. KNOWLEDGE & SKILLS - Excellent oral and written communication and organizational skills. - Client Service oriented -- interpersonal skills with internal/external clients and coworkers. - Ability to handle large volumes and meet tight deadlines. - Strong knowledge of company policies and procedures. - Attention to detail; organization, completeness and accuracy. - Good analytical skills with problem-solving ability. - Ability to make decisions and recommendations within authorized limitations. - Excellent time management skills. WORK EXPERIENCE – MINIMUM REQUIRED 3 years of related experience EDUCATION Required: High School/GED or equivalent Preferred: Associates Degree or post-secondary education We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: HomeOffice Minnesota, HomeOffice California, HomeOffice Colorado, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Louisiana, HomeOffice Michigan, HomeOffice New Jersey, HomeOffice New York, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice Texas, HomeOffice Virginia